Utah Transit Authority: Leveraging the Power of a Mobile Platform

Post on 22-Jul-2015

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Transcript of Utah Transit Authority: Leveraging the Power of a Mobile Platform

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DSI – MOBILE SUPPLY CHAIN CLOUD

MANUFACTURING

CUSTOMERS, SALES & SERVICE

SUPPLIERS DISTRIBUTORS

RAW MATERIALS

DSI CLOUD

END to END SUPPLY CHAIN

VISIBILITY & EXECUTION

UTAH TRANSIT AUTHORITY

Leveraging the Power of a Mobile Platform

James Baxter

Manager of Maintenance Administration

Utah Transit Authority

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UTAH TRANSIT AUTHORITY: OVERVIEW

Today’s UTA fleet:• 600+ buses and

paratransit vehicles• 400 vanpools• 146 light rail vehicles• 63 commuter rail cars• 18 locomotives• 1,600-square-mile

service area

Incorporated on March 2, 1970, the

Utah Transit Authority (UTA)

provides a public mass

transportation system for Utah

communities.

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A DIFFERENT KIND OF CUSTOMER STORY…

“We actually weren’t looking for a

mobility solution.”—James Baxter, UTA

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“If you have a platform when you’re

thinking of these ideas, you can

create them. You can do them. You’re

in control of your own destiny.”—James Baxter, UTA

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UTA’S IMMEDIATE BUSINESS CHALLENGE

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UTA’S IMMEDIATE BUSINESS CHALLENGE

Streamline Work Orders

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SOLVING THE PROBLEMAn Unexpected Solution Emerges

Option 1Customize enterprise system

(JD Edwards) to

accommodate new work

orders.

Option 2Mobilize and optimize the

work order process using a

platform-based solution.

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WHY DSI?The Power of a Mobile Platform

• No enterprise software

customization required to

build mobile solutions

• Easily update mobile

apps and workflow to

meet changing business

needs

• Maximize investment in

existing system of record

while solving pervasive

business challenges

• Solves business

problems so employees

have more time to work

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WHAT UTA BUILT (PHASE ONE)A Newly Streamlined Work Order Mobile App

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UTA’S MOBILE PLATFORM-ENABLED RESULTSRelative Performance Compared to Other U.S. Transit Companies

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UTA’S MOBILE PLATFORM-ENABLED RESULTSAbsolute Rank Compared to Other U.S. Transit Companies

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THE DSI PLATFORM IN ACTIONSolving a New Business Challenge: Station Maintenance

DSI’s Product Locator

Solution Accelerator

UTA’s Station

Inspections

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THE DSI PLATFORM IN ACTIONSolving a New Business Challenge: Station Maintenance

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THE DSI PLATFORM IN ACTIONSolving a New Business Challenge: Vehicle Performance and History

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WHAT’S NEXT?UTA’s Mobile Supply Chain Roadmap

• Throughout 2015: bring all

UTA employees to a

common level in terms of

mobile app usage

• Support BYOD for UTA’s

mobile apps in 2016-17

(also enabling more

individual task/process

completion, i.e. POs).

• Expand vehicle

performance mobile apps to

all 20 fleet types

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“If you have a platform when you’re

thinking of these ideas, you can

create them. You can do them. You’re

in control of your own destiny.”—James Baxter, UTA

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