Post on 26-Jun-2020
Unprecedented Value
Through Technology
Rebecca Jacoby
CIO & SVP, Cisco IT
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
Pace of change2
Today’s Landscape: Challenges or Opportunities?
Video adoption will increase
IP traffic to a CAGR of 18%,
growing a factor of 2 by
2018
By 2018, over 55% of all
Internet traffic will cross
content delivery networks
By 2017, Cloud to grow to
69% of total DC Traffic
Over 50% of all IP traffic will
originate with non-PC
devices (e.g. smartphones,
tablets) by 2018
Today, malicious traffic
is visible on 100% of
corporate networks
CIOs report that at least
25% of IT spending will
happen outside the IT
budget in 2014
Source: Visual Networking Index 2013 - 2018
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Services Everything: Key Technology Transitions
Applications as a Service
Data as a Service
Communications and Collaboration as an Experience
Enterprise
Collaboration
Departmental
Collaboration
Mobility as an Experience
Infrastructure as a Service
Multi-sourced
Services
Complex
Services
Knowledge
Management
Next-generation
Mobile Experience
Secured Multiple
Devices
Utility
FoundationSecured Collaborative
Services
Network DataBig DataData ServicesFoundation
Pervasive
Collaboration
Unified
CommunicationsIP Telephony
LifestyleSmartphonesVoice/Laptop
MarketAutomationVirtualizationConsolidation
Basic Services
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Applications as a Service
Data as a Service
Communications and Collaboration as an Experience
Enterprise
Collaboration
Departmental
Collaboration
Mobility as an Experience
Infrastructure as a Service
Multi-sourced
Services
Complex
Services
Knowledge
Management
Next-generation
Mobile Experience
Secured Multiple
Devices
Utility
FoundationSecured Collaborative
Services
Network DataBig DataData ServicesFoundation
Pervasive
Collaboration
Unified
CommunicationsIP Telephony
LifestyleSmartphonesVoice/Laptop
MarketAutomationVirtualizationConsolidation
Basic Services
Today’s Tablestakes
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Connectivity
Participants
Collaboration
Data
Things
Internet
Globalization IT/OT OverlapSocial Inter Company Ecosystem
Mobile Cloud
Ecommerce
Application
Economy
Digitization
IoE
Opportunity: Unprecedented Value
Digitization
IoE
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DigitizationEliminating Physical Space Constraints
Decentralization of Data Source
Customer/
Expert
Virtual
Ecosystem
IoT
Global Multi-
Function
Social/Video SensorsMulti-Source
Interaction
Data
Center/SaaS
Local
Interaction
Branch
Model
De
ce
ntr
aliz
atio
n o
f B
usin
ess P
roce
ss
IoE
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 88
Cisco Stakeholder & IT Landscape
4,469 Cloud Partner Services71K+ EmployeesStakeholders: 70K Partners17K+ Sales500K+ Customers
135K LaptopsData and Things: 31 Data Centers18PB Data66K Mobile Devices
SecurityProductivityBusiness Capabilities: InnovationEnablementGrowth
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Fast IT Model: Adaptive & Policy-Driven
InterCloud Fabric Data
CollaborationSecurity
Policy
Infinite source of value spurring innovation in areas of acquisition, storage, analytics, usage
The foundation that orchestrates the movement of services within and between cloud “platforms”
Source of productivity for workforce, enabler of trust with customers
First and best use case for adaptive architecture
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Contract Manufacturers
Stakeholder Situation: Connected Supply ChainCapturing Value in Quality, Collaboration, and Productivity
ComponentSuppliers
Solution Integrators
LogisticsDistribution
ChannelCustomer Service
29 Supply Chain Services
1M SW Licenses a Month
160K HW Shipments
Capabilities:Data and Things:
45+TB & Growing
68K Components
2.5M Test Records Daily
800+ Suppliers
140 Mfg & Logistics Sites
7000+ Production Servers
Stakeholders:
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Value
Experience
Data & Policy
Ecosystem
Core
Foundation
Data Virtualization – Composite
Dashboard Mobile Community Document SharingAccess: ISE
Fine Grain Access:
CEPM
Data Platforms
Hadoop/Hana
Business Rules
Pega
Predictive
Analytics
Se
cu
rity
Intercloud – ACI
ERP Master Data Factory Data Unified Fabric
FireAMP
Real Time Visibility
Data Management Collaboration
Foundational Technologies Enabling New Value in the Supply Chain
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Supply Chain Value TrajectoryC
onnectivity
Participants
Collaboration
Data
Things
Internet
Globalization IT/OT OverlapSocial Inter
Company
Ecosystem
Mobile Cloud
Scaled from
$25M to $50B
35% Capital Reduction
Opportunity to $45M
annual benefit
20% Productivity
Increase
(Cost of Poor Quality via
Predictive Quality
Analytics)
Predictive Quality
Adaptive Test
Automated Data Feedback
Virtual Test
Connected Devices
and Process
Adaptive Foundation
Industry Standard Process
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Issue to resolution
Invoice to cash
Monitor to usage
Fulfill to activation/provision
Quote to order
Lead to opportunity
Market to demand
Stakeholder Situation: Sales & Partner EnablementCapturing Value via Application Intercloud
Idea to offer
Capabilities:Analytics
Content
Collaboration
18K+ Sales
500K+ Customers
70K+Partners
Stakeholders:4.5K+ Cloud Services
20K+ Collaterals/Training
1M+ SKUs
Data and Things:
Adaptive and Context-Aware
Commerce Experience
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Adaptive and Context-Aware
Commerce Experience
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Foundational Technologies Enabling New Value in Sales & Partner Enablement
Value
Experience
Data & Policy
Ecosystem
Core
Foundation
Data Virtualization – Composite
Discount Guidance
& Approvals
Context-Aware
Collaboration & Content
New Business &
Renewal PipelineAccess:
ISE
Shorter Sales Cycle
Collaboration Increased Revenue
Fine Grain Access:
CEPM
Services
Platform
Business Rules
Pega/Drools
Predictive
Analytics
Se
cu
rity
Intercloud – ACIFireAMPCommerce SFDC Unified Communication
& Collaboration
Search
Attivio
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Sales Commerce Value TrajectoryC
onnectivity
Participants
Collaboration
Data
Things
Internet
Globalization IT/OT OverlapSocial Inter
Company
Ecosystem
Mobile Cloud
Content & Collaboration
Adaptive & Context Aware
Business Experience
Faster Approvals
10 – 15%
Incremental
Revenue Growth
15%
Improved Productivity
For Sellers
Improved Customer
And Partner Satisfaction
35% Faster Approvals
1-2% Discount Leakage
Avoidance
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Evolution of the Intercloud Fabric Foundation
Biz Process Freedom Value from CommunityValue with Security and
FlexibilityValue from New Biz Models
Intercloud
Scalable Analytics/Distributed Processing
Enterprise-Class Clouds
Learning Network
Market Adaptive PervasiveUtility Autonomic
OpFlex: Multi-Vendor Innovation
Policy Based Fabric Control
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1919
Core Foundational Technologies Value TrajectoryC
apabili
ties
Technology
Intercloud / ACI Automation to CloudUnified Fabric
Unified Fabric
reduced TCO for the
compute service 35%.
Provision infrastructure in
minutes. Growing definition of
standard for flexibility (83%).
Additional 35% reduction in TCO.
ACI-enabled Intercloud projected to
reduce DC Network Service TCO
40% and ultimately accommodate
exponential change.
Virtualization
Automation
Utility
Market
Standardization &
Asset Optimization
Improved
Service Delivery
Consolidation
Revenue
Generating Services
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2020
Continuous Delivery: A New MindsetFrom... To...
• Initiative
• Business Requirements Docs
• Conference Room Pilots
• Vanilla/Custom Apps
• IT Centric User Experience
• Separate Apps by Device
• Manual, Sequential Processes
• Capability
• Active Stakeholders
• Innovation Circles
• Architectural Frameworks
• Collaborative Visualization
• Any Device/Platform
• Reusable Services/
Automated Testing
Risk Speed
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Develop and BuildContinuous Integration,
On-demand
Automated TestingBuilt by Developers
No Separate Q/A
Deploy and ReleaseConfigurable Control
Gates, Regularity
Compliance
Adapt and ScalePolicy Enforced
Network Adaptive
Infrastructure Workload
Mobility
Changing the Way We Work Continuous Delivery – The Process
Plan
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Changing the Way We Work Continuous Delivery
Delivery Centric
• SDaaS Capability for Cloud Applications
• Transforms leverage of Developer Tool Sets
• Testing Automation: 25% Increase in Efficiency
Develop and BuildContinuous Integration,
On-demand
Automated TestingBuilt by Developers-No
Separate Q/A
Deploy and ReleaseConfigurable Control
Gates, Regularity
Compliance
Adapt and ScalePolicy Enforced
Network Adaptive
Infrastructure Workload
Mobility
Plan
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Changing the Way We Work Continuous Delivery
Stakeholder Centric: Secure, Contextual Collaboration
• High business value interactions to drive clarity, productivity, and team effectiveness
• Seamless collaboration beyond corporate boundaries with customers, partners & consultants
• Enabling workplace transformations with a blend of physical and virtual service capabilities
Develop and BuildContinuous Integration,
On-demand
Automated TestingBuilt by Developers-No
Separate Q/A
Deploy and ReleaseConfigurable Control
Gates, Regularity
Compliance
Adapt and ScalePolicy Enforced
Network Adaptive
Infrastructure Workload
Mobility
Plan
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2424
Continuous Delivery Value: Beyond Agile C
onnectivity
Participants
Collaboration
Data
Things
Internet
Globalization IT/OT OverlapSocial Inter
Company
Ecosystem
Mobile Cloud
Automation
Stakeholder Participation
Services Everything
Optimization & Reuse of Services
produces 5-10% productivity per
year. Agile increases release
windows 3x.
Infrastructure Provisioning
from weeks to minutes.
Closed loop QA & increased
efficiencies 25%.
Rapid Prototypes reduce
cycle time 40%-50%.
Collaboration improves
productivity 5-10%.
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2525
BusinessResults
IT OperatingModel
Differentiation
Speed/Usability
Survival
Flexibility
Run the biz Change the biz
Value so far: Potential value:
Cost to Serve
Growth capabilities
Speed to outcome
Services everything
Continuous delivery
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2626
Internet of Everything is Everywhere
User devicesInterCloud
Service ProvidersServices
It’s about technology, process, culture, and constant, rapid change…
Challenge AND Opportunity!
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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