Post on 09-Oct-2020
Training Proposal for Taylor-Listug, Inc.: 17-0860 Page 1 of 6
TRAINING PROPOSAL FOR
Taylor-Listug, Inc. dba Taylor Guitars
17-0860
Panel Meeting Date: 08/25/2017
Regional Office: San Diego Regional Office
Analyst Name: Davey, Joe
Type of Proposal: Single Employer Contract (SE)
Funding Source: Out-of-State Competition (OSC)
FUNDING OVERVIEW
Provided here is a summary of the funding for the proposed Training Project.
TOTAL ETP FUNDING: $408,044.00
Program & Admin Cost Support Cost Substantial Contribution
(15%) Total In-Kind
$451,816.00 N/A $43,772 $1,096,857.00
APPLICANT PROFILE
Company Summary
Taylor-Listug, Inc. dba Taylor Guitars (Taylor Guitars) is a manufacturer of high-quality acoustic and electric guitars. Customers include major recording and performing stars such as Jewel, Jason Mraz, Taylor Swift, and Zac Brown, as well as retail customers world-wide.
Industry Sector(s) Manufacturing, Multimedia/Entertainment
Priority Industry Yes
No. of Employees (Applicant) State: 386 US: 388 World Wide: 892
Turnover Rate (Applicant) 19.47%.
Repeat Contractor Yes
High Unemployment Area No
Unions
N/A
Training Proposal for Taylor-Listug, Inc.: 17-0860 Page 2 of 6
TRAINING PROFILE
Training Objective
Taylor Guitars will provide targeted training to employees to achieve several goals: continue to enhance the newly-hired training program for manufacturing craftsmen; increase the leadership capabilities of frontline managers and supervisors; improve production and product quality through Continuous Improvement; and increase the number of certified CNC machine operators.
Training is summarized below. Additional details are provided in Attachment 1 - Group and Job Title Details of this Panel Proposal.
# Group Characteristics # of Trainees
Reimbursement Rate
Avg. Hours
Cost Per Trainee
Min – Max Hour
1 Retrainees 386 $18.00 42 $756 8-200
2 Retrainees, Job Creation 80 $20.00 100 $2,000 8-200
Training Proposal for Taylor-Listug, Inc.: 17-0860 Page 3 of 6
PROPOSED TRAINING PROJECT DETAILS
Provided here are the details on the proposed Training Project.
1. Company Background
Taylor-Listug, Inc. dba Taylor Guitars (www.taylorguitars.com) is a manufacturer of high-quality acoustic and electric guitars. Founded in 1974 and headquartered in El Cajon, the Company’s customers include major
recording and performing stars such as Jewel, Jason Mraz, Taylor Swift, and Zac Brown, as well as retail customers world-wide. In addition to the Company’s headquarters and manufacturing facilities in El Cajon, the
Company also operates a manufacturing facility in Mexico, a distribution warehouse in the Netherlands, and an ebony mill in Cameroon.
Current Training Project Details
Provided here are details on the purpose of the training, a summary of the marketing plan and support costs.
Purpose of Training
This is the third ETP project and the second in the last five years. Training in the most recent project focused on establishing a formal training program to improve trainee skills in the production of high-quality guitars. With the assistance of ETP funding, Taylor Guitars was able to design specific training modules, further develop an internal training program, and implement annual mandatory training for production employees. Training also includes leadership development, conflict management, communication skills, performance management, and time management for non-production employees.
Despite a slow-down in 2016, Taylor Guitars has been experiencing overall growth during the last several years and expects this trend to continue. For this proposal, the Company will expand existing business capacity by committing to hire 80 new production employees (Group 2). The Company’s continued growth requires a focus on high-quality, intensive training that will provide workers with the technical skills to perform efficiently at high levels. The Company’s comprehensively designed and developed “on-boarding” training program will ensure trainees are successful.
Though the music industry has been in a downturn the last two years, Taylor Guitars remains the #1 US acoustic guitar manufacturer in the industry. To sustain this position, the Company must implement mandatory training for all occupations. Taylor anticipates a strong growth rate in the coming years and must expand the size and capability of its team to meet anticipated growth opportunities.
In this project, the Company will implement robotics training, machine certifications, accountability, and product identification. While some of the topics in this proposal are similar to topics in the previous project, trainees will receive more advanced, cross-functional skills in manufacturing to achieve higher skill levels in multiple production processes. Some trainees in this project received training in prior projects. However, training will not be duplicated for any trainees.
Training Infrastructure and Administrative Plan
Most of the training will be conducted by Taylor’s in-house trainers. Some business skills will be conducted by vendors. The Director of Learning & Development and a training team consisting of six employees will administer training. Taylor Guitars will also contract with California Manufacturing and Training Consulting (CMTC) to assist with administration.
Training Proposal for Taylor-Listug, Inc.: 17-0860 Page 4 of 6
Marketing Plan
(MEC Only)
N/A
Support Cost Description
(MEC Only)
N/A
Substantial Contribution Description
Substantial Contribution is assessed to repeat contractors with projected earnings in excess of $250,000 for incumbent workers at a single location within the past five years. In its most recent Agreement, ET16-0413, Taylor Guitars is projected to earn approximately $336,146 for incumbent workers. Therefore, Taylor will be assessed a 15% Substantial Contribution.
2. Sample Curriculum
Provided below is a summary of the methods by which training will be delivered including a sample of the courses that will be offered.
Each of the Trainee groups will be able to take courses under the various delivery methods.
Delivery Method/Level Classroom/Simulated Laboratory
Training Type/Level Sample Classes
Business Skills Financial Analysis Skills
Global Business and Exporting
Goal Setting
Computer Skills MS Office Suite Intermediate/Advance
Literacy Skills Vocational English as a Second Language (VESL)
Continuous Improvement Leadership skills
Leading Change
Lean Manufacturing
Manufacturing Skills 30 Day Training/Cross Functional - Bind & Sand 1
60 Day Training/Cross Functional Skills- Body Finishing 2
90 Day Training/Cross Functional Skills-Laser Machine
Delivery Method/Level Productive Lab (PL)
Training Type/Level Sample Classes
Manufacturing Skills 30 Day Training/Cross Functional Skills- Proper Tool Usage (Heat Gun, Hex Driver, Wire Cutter, Wire Stripper, Clamps, End Nippers)
60 Day Training/Cross Functional Skill - Using jigs
90 Day Training/Cross Functional Skills - RFID scanners
Training Proposal for Taylor-Listug, Inc.: 17-0860 Page 5 of 6
Justification Summary: Productive Lab training allows newly hired Production Workers to work 1:1 with a certified craftsman to gain the skills to properly assemble a guitar, including materials, tools & equipment. It will also provide incumbent workers an opportunity to expand their skill sets and gain mastery in a broader range of skills in the guitar assembly process. Targeted training that permits 1:1 guidance through this learning process ensures information is shared & competence is gained has proven to be most effective for learning.
Taylor Guitars is requesting up to 60 hours of training per trainee for newly-hired trainees in Group 2; Group 1 will receive 40 hours of PL. Taylor reports that Workers spend a significant portion of their first 90 days in hands-on training in order to gain required technical knowledge and skills. Once the initial training has been completed, individuals are assigned to a department and learn additional skills related to that department’s specialty. These workers continue learning specialty skills, working in small groups and individually, with technical experts in their specialty. Extensive hands-on learning is the best method for acquiring these skills.
3. Additional Company or Training Project Details
Provided here is additional information relative to the proposed Training Project.
4 Subcontractor Summary
The applicant has retained the services of the following Subcontractor(s).
Subcontractor Type Subcontractor Name City Service Cost
Development N/A N/A
Administrative California Manufacturing Technology Association
Los Angeles 13%
Training To Be Determined $0.00
4.3 Previous ETP Project Summary - In this section the tables can be deleted if not needed
The table below summarizes the active performance under the ETP contract.
Active Contract(s) Elements
Summary
Agreement Number ET16-0143
Purpose of Training The Company provided the necessary Business, Computer, Continuous Improvement, Manufacturing, and Productive Lab training to expand existing business capacity and hired 86 new employees (Job Number 2). The Company’s continued growth requires a focus on high-quality, intensive training that will provide workers with the technical skills to perform efficiently at high levels.
Location(s) San Diego County
Term 9/1/15 – 8/31/17
Approved Amount $428,440
Projected Earnings $336,146 Job 1 – (Retrainee): $250,866
Job 2 – (Job Creation): $ 85,280
Training Proposal for Taylor-Listug, Inc.: 17-0860 Page 6 of 6
Performance Percentage 78.5%
Other Notes Taylor projects 78.5% performance based on currently tracked hours.
4.4 Supporting Panel Proposal Documentation
Provided in Attachments 1, 2 and 3 is additional application details on the intended training population, the detailed curriculum, and associated program characteristics that are related to this proposed Training Project.
Attachment 1 – Group and Job Title Details
Training Proposal for Taylor-Listug, Inc: 17-0860 Attachment 1: Page 1 of 2
The proposed Training Project includes training for the following Trainees, organized by training group.
Group #: 1 – Retrainees
County ETP Minimum Wage
San Diego County $16.72
Job Title Estimated
Number of Trainees
Base Wage Range Health Benefits Applied
Post-Retention Wage
San Diego County
Administration 1 17 $13.00 - $35.00 $3.72 $16.72
Administration 2 3 $36.00 - $52.00 $0.00 $36.00
Information Tech 1 2 $21.50 - $35.00 $0.00 $21.50
Information Tech 2 3 $36.00 - $52.00 $0.00 $36.00
Maintenance& Repair 22 $13.00 - $34.00 $3.72 $16.72
Manager 1 25 $23.00 - $52.00 $0.00 $23.00
Manager 2 17 $36.00 - $65.00 $0.00 $36.00
Manager 3 10 $51.00 - $80.00 $0.00 $51.00
Production 1 233 $12.00 - $31.00 $4.72 $16.72
Production 2 20 $22.00 - $50.00 $0.00 $22.00
Production 3 1 $51.00 - $75.00 $0.00 $51.00
Production 4 1 $76.00 - $95.00 $0.00 $76.00
Sales & Marketing 1 24 $16.50 - $42.00 $0.22 $16.72
Sales & Marketing 2 8 $37.00 - $66.00 $0.00 $37.00
Attachment 1 – Group and Job Title Details
Training Proposal for Taylor-Listug, Inc: 17-0860 Attachment 1: Page 2 of 2
Group #: 2 – Job Creation
County ETP Minimum Wage
San Diego County $13.94
Job Title Estimated
Number of Trainees
Base Wage Range Health Benefits Applied
Post-Retention Wage
San Diego County
Production 1 80 $12.00 - $27.00 $1.94 $13.94
Attachment 2 – Training Delivery and Curriculum Listing
Training Proposal for Taylor-Listug, Inc: 17-0860 Attachment 2: Page 1 of 4
Provided below are details on the types of training planned for this proposed Training Project.
Delivery Method/Level Classroom/Simulated Laboratory
Training Type/Level Planned Course Offerings
Business Skills
Accounting
Business Acumen
Business Writing
Customs and Shipping Compliance
Effective Meeting Skills
Financial Analysis Skills
Global Business and Exporting
Goal Setting
Negotiation Skills
New Product Development
Presentation Skills
Providing Quality Customer Service
Resolving Conflict
Computer Skills
MS Office Suite Intermediate/Advance
Continuous Improvement
Communication Skills
Environmental Management System (EMS) Implementation
Leadership skills
Leading Change
Lean Manufacturing
Performance Management
Problem Solving
Quality Management Systems
Strategic Planning and Policy Deployment
Supply Chain Optimization
Teams and Team Building
Time Management
Literacy Skills
Vocational English as a Second Language (VESL)
Manufacturing Skills
30 Day Training/Cross Functional - Bind & Sand 1
30 Day Training/Cross Functional -Body Assembly 1
Attachment 2 – Training Delivery and Curriculum Listing
Training Proposal for Taylor-Listug, Inc: 17-0860 Attachment 2: Page 2 of 4
Delivery Method/Level Classroom/Simulated Laboratory
Training Type/Level Planned Course Offerings
30 Day Training/Cross Functional -Body Bracing 1
30 Day Training/Cross Functional- Body Finishing 1
30 Day Training/Cross Functional Side Bending
30 Day Training/Cross Functional Skills- Fitting
30 Day Training/Cross Functional Skills- Gluing
30 Day Training/Cross Functional Skills- Neck Finishing 1
30 Day Training/Cross Functional Skills- Sanding
30 Day Training/Cross Functional Skills-Proper Equipment Usage (Winding Machine, , Eyelet Machine, Solder Gun, Access Panel Tester)
30 Day Training/Cross Functional Skills-Proper Tool Usage (Heat Gun, Hex Driver, Wire Cutter, Wire Stripper, Clamps, End Nippers)
60 Day Training/Cross Functional Skills- Body Finishing 2
60 Day Training/Cross Functional Skills- Corrective Action
60 Day Training/Cross Functional Skills- Identifying gaps/scratches/dings
60 Day Training/Cross Functional Skills- Identifying glue excess
60 Day Training/Cross Functional Skills- Identifying misshapen soundhole
60 Day Training/Cross Functional Skills- Neck Finishing 2
60 Day Training/Cross Functional Skills- Using jigs to inspect correct alignment
60 Day Training/Cross Functional Skills-Body Assembly 2
60 Day Training/Cross Functional Skills-Body Bind & Sand 2
60 Day Training/Cross Functional Skills-Body Bracing 2
60 Day Training/Cross Functional Skills-Haloing
60 Day Training/Cross Functional Skills-Miters
60 Day Training/Cross Functional Skills-RFID scanners
60 Day Training/Cross Functional Skills-Round over on binding
60 Day Training/Cross Functional Skills-Side Bending
60 Day Training/Cross Functional Skills-Wire & Assembly Testers
90 Day Training/Cross Functional Skills- Repair
90 Day Training/Cross Functional Skills- RFID scanners
90 Day Training/Cross Functional Skills- Round over on binding
90 Day Training/Cross Functional Skills- Spec Sheet
90 Day Training/Cross Functional Skills- Wood Types
90 Day Training/Cross Functional Skills-Access Panel Assembly
Attachment 2 – Training Delivery and Curriculum Listing
Training Proposal for Taylor-Listug, Inc: 17-0860 Attachment 2: Page 3 of 4
Delivery Method/Level Classroom/Simulated Laboratory
Training Type/Level Planned Course Offerings
90 Day Training/Cross Functional Skills-Battery Cable Test
90 Day Training/Cross Functional Skills-Haloing
90 Day Training/Cross Functional Skills-Laser Machine
90 Day Training/Cross Functional Skills-Miters
90 Day Training/Cross Functional Skills-Model Identification
90 Day Training/Cross Functional Skills-Side Bending
90 Day Training/Cross Functional Skills-Using jigs to inspect correct alignment
Delivery Method/Level Productive Lab (PL)
Training Type/Level Planned Course Offerings
Manufacturing Skills
30 Day Training/Cross Functional Skills - Fitting
30 Day Training/Cross Functional Skills - Gluing
30 Day Training/Cross Functional Skills - Side Bending
30 Day Training/Cross Functional Skills -Body Bind & Sand 1
30 Day Training/Cross Functional Skills -Body Finishing 1
30 Day Training/Cross Functional Skills -Neck Finishing 1
30 Day Training/Cross Functional Skills- Proper Equipment Usage (Winding Machine, , Eyelet Machine, Solder Gun, Access Panel Tester)
30 Day Training/Cross Functional Skills- Proper Tool Usage (Heat Gun, Hex Driver, Wire Cutter, Wire Stripper, Clamps, End Nippers)
30 Day Training/Cross Functional Skills- Sanding
30 Day Training/Cross Functional Skills-Body Assembly 1
30 Day Training/Cross Functional Skills-Body Bracing 1
60 Day Training/Cross Function - Round over on bin
60 Day Training/Cross Functional - Wire & Assembly
60 Day Training/Cross Functional Skil - Using jigs
60 Day Training/Cross Functional Skills - Identifying misshapen soundhole
60 Day Training/Cross Functional Skills - Body Finishing 2
60 Day Training/Cross Functional Skills - Corrective Action
60 Day Training/Cross Functional Skills - Identifying gaps/scratches/dings
60 Day Training/Cross Functional Skills - Identifying glue excess
60 Day Training/Cross Functional Skills - Neck Finishing 2
60 Day Training/Cross Functional Skills - RFID Scanners
60 Day Training/Cross Functional Skills - Side Bending
60 Day Training/Cross Functional Skills -Body Assembly 2
60 Day Training/Cross Functional Skills -Body Bind & Sand 2
60 Day Training/Cross Functional Skills- Haloing
Attachment 2 – Training Delivery and Curriculum Listing
Training Proposal for Taylor-Listug, Inc: 17-0860 Attachment 2: Page 4 of 4
Delivery Method/Level Productive Lab (PL)
Training Type/Level Planned Course Offerings
60 Day Training/Cross Functional Skills- Miters
60 Day Training/Cross Functional Skills-Body Bracing 2
90 Day Training/Cross Functional Skills - Battery Cable Test
90 Day Training/Cross Functional Skills - Laser Machine
90 Day Training/Cross Functional Skills - Miters
90 Day Training/Cross Functional Skills - Model Identification
90 Day Training/Cross Functional Skills - Repair
90 Day Training/Cross Functional Skills - RFID scanners
90 Day Training/Cross Functional Skills - Round over on binding
90 Day Training/Cross Functional Skills - Side Bending
90 Day Training/Cross Functional Skills - Spec Sheet
90 Day Training/Cross Functional Skills - Using jigs to inspect correct alignment
90 Day Training/Cross Functional Skills - Wood Types
90 Day Training/Cross Functional Skills Haloing
PL Justification and Details
Explain the need for productive laboratory (PL) training.
Productive Lab training allows newly hired trainees to work 1:1 with a certified craftsman to gain the skills to properly assemble a guitar, including materials, tools & equipment. It will also provide incumbent workers an opportunity to expand their skill sets and gain mastery in a broader range of skills in the guitar assembly process. Targeted training that permits 1:1 guidance through this learning process ensures information is shared & competence is gained has proven to be most effective for learning.
Describe the Equipment/Processes to be used in delivering PL training
Equipment used in PL includes Access Panel Tester, Allen Driver, Body Handle, Vacuum Pod, Bridge Cauls, Counterbore, Electric Hand Drill, End Pin Installation Rod, ES Bushing Tool, Eyelet Machine, Hex Gun, Hex Driver, Jigs, Laser Machine, Mini Marshall Amplifier, Miters, Pneumatic Drill, Reamer, Saddle Slot File, Scribe/Awl, Solder Gun, Wire Cutter.
Assembly standard work processes for each department include: Body Bind & Sand; Side Bending; Inspecting, Installing, model ID, using jigs, Unclamping & Drill Bridge Pin Holes.
Describe Trainer Qualifications:
Training will be provided by qualified in-house employees who are proficient in all department work processes.
Attachment 3 - Training Project Characteristics Details
Training Proposal for Taylor-Listug, Inc: 17-0860 Attachment 3: Page 1 of 1
Provided in the table are details on the training characteristics.
Characteristic Program Summary
Retrainee - Job Creation Retrainee Program
The Panel incentivizes job creation. Training for newly-hired employees is reimbursed at a higher rate, and trainees are subject to a lower post-retention wage. The date of hire for trainees is within the three-month period before contract approval, or within the term of the contract. Trainees are hired into “net new jobs” as a condition of contract. Substantial Contribution and Turnover Rate penalty requirements do not apply.
Employer must demonstrate expanded or new facilities, new equipment or machinery, expanded business capacity or other measureable investment in hiring workers and expanding their California workforce.