Device ID First Name Last Name User ID Email Address License Status

Understanding Your Course/Roster

DEVICE ID

Hexadecimal (Alpha-Numeric)6 Digits A-F and 0-9Located on the back of your Clicker DeviceDevice ID: AB2C34

Hexadecimal (Alpha-Numeric)8 Digits A-F and 0-9Located within your Turning Account Profile >> ResponseWare IDMobile ID: 1103B92F

FIRST NAME

LAST NAME

USER ID

USER ID is an optional field.• Instructors may ask for a student ID number

in this field.• Others may ask for a University Posting ID

number in this field.• Students tend to put in their name,

nickname or email address a second time.

EMAIL ADDRESS

EMAIL ADDRESS is populated when creating a Turning Account. • Whatever email is used during the creation process is what is

seen here.• Students can change their email address (if they did not use

their school email address) within their Turning Account.

LICENSE STATUS

Understanding the Active & Inactive Subscription Status

SCENARIO 1 This student created a Turning Account, redeemed a subscription code, and registered a device ID.

857C42; 11025A14 Elisa Benson Elisa B ttintegration22@gmail.com Active

Understanding the Active & Inactive Subscription Status

SCENARIO 2 This student did not create a Turning Account, did not redeem a subscription code, and did not register a device

ID.

Student Solution

This student needs to make the connection through the LMS LTI link, redeem a subscription code, and register

a device ID.

Naomi Anderson Inactive

SCENARIO 3 This student created a Turning Account and registered their device ID. They did not redeem a subscription

code.

Student Solution

This student needs to redeem a subscription code.

8CB139; 1104EFBB Luigi Mario ttintegrations12@gmail.com Inactive

Understanding the Active & Inactive Subscription Status

SCENARIO 4 This student created a Turning Account and redeemed their subscription code, but did not register a device

ID.

Student Solution This student needs to register a device ID if using a clicker in class.

11025A25 Pat Bean 23 ttintegrationsbb@gmail.com Active

Understanding the Active & Inactive Subscription Status

Merging Secondary Devices

The Merge Secondary Devices option allows you to merge results if participants responded

with more than one registered device during the session (ie. Cell phone battery dies and

Clicker is used).

1. Open TurningPoint and sign in to your Turning Account.

2. From the Manage tab, select a Course and click Results Manager.

3. Select the session column and click Merge Secondary Devices.

The Merge Secondary Devices window opens.

4.Click Merge.

Note: This feature only works if both devices are registered to the user in the participant list.

Note: If the sum of the responses for the primary and secondary devices exceed the number of responses in the lesson, verify with the

participant that they used both devices in the session.

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STUDENT SUPPORT

TRAINING & SUPPORTYour Client Success Leader (CSL) is available to assist you with your training and support needs:

Higher Education Client Success Leaders by State:

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Corporate/Government: International:David Curl dcurl@turningtechnologies.com David Pelissier dpelissier@turningtechnologies.comKristen Gabriel kgabriel@turningtechnologies.com

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