What is Organizational Behavior?What is Organizational Behavior?

Overview of chapter one

What Managers DoWhat Managers Do

Managerial Activities

• Make decisions

• Allocate resources

• Direct activities of others to attain goals

Managerial Activities

• Make decisions

• Allocate resources

• Direct activities of others to attain goals

Where Managers WorkWhere Managers Work

Management FunctionsManagement Functions

ManagementManagementFunctionsFunctions

ManagementManagementFunctionsFunctions

PlanningPlanningPlanningPlanning OrganizingOrganizingOrganizingOrganizing

LeadingLeadingLeadingLeadingControllingControllingControllingControlling

E X H I B I T 1-1a

Mintzberg’s Managerial RolesMintzberg’s Managerial Roles

E X H I B I T 1-1b

Mintzberg’s Managerial Roles (cont’d)Mintzberg’s Managerial Roles (cont’d)

E X H I B I T 1-1c

Mintzberg’s Managerial Roles (cont’d)Mintzberg’s Managerial Roles (cont’d)

Management SkillsManagement Skills

Enter Organizational BehaviorEnter Organizational Behavior

There Are Few Absolutes in OBThere Are Few Absolutes in OB

ContingencyContingencyVariablesVariablesx y

Challenges and Opportunity for OBChallenges and Opportunity for OB

Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service

Challenges and Opportunity for OB (cont’d)Challenges and Opportunity for OB (cont’d)

Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior

E X H I B I T 1-6

Basic OB Model, Stage IBasic OB Model, Stage I

The Dependent VariablesThe Dependent Variables

x

y

The Dependent Variables (cont’d)The Dependent Variables (cont’d)

The Dependent Variables (cont’d)The Dependent Variables (cont’d)

The Dependent Variables (cont’d)The Dependent Variables (cont’d)

The Dependent Variables (cont’d)The Dependent Variables (cont’d)

The Independent VariablesThe Independent Variables

IndependentIndependentVariablesVariables

IndependentIndependentVariablesVariables

Individual-Level Individual-Level VariablesVariables

Individual-Level Individual-Level VariablesVariables

OrganizationOrganizationSystem-LevelSystem-Level

VariablesVariables

OrganizationOrganizationSystem-LevelSystem-Level

VariablesVariables

Group-LevelGroup-LevelVariablesVariables

Group-LevelGroup-LevelVariablesVariables