Post on 18-Dec-2015
MEMBERSHIP
If You Don’t Use it… You Lose It!
The Construction Specifications Institute
Institute Leaders Role in ProjectInstitute Leaders Role in Project
Membership Retention – Background Information
Working Together – Help us, help you!
This is an example text. Go ahead and replace it
Region Leaders Role in Project
ACHIEVABLE TASK – Goal for FY13
Chapter Leaders Role in Project
✓
77
66
55
44
33
22
11
Project Idea – LIFE ProgramProject Idea – LIFE Program
✓ Region Leaders Role in ProjectRegion Leaders Role in Project
Why are members not renewing?
• My employer stopped paying my CSI dues 21%
• I couldn’t afford multiple association dues, and was already a member of another organization 17%
• I was unable to actively participate 11%
• I was not satisfied with my CSI experience 16% ***
• Other, please specify 19%
Membership RetentionBackground Information
Why are members not satisfied with their CSI experience?
• “My job is on the engineering side of the business, not architectural, so not much was relevant to my work as a contract administrator. I was also the only "Owner" attending”
• “Didn't receive enough benefit for the money and time spent.”
• “Was mostly satisfied with my experience with the exception of not being contacted by the local chapter when I moved to my current area 10 years ago.”
• “The meetings were usually in the evening at a fair distance from my home and with all my other evening obligations, I couldn't get there much at all.”
Membership RetentionBackground Information
MEMBERSHIP: USE IT OR LOSE IT!
ACHIEVABLE TASK
ENGAGE members - INVOLVE membersEnhance the Membership Experience
MEMBERSHIP: USE IT OR LOSE IT!
Listen to members
Identify talents and interests
Find a way to get every member involved
Engage members
“We literally throw members away when we assign tasks that don’t fit their talents or interests, or we make the tasks so daunting that they give up before they get started.”
– Alana Griffith
Putting LIFE back into CSI!
MEMBERSHIP: USE IT OR LOSE IT!
How could Institute leaders implement the LIFE Plan?
• Join the Membership Presentation team for further discussion• Be committed to the LIFE plan •How can you engage and involve members with the LIFE program?
How could Region leaders implement the LIFE Plan?
• Join the Membership Presentation team for further discussion•Think about how the LIFE plan could improve YOUR Region•Do you think the same LIFE plan could work for every Region?
How could Chapter leaders implement the LIFE Plan?
• Join the Membership Presentation team for further discussion •Think about how the LIFE plan could improve your Chapters membership•How would you schedule the LIFE program… implement at the beginning of the year or throughout the year?
Achievable Task: ENGAGE members - INVOLVE membersEnhance the Membership Experience
Working Together
Institute
Chapters
Regions