the stretch experience

we are:

• Kirsten Abbott-West,

Director, Talent Development, Leadership

Universal Orlando Resort

• Joe LiVigni,

Director, Training & Development

stretch: purpose and objectives • Challenging assignments beyond the scope of your current

role, in readiness for a Director level position.

– greater awareness of your personal effectiveness

– exposure to executives and fellow cross divisional high-potential leaders

– deeper business acumen

– improved skills in collaboration, innovation, creative problem solving and influence

– an opportunity to showcase your learning in a program-end “pitch”

the stretch experience

insight build contribute

August September October November December Jan/Feb March

Launch Coaching

& IDP

Creation

Cohort

Formal

Kick-off

Innovation

Workshop

- Challenge

Projects assigned

Executive

Speakers

Business

Simulation

Workshop

Cohort

project work

Executive

Speakers

Executive

presentation/

Finale

insight

Participants connected to HR Mentor

insight – connecting with your cohort

build – skill building workshop

Challenge Projects assigned

Cohort participated in Innovation/ Problem Solving Workshop

build – executive speakers

Cohort heard from wide variety of senior leadership re: their functional responsibilities and career journey

build

Who is Capsim? • 1985 • Business Simulations • Academic

– Used by 100,000 students last year in over 800 Universities

• Corporate Training Programs – Leadership Development – General Business Acumen – Strategy – Team Building/Collaboration – Sales Enablement – Project Management – Business Acumen for HR – Finance for Non Finance

What We Believe

• Experiential learning

• 70/20/10

• Capsim Recipe for Leadership – Leadership Awareness

• Self-Team-Organization-Business

• Clients are Partners

• Adult Learning

Knowles

Simulation Experience

experiential learning

tying in insight

tying in insight

team effectiveness

feed forward exercise

• Person A shares 1 behavior they would like to change

• Rest of team gives suggestions 1 by 1

• Person A can only listen and say thank you

• Each team member takes a turn being person A

what the 2 days looked like

Capstone – pictures

“The facilitator did a great job of relating the simulation back to examples in our business. It was nice to relate it to what we deal with day in and day out”

21 © 2015 Capsim Management Simulations, Inc.

KEY LEARNING & TAKEAWAYS Back to Your Desk ❯The effects of collaboration can be significant. There is a deeper appreciation for every business unit.

• Identifying efficiencies, opportunities, strengths

• FUN is important

• An appreciation for different leadership styles

22 © 2015 Capsim Management Simulations, Inc.

KEY LEARNING & TAKEAWAYS Back to Your Desk • A better understanding of the “whole picture”

– How it applies cross-divisionally

• Allow team to fill roles organically

• Listen first

23 © 2015 Capsim Management Simulations, Inc.

KEY LEARNING & TAKEAWAYS Back to Your Desk What will you take back to your business unit from the past few days?

• Big Picture Thinking/Forecasting

– Impact on other divisions

• Understanding others personalities

• Self Awareness

24 © 2015 Capsim Management Simulations, Inc.

KEY LEARNING & TAKEAWAYS Back to Your Desk A greater appreciation for Finance

Developing a business plan before picking a strategy

We are all different in style but were able to not assign specific roles, yet still work together – part of this success came from the fact that we have each MBTI dimension on our team

25 © 2015 Capsim Management Simulations, Inc.

KEY LEARNING & TAKEAWAYS Back to Your Desk

All of us had a voice in the process and skin in the game – so no regrets.

We all valued everyone’s input and their point of view.

No one came to the table with functional bias and allowed everyone’s input to count towards the final decision.

We stayed true to our strategy, but willing to adapt and learn from round to round.

26 © 2015 Capsim Management Simulations, Inc.

KEY LEARNING & TAKEAWAYS Back to Your Desk Small adjustments can make a big difference

It is ok to fail, learn your mistakes and move forward

Don’t panic

27 © 2015 Capsim Management Simulations, Inc.

KEY LEARNING & TAKEAWAYS Back to Your Desk Communication

Identifying strategy and

staying the course

Collaboration and

team work

Understanding personalities

Awareness of derailers

Big picture

Simulation comments

“for someone who doesn’t have a business degree, this information was really valuable”

“it gave me a real appreciation for the intersection of operations, marketing and finance – I was able to apply it regarding the entire business”

“we were able to get to know each other and work in a collaborative setting.”

“this is a great vehicle to get some people to think about their tolerance for failure”

“it really did stretch your mind and out of box thinking”

contribute – challenge projects

October thru February – project work

March - final presentation

outcomes

Promotions 50% already promoted to executive positions 71% of Round 1 Projects Implemented • Career Connectors • Social Media Response Team • Supervisor Development content

“the stretch experience challenged me both professionally and personally, and it will be an experience I will never forget”

Now launching Round 3!

we are:

• Kirsten Abbott-West, Director, Talent Development, Leadership

Universal Orlando Resort

Kirsten.Abbott-West@UniversalOrlando.com

• Joe LiVigni, Director, Training & Development

Joe.Livigni@capsim.com

Questions?