What can Community Transport do for me and / or my

organisation ?

By Andy Lyle & Duncan Goodman

What can Community Transport do for me and or my organisation ?

• What we do now• Exceeding expectations; additional services we

provide above the “baseline”• How can Transport for YOUR Community help?• What difference does Community Transport make

to the client

What we do NOW• Provide a ‘quality‘ mark• A Quality PR Tool• Provide advice & support for other group members

(large or small)

Exceeding Expectation• A Stronger Unified Voice• Good Media Coverage (Radio & Newspaper)• A Strong Support Mechanism

How can Transport for YOUR Community help?1 - GROUPS• Health Audit• Shared Good Practice• Knowledge• Support• A place where people can find information

How can Transport for YOUR Community help? 2 – OTHER AGENCIES• One Stop Website with multiple access• A general standard of service provision• Knowledge• What is available ‘locally’• A place to ‘Just Ask’

How can Transport for YOUR Community help? 3 – OVERALL • Access information via website and/or• Any member organisation• Specialist knowledge• “Just Ask” –can do…• Sharing good practice

What Difference does Transport for YOUR Community make to the end user?

1 - CLIENTS• Social contact – someone to talk to• Door to door• Caring and supportive• Giving support and confidence• Supporting wellbeing• Point of contact for enquiries

What Difference does Transport for YOUR Community make to the end user?

2 – VOLUNTEERS• The community supporting itself• Social capital• Sense of purpose and value• Social contact• The added value that volunteers bring

Our website – www.tfyc.org.uk

Our website – www.tfyc.org.uk

Our website – www.tfyc.org.uk

It does not matter how small or large a Community Transport Group is, we all have a role to play in making a difference to people’s lives…..

for many we are a lifeline!