Valuing Volunteering in Hertfordshirewww.volunteeringherts.org

Valuing Volunteers

Broxbourne & East HertsDacorumHertsmere *North Herts & Stevenage *RoystonSt Albans *Welwyn Hatfield *

* part of a CVS

Valuing Volunteering in Hertfordshirewww.volunteeringherts.org

What do we do?

Valuing Volunteering in Hertfordshirewww.volunteeringherts.org

Promoting good practice in volunteer management

A simple self assessment tool for all volunteer-involving organisations in Hertfordshire www.volunteeringherts.org

Valuing Volunteer Management 6 Point Promise

Why is it needed?

Valuing Volunteer Management 6 Point Promise

EMAIL FROM A VOLUNTEER:-

Generally, I found it frustrating trying to get voluntary work; mostly because organisations lacked a structured approach to the whole process, from advertising through to interview and selecting. Some didn't acknowledge my applications (about 50%).

Organisation 1 - They were a total waste of time, very sloppy and unprofessional. I would NEVER apply for any of their voluntary vacancies again!

Organisation 2 - I went for a brief interview and then never heard from them again. Friendly but rather unprofessional.

Organisation 3 and 4 were the exceptions. They were communicative and proactive in the whole process.

They gave me the support I needed and were very helpful, professional and flexible.

I would definitely recommend them!

Volunteers are often poorly managed:-• not made welcome• not having a named person to support them• not feeling needed• no space to work• not sure what to do• not feeling prepared to do the task• no induction or training• not having skills recognised• a mismatch of tasks and skills• no recognition that motivations can change

Consequences of poor management:-• new volunteers never get started• they leave very quickly• they lack motivation and become unreliable• they relate their poor experience to friends• voluntary vacancies are left unfilled• organisations are unable to deliver their services .... and Volunteer Centres will be less inclined to

promote your need for volunteers!

Valuing Volunteer Management 6 Point Promise

1. Planning

2. Recruitment

3. Induction

4. Support and safety

5. Training and personal development

6. Involving, rewarding and recognising

Benefits of the 6 Point Promise:-• Recognition as an organisation that values

volunteers• Improved recruitment & retention of volunteers• Recognition by potential funders• Higher profile – on www.volunteeringherts.org• Access to further support from local Volunteer

Centres e.g template documents, training• Eligibility for Hertfordshire Valuing Volunteer

Management Award• A starting point for accreditation e.g. IiV

Valuing Volunteer Management6 Point Promise

Certificate

Valuing Volunteer Management Award

Open Meeting

VOLUNTEER CENTRESHow can we help?

• Template documents• 1:1 support• Training• Recognition – certificate / website

Template documents:-• Volunteering Policy• Equality & Diversity• Confidentiality• Health & Safety• Problem Solving• Safeguarding• Application & Reference forms

Training session content• Motivation• Role descriptions• Recruitment – opportunity ads• Selection – face to face discussions• Induction, Support and Recognition• Supervision / catch-up• Volunteering Policies• 6 Point Promise

Involving volunteers toolkit

FREE!

Please take a copy

For further information please contact your local Volunteer Centre

Valuing Volunteering in Hertfordshire

Next training session

Wednesday 4th September 20139.30am – 4.00pm

@ Seth Ward Community Centre, Luynes Rise, Buntingford. SG9 9SG

To book please contact Volunteer Centre Broxbourne & East Herts

Supported by the Graham Rowlandson Foundation

Valuing Volunteering in Hertfordshire

Valuing Volunteer Management

in Herts Award 2013

July 15th 2pmBeales Hotel Hatfield