Digital Transformation

The biggest business transformation came from gaps and opportunities

that are not away ahead us.

Strategy& | PwCPwC

New Normal

Introductions

August 2017

Digital Champions

Discussions, Q&A, ….

PwC

The world is changing

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Global megatrends

Shifts in global economic powerPower shifting between developed and developing countries

Resource scarcity and climate change Depleted fossil fuels, extreme weather, rising sea levels and water shortages

Rapid urbanisation Significant increase in the world’s population moving to live in cities

Technological breakthroughsRapid advances in technological innovation

Demographic shifts The changing size, distribution and age profile of the world's population

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Global megatrends – impacts…

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CEOs are always looking for ways to drive faster

growth and greater productivity in the face of

evolving competitive and technological demands.

Many corporate leaders feel as though they’ve

spent years building a spaceship, only to find

that their competitors are already on the

moon.

Business leaders are bearing the pressure of “digital change”.

+87%

Source: PwC Digital IQ Survey (2017); surveyed 2,200+ executives across 53 countries in corporations with revenue $500M and above.

New Normal is about more than just using

emerging technologies.

It’s about new ways of solvingproblems, creating unique

experiences and accelerating business performance.

To make tomorrow. Today.Technology is not the silver bullet.

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Digital Champion

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Digital Champions. Who are they? Where they live? How they play?

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People are at the centre of digital transformation

Uncertainty: The human impact?

Digital Champions. Who they are? Where they live? How they play?

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They play as Integrated ecosystems

Consumers have changed. They are connected, they are “always on”

Customer Centricity solutions & ecosystemsEssentials Tech, Behavior & People ecosystems

Digital Champions. Who are they? Where they live? How they play?

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Essential technologies implemented at large scale to connect and to collaborate along end-to-end value chain

Digital Champions. Who they are? Where they live? How they play?

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Digitization will increase production(or reduce costs) in mature markets andnear customers

Digital Champions. Who they are? Where they live? How they play?

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Artificial Intelligence is just kicking off –but will revolutionizedecision models

How will humans and machines collaborate to deliver your corporate purpose?

Digital Champions. Who they are? Where they live? How they play?

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Ethics will be the titan of tomorrow.

Lead in safety, security, reliability, privacy and trustable world.

TRUST

Digital Champions. Who are they? Where they live? How they play?

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7. By valuing social, environmental, tax and economic impacts, business is now able to compare the total impacts of their strategies and investment choices and manage the trade-offs

Digital Champions. Who are they? Where they live? How they play?

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8. Just 10% of thecompanies are Digital Champions

Digital Champions. Who are they? Where they live? How they play?

Global Digital Operations Study 2018

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How to becomea Digital Champion?

A Sense of Purpose

“To prosper over time, every company must not only deliver financial performance, but also show how it makes a positive contribution to society”

Larry Fink. Chairman and CEO da BlackRock.

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Setup ecosystem governance,

investment and decision board

Develop integrated ecosystem concept

& strategic partnership model

Harvest full integrated

ecosystem value and re-invest in

continued expansion

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Conduct internal ecosystem

assessment and explore the art of

the possible

Define ecosystem vision and value

proposition

Iteractive design & implementation

of ecosystem capabilities

Blueprint towards becoming a Digital Champion

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