Post on 12-Feb-2019
Speaker Profiles
Tracy Glink, Manager of Research, BOMA International, Washington, D.C.
Tracy Glink is the Research Manager for BOMA International. Tracy came to BOMA in 2010 and manages the day-to-day operations for the Experience Exchange Report (EER)
including website and database maintenance, data analysis and reporting, survey submissions, product marketing, and she is the key point of contact for any customer service
inquiries. Tracy has also assisted in the writing of several press releases that have been featured in the BOMA Magazine, facilitated additional research products and has
contributed to the growth of the EER both in the US and Canada. Originally from the Chicago area, Tracy holds a B.A in Psychology and Human Relations
from the University of Iowa.
A.J. Rao, Vice President, Kingsley Associates, Atlanta, GA
Joining Kingsley Associates in 2004, AJ was promoted to vice president in 2008. AJ drives the firm's development of comprehensive reporting and analytical solutions. He has led the
Kingsley technology team in implementing innovative, easy-to-use software applications for clients and is also responsible for managing the IT infrastructure in the San Francisco and
Atlanta offices. AJ has played a lead role in managing the BOMA Experience Exchange
Report (EER) product since 2008 and successfully transitioned the reporting application to a web-based environment.
Before joining Kingsley Associates, AJ developed database and reporting applications to
streamline operations for McClier, an AECOM company.
Using the Online EER Survey
Thursday, January 23, 2014 2pm ET/1pm CT/12pm MT/11am PT
AJ received his M.S. in Computer Science from the Illinois Institute of Technology and his B.E. in Electronics and Communications from Manipal Institute of Technology in India.
Tim Griffin, Program Manager, Kingsley Associates, Atlanta, GA
Tim joined Kingsley Associates in 2012. As a project manager, Tim leads the program design, analysis and report creation for several of Kingsley Associates' key commercial and
residential clients. In addition, Tim is actively involved in several industry research initiatives, including IREI’s annual Global Investor Survey and BOMA's Experience
Exchange Report (EER). Prior to joining Kingsley, Tim worked at Ernst & Young and Chrysler International, and had a successful career as a real estate appraiser.
Tim graduated from the Richard T. Farmer School of Business at Miami University with a BSBA in Finance.
Moderator: Brian Green, VP of Finance, Administration and IT, BOMA International,
Washington, DC
Mr. Green joined the BOMA staff in 2004 and leads a team of staff professionals responsible
for BOMA’s finance, administration and information technology. The FAIT Group is responsible for supporting all departments and programs of BOMA.
Prior to joining the BOMA staff, Green served as Chief Financial Officer for a regional social service agency as well as eight years public accounting. He has extensive experience
in not-for-profit with an emphasis in finance and operations management and management of information systems.
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Performance MattersThe 2014 EER
Tracy Glink, BOMA InternationalTim Griffin, Kingsley Associates
AJ Rao, Kingsley AssociatesJanuary 2014
Today’s Presenters
Tracy GlinkManager of ResearchBOMA International
A.J. RAO Vice President
Kingsley Associates
Tim GriffinProject Manager
Kingsley Associates
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The Experience Exchange Report
What is the EER?
History and Overview
EER SurveyHow data is collected
EER Reports Data Analysis and Calculations
Live Demo
Q & A
Online at EER.BOMA.org
Property income & expense info published since 1920Survey and reports online since 2009Purchase only the information you need –markets in the US and CanadaSubscription-based; unlimited access to reports for up to one yearCustomize your data searches, chart and export reportsCompare to the prior year with trend reports
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Data Collection
EER Survey open from January to March each year
Collect actual income and expense data from office buildings based on prior year financials
Submission is voluntary and encouraged through:BOMA local associations
BOMA committees
Leading industry firms
Why Participate in the EER?The more representative the data, from more markets, the more useful to everyone
Help BOMA help you!
Be part of the most comprehensive resource for office building performance data
Get a FREE EPC and discounts on EER market reports
Participating in the survey is free and open to any office building in the U.S. & Canada
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The Benefits of Sharing Data
FREE Expense Performance Comparison (EPC) reportDiscounts of up to 25% on EER subscriptionsAdvance notice when 2014 reports are availableFulfill a pre-requisite qualification for BOMA 360® Program
Submitting Data: Before You Begin
Collect appropriate documents
See the “Resources” section for:
Printable 2014 EER questionnaire & instructions
Glossary of terms for drop down “menus”
BOMA chart of accounts
Key contact information
Print the completed survey for your records
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Documents to Have On-handEnd-of-year financial statements
Final utility bill(s)
Property and BOMA charts of accounts
A recent lease
Printable EER questionnaire (available in “Resources” section)
Submitting Data: Before You Begin
Submitting Data – Required FieldsFloor Measurement Method
Total Rentable Area
Office Rentable Area
Location (Downtown/Suburban)
Number of Buildings
Property Type
Ownership Type
Office Occupancy Rate (Min. 50%)
Expenses in at least 4 of the primary categories
Cleaning
Repairs/Maintenance
Utilities
Administrative
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2013 EER Highlights
Contains data from…5,300 buildings
More than 250 markets overall
125+ Individual City Markets available for purchase
More than 100 income and expense line items
Calculate Average, Median, Mid-range Lows and Highs
EER.BOMA.org
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EER.BOMA.org
How Report Data is Calculated
Costs per square foot are based on all usable totals that were submitted to the EER
“Usable totals” are the data that has passed all quality control checks
Calculations are based on aggregating the total income or expenses reported for a given line item, then dividing by the total square footage of the buildings reporting that line item.
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How Report Data is CalculatedEach line item is calculated separately and can be considered meaningful in its own right and representative of the widest amount of data available.
Check the number of buildings reporting for each line item, to gauge representativeness of data
Compare number of buildings reporting given line item with the total number of buildings and total square footage reflected in a given report.
How Report Data is Calculated
EER reports are currently based on and normalized to the BOMA 2010 Standard of Floor Measurement
BOMA can provide a multiplier to convert reported data back to alternative methods of floor measurement.
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Confidentiality of Data
The Federal Trade Commission and the Department of Justice govern trade associations’ industry research efforts
Must prevent use of data for price fixing or collusion activity
All reported data must be at least 3 months old
To preserve anonymity, must have 5 providers reporting data
Key BOMA ContactsTracy Glink, Manager of Research
(202) 326-6346
tglink@boma.org
Tanner Johnston, Research Coordinator
(202) 326-6365
tjohnston@boma.org
Joel Corley, Manager of 360 Program
(202) 326-6358
jcorley@boma.org
Brian Green, VP of Finance, Administration and IT
(202) 326-6355
bgreen@boma.org