The Right Way to Remarket: Converting Your Online Audience to Sales

Post on 09-May-2015

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It’s a fact - the vast majority of visitors to your website don’t immediately covert to sales. But, these first time visitors are often only a few steps away from becoming loyal, paying customers. How can you make sure that this prime audience doesn’t forget about your product? In this webinar, hosted by Executive Vice President Francis Skipper, we’ll discuss how remarketing enables you to increase your online conversions by helping close the deal with customers who were not ready to make a purchase the first time around. Attendees will learn: What remarketing is and how it works Why to remarket Remarketing etiquette – the right way to remarket Remarketing in action – client case studies

Transcript of The Right Way to Remarket: Converting Your Online Audience to Sales

The Right Way to Remarket

Francis SkipperEVP of Digital Marketing

617-259-1605

francis@451marketing.com

linkedin.com/in/francisskipper

@fskip

www.451Marketing.com

National Public Relations, Social Media, and Search Marketing Agency Founded in 2004

Headquartered in Boston and representing Los Angeles, New York, San Diego, and Las Vegas

Recognized as a 2011, 2012, 2013an award recognizing the fastest growing private companies headquartered in Massachusetts

About 451 Marketing

75%* of site visitors leave without buying on their first visit

http://www.searchenginejournal.com/24-eye-popping-seo-statistics/42665/

Right Person, Right Time, Right Message

• What is Remarketing?

• Remarketing: The Right Way

• Q&A aka “Francis, what about ... ?”

Agenda

Types of Remarketing

2. Google places a “cookie” in user’s browser showing they visited your site

What is Remarketing?

5. User clicks on ad and returns to your website

1. User visits your website but does not convert

4. Cookie triggers ad

3. User leaves your site and navigates through other sites in Google Display Network

When You Don’t Remarket

Your Website

Other Sites

Retargeted consumers are nearly 70% more likely to complete a purchase and spend on average 50% more than as compared to non-retargeted consumers.

http://www.sempdx.org/blog/business/searchfest-2012-display-and-remarketing-wjoanna-lord-and-adam-berke/

Benefits of Remarketing

More relevancy more leads

Coverage (of Google display network)

Message evolution

Huge Reach & Relevancy

Choose your Environment

Discover your Enthusiasts

Land your Prospects Remarketing

Interest Category Marketing

Placement Targeting

Keyword Contextual Targeting

Audience ScopeStrategy

2. Target Specific Audiences

The Right Way

1. Target Specific Audiences

Which needs more convincing to convert?

Prioritizing High Cost Items

Target by Demographic

65+

55 - 64

45 - 54

35 - 44

25 - 34

18 - 24

2. Target Specific Audience

The Right Way

2. Manage Expectations

Assist

Assist

View Through Conversions

SHOES

Cool shoesOrganic Search

Facebook

Banner AD

SHOES

Conversion

Conversion Journey

Top Conversion Path Report

Who Gets the Credit?

Organic Search

PPC AdDisplay Ad

Conversion

Facebook Ad

Direct Search

PPC Ad

Facebook Ad

Direct Search

Display Ad

PPC Ad

Direct Search

Who Gets the Credit?

All Industries

Retail

EDU

3. Control the Creepy

The Right Way

Puppy Chow, Anyone?

Carpet bomb

WHEN BUDGETS DON’T MATTER. OR SALES. OR CUSTOMER SATSIFACTION.

The Right Way: Examples

Cap Member Duration

Cap Frequency

5-7

The Appropriate Message

Cool Shoes

I could really use those

shoes for that wedding

I should shop around

first

Aww shucks – I want em. I’m buying

them

What’s Possible Beyond Google

• Opportunity to remarket to people further down the funnel

• Sophisticated remarketing• Incentivizing people down the conversion path

Facebook Exchange

Facebook Exchange

Questions?

The Right Way to Remarket