Verbal&

Written Communicatio

nThe two pillars of communication

Giving or exchanging of information, signals, or messages as by talk, gestures, or writing.

Let’s understand it…

A systematic means of communicating by the use of sounds or conventional symbols.

ORAL COMMUNICATION

Verbal

Non-Verbal

Types of Oral Communication

Process of communication through sending and receiving word messages

Verbal – The Definition

Speaking is a dynamic form of transfer More effective in expressing meaning Effective speaker exploit dynamism Able to engage audience psychologically

VERBAL COMMUNICATION

Pace of involvement controlled by writer and reader.

Writing and rewriting possible; Read- reading, quick, slow or stop to think-

understandability. Writer has less control over what the

reader read.

Continued….

More precise with preparation only Words cannot be withdrawn. Only apology Word for word reading- not speech making

and is monotonous, retain very little of the information transmitted.

Speaker – more control over listener

Continued….

Audience attention by Eye contact

Continued…

Process of communication through sending and receiving wordless messages

Through gesture and touch, body language or posture, facial expression or eye contact

Object communication like clothing, hairstyle, architecture, symbols, dance

NON-VERBAL

Writing is a static form of transfer. More precise. Words chosen deliberately and thoughtfully. Written argument- Extra ordinarily

sophisticated, intricate.

WRITTEN COMMUNICATION

Poor listening ability of audience

Difficult to work through complex argument

Fail to appreciate for listening

Too much content in speech

Possible ERRORS in Verbal

http://www.alamy.com/search-results.asp?qt=errors&submitsearch=Search&st=0&go=1&a=-1&archive=1&size=0xFF&CreativeOn=1&lic=6&lic=1

Bibliography