The State of the Reseller Business - A Mid-Year Review

Post on 05-Aug-2015

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Transcript of The State of the Reseller Business - A Mid-Year Review

The State of the Reseller Business - A Mid-Year

ReviewShridhar LuthriaGeneral Manager

About ResellerClub

• One of the largest Wholesale-focused providers in the world

• A true one-stop-shop for all Web Presence Requirements

• Provides the widest range of Hosting and Add-On Products and Services

• And now... A Part of Endurance :)

Why Are We Doing This?

• We obviously want you to know our plans before you make yours

• We need your feedback (all the time)!

• We also want to restate - we're dedicated to you, your business and your growth

We're also doing this as a shameless marketing

exercise!

What's Worked (and not) Over The Last 6 Months

What's Worked - Our Hosting & Other Add Ons

• Dedicated Servers and VPSs have done exceedingly well across the last 2 quarters with a 43% increase in Sales

• Business Email has received a very positive response

• Comodo has more than doubled our sales compared to our previous line of certificates (yes, it's cheaper :))

What's Not Worked - Our Support Load

• It's been overloaded, and a tad bit slow 

• We have however worked over the last few months to increase team size

• Our Support team size is now bigger by over 40%

• Done so while maintaining quality levels of the talent that we hire

What's Worked - Our Domain Offers

• IN : $2.99

• BIZ : $3.99 (Feb - April)

• BIZ : $3.69 (May - June)

• ASIA : $3.49 (Feb - April)

• ASIA : $2.49 (May - June)

What's Not Worked - New gTLDs

• We have a massive focus towards developing markets

• The level of awareness about New gTLDs is extremely low

• They account for 1% of total registrations. ccTLDs count for 4.,5% and traditional gTLDs 54.5%

• Despite that though, .science, .xyz and .club numbers have been domainer and speculation driven

• We rely on providers such as yourself to be able to change that trend

Moving On...

Inside Our Lab!Our tech teams have been working hard to deliver

even more products and features! Let's take a look…

Inside Our Lab!Bundled Products & Services

• Allow you to offer packages like Domain+Hosting+Email or Domain+Website+Email

• Gives you better rates and incentives on buying the entire bundle, rather than individual products

• Other Endurance brands have shown a 73% growth in sales by bundling products

Inside Our Lab!

AppMachine

• Easy to use App Builder with simple building blocks

• One of the most demanded products in the last year or so

• Mobile overtaking websites

Inside Our Lab!

MoJoMarketplace

• For the Web Design Community

• It offers premium products to build, brand and grow websites

• Over 60% of Web Professionals (Designers, Developers like you) build websites with CMSs like Wordpress, Drupal as the base

• This makes templates and plugins crucial to managing your business!

Inside Our Lab!

Dedicated Servers – India

• Instant Provisioning, Competitive Prices - now in India

• At the end of 2014, the no. of websites hosted in India alone were over 9 million!

Inside Our Lab!

Google Apps

• Currently investigating offering it through the wholesale channel and benefits that we can pass over

Inside Our Lab!

Themes for SuperSite 2

• More distinction, more customization, structured to be done easy

Inside Our Lab!

Upsell Engine

• Analyses consumer usage and suggests products and enhancements accordingly

The ResellerClub Website Revamp

• Our website will soon get a sleeker, smoother brand new interface!

• Finding what you are looking for will get much simpler

• Client acquisition will now be a breeze!

Inside Our Lab!

Launches Today & This Week

• Auto Renewals

• Reseller Hosting promo

• EAP

Re-iterating, ResellerClub

• We are an Only-for-Resellers Business

• Our success has always been defined by the success of our partners

• We're committed to building a truly comprehensive platform for all your business needs

Thank You