Welcome to

SOAR

STUDENT ORIENTATION

ADVISING & REGISTRATION

Office of

Information

Technology

SOAR

TechnologyInformation Session

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Today’s Topics

• Network Account/E-mail

• Blackboard Online Learning Portal

• Campus Card

• Computer Labs

• Student Technical Support Office

• Network, CATV, and Computers

• Security

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Office of Information

Technology

• Administrative Offices Located in Echlin Hall

• Monday – Friday, 8:30AM – 4:30PM

• Vincent Mangiacapra

• Associate VP/CIO

• 203-932-7058 / vmangiacapra@newhaven.edu

• Greg Bartholomew

• Director of Networking/Systems Operations

• 203-932-7059 / gbartholomew@newhaven.edu

• Alan MacDougall

• Director of Educational Technology

• 203-932-7054 / amacdougall@newhaven.edu

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Network Account & Password

• First initial, first 4 characters of last name, #

• John Smith: jsmit1

• Password requirements

• CHANGE your password

• HARD PASSWORDS INCLUDE: upper, lower, number, special character

• Password reset on University website – PRE-ENROLL

• https://passwordreset.newhaven.edu

• DO NOT SHARE account/password information

• Portals for systems, important announcements, information on: https://mycharger.newhaven.edu

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Email and OneDrive

• E-mail web access (Microsoft hosted Office 365)

• https://portal.office.com

• Instructions available for smartphone/Outlook

• jsmit1@unh.newhaven.edu

• 50 GB space

• PREFERRED METHOD OF COMMUNICATION

• OneDrive

• 1 TB Cloud storage

• Browser or Apps for all devices

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Blackboard

• https://blackboard.newhaven.edu

• Institution-wide LMS

• Supports traditional, hybrid, and online courses

• Also used to provide student services and support

• Primary method for instructors to interact with students outside the classroom

• Same username/password as network account

• Can also be accessed from MyCharger Portal

• Manage Charger Cash/Dining Dollars through EAccounts

• Access point for Kaltura, Zoom, Publisher Resources

Office of Information Technology

Bb

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Starfish Student Success

• Starfish Support: jfrederick@newhaven.edu

• Accessed from within Blackboard

• Receive feedback from instructors on progress

• Schedule appointments with faculty

• Schedule appointments with Student Success Team

• Request Help, Support, or Advising

• Links and contact information for commonly utilized student services

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Campus Card

• Support: ccard@newhaven.edu

• Identification

• Always carry with you, treat like a credit card- $20 replacement fee (lost OR broken)

• Grants access to Library during 24/7 schedule

• Residential Hall Front Door Access

• Linked to the following accounts

• Dining Dollars

• Charger Cash

• Printing (Charger Cash)

• Online Card Management on Blackboard

• To add funds go to : https://newhaven.edu/campuscard

• Login into account OR select guest deposit

Office of Information Technology

CHARLIE THE CHARGER

UNDERGRADUATE

University of New HavenCHARGERCARD

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Dining Dollars vs. Charger Cash

Dining Dollars Charger Cash

• Fixed amount with meal plan

• Sodexo locations ONLY

• Dining Halls

• C-Store

• Jazzman’s

• First payment option automatically for

Sodexo locations

• Cannot be transferred to Charger Cash

• Unused funds are lost at the end of the

Spring Semester

• Account holder and Guest deposits

• Accepted at all locations

• Laundry (now free)

• Campus Book Store

• Off Campus vendors

• Vending

• Used for Sodexo locations after Dining

Dollars are exhausted

• Deposits are immediately available

• All major credit cards accepted

• Cash Deposits in the library

• Never Expires - No Service FeesOffice of Information Technology

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Labs

• Require Network Account to login to all computers

• OneDrive or USB memory stick

• University is NOT responsible for data loss

• PCs are wiped on reboot

• Lab Aids are available in select locations

• Library computers and laptops available

• Pay-to-print

• Charger Cash allowance: $18 per semester

• $.08 B&W and $.50 color

• Print to Library & Dorm Printers from personal computer

• Download app from myCharger

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Software

• Microsoft Office 365

• Included with tuition

• Install on up to 5 devices

• Additional Software

• Prices vary

• Examples: Adobe Creative Suite, Windows Upgrade

• Links to downloads on the “Information Technology” tab on https://mycharger.newhaven.edu

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Student Technical Support

• Computer Service

• Hardware installations or replacement

• Memory or hard drive

• NO screen replacements ☹

• Software installations

• Both free and purchased

• Virus/Spyware cleaning

• Contact: StudentTechSupport@newhaven.edu

• 203-932-8324 (option 2)

• Monday – Friday, 8:30AM – 4:30PM

• Located in Campus Store

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Computers on Campus

• To Purchase a Mac or PC with discount

• https://www.newhaven.edu/computers

• Mac or PC?

• Contact your advisor

• Purchase Recommendations

• Extended warranty

• 14-15” screen, 16GB RAM, 256GB SSD

• Acceptable OS

• IBM Compatible: Windows 7/Linux/BSD

• Macintosh: OSX, Windows (Bootcamp or Parallels)

• Tablets: iPad, Android, Windows Surface, Chromebook

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Recommended Computer Configurations

MUSIC/ARTMAC

Intel i7 processor

16GB or more RAM

512GB or more SSD

MACBOOK

PRO3.5 GHZ Intel i7

processor

16GB or more RAM

512GB or more SSD

BUSINESSWINDOWS PC

Intel i5 processor

8GB or more RAM

256GB or more SSD

DELL

INSPIRON3.4 GHZ Intel i5

processor

8GB or more RAM

256GB or more SSD

ENGINEERINGWINDOWS PC

Intel i7 processor

16GB or more RAM

1TB or more SSD

Dedicated graphics card

DELL XPS3.8 GHZ Intel i7

processor

16GB or more RAM

1TB or more SSD

OTHERMAC/WINDOWS PC

Intel i5 processor

8GB or more RAM

256GB or more SSD

MACBOOK

AIR1.8 GHZ Intel i5

processor

8GB or more RAM

256GB or more SSD

DELL

INSPIRON3.4 GHZ Intel i5

processor

8GB or more RAM

256GB or more SSD

NOTE: For business and engineering majors – you may purchase a

Mac in place of the recommended system. In this configuration, we

recommend a minimum 1TB SSD to allow for optionally installing

Windows using Parallels or Bootcamp.

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Network Access

• Wireless across campus and wired every room (except Westside Hall)

• Wireless: 802.11ac/n/b/g

• ONLY UNIVERSITY WIRELESS EQUIPMENT ALLOWED

• Please do NOT bring personal network equipment into dorms

• If more network connectivity is required, we provide it FREE

• Wireless printing not supported in all dorms

• Device registration for access

• Xbox, PS4, Roku, Chromecast, Apple TV

• Register them now at:

• https://devices.newhaven.edu

• Acceptable Usage Policy

• Offensive use of internet and bandwidth-Offenders shut down

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Viruses / Firewall

• Virus protection and OS updates required

• Both Windows and Mac OS

• Students are responsible for having and maintaining personal computer protection

• Unprotected computers not allowed access

• Infected users shut down

• Free antivirus is acceptable, paid is recommended

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Campus Cable TV

• Streaming Cable TV Only

• Streaming Xfinity by Comcast

• Computer/Tablet or Roku

• Includes HBO & HBO GO

• GO available with mobile device

• Supported by Student Technical Support Office/OIT

• StudentTechSupport@newhaven.edu

• Monday – Friday, 8:30AM – 4:30PM

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Downloads/File Sharing

• Academic applications prioritized

• P2P programs/games given lowest priority

• No blocking/filtering unless issue

• “Inappropriate” sites blocked in public areas

• Sharing/downloading of copyrighted material is illegal

• The University is NOT responsible for illegal behavior from our network

• Copyright owner may file lawsuit against student

• Abusers may be shut down and directed to Student Affairs

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Things for Parents & Students

To Do

• Download this presentation from SOAR website

• Family optional sign up for Text Messaging

https://www.newhaven.edu/student-life/police/emergency-procedures.php

• Students are auto-enrolled

• Student Enroll in Password Reset and change password

• https://passwordreset.newhaven.edu

• Get antivirus software

• Student login throughout summer

• Use Email and Blackboard

• Download Microsoft Office

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Questions?