Post on 12-Sep-2020
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Adam Lang | Senior Product Marketing Manager – SAP Concur
Mike Dailey | Sales Executive – SAP Concur
Wendy Sward | Strategic Solutions Expert – SAP Concur
Solution SeriesUnlock the Value of Strategic Spend Management
Adam LangSenior Product Marketing Manager - SAP Concur
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Just for a moment
• Airlines
• Meals
• Rental cars
• Conferences
• Marketing collateral
• Team events
• Coffee
• Office supplies
• Market research
• Hotels
• Sponsorships
• IT equipment
• Education &
development
• Client dinners
• Mileage
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Taking it one step further
• Checks
• Cash
• Ghost cards
• Virtual cards
• P-cards
• Corporate cards
• Personal cards
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The complexity of managing
spend
Managing employee initiated
spend is time-consuming and
complicated; it’s hard to be
anything but reactive.
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Disconnected Systems
• Lack of accurate and timely
data
• Challenging to stay on top
of payment due dates,
which leads to late fees
• Limited Insights to maximize
working capital
Mike DaileySales Executive - SAP Concur
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Managing spend is a distraction, not a differentiator.
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There’s a Lot of Spend to Manage!
Direct
PO
Indirect
PO
Indirect
non-PO
P-card Expense
reports
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Automation and Efficiency Alone
Are Not the Answer
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41%
40%
28%
26%
24%
What does AP Prioritize?
Reducing processing costs
Increase invoice /payment data visibility
Improve reporting & analytics
Better collaboration w suppliers
Better collaboration w procurement
“What are the most important factors driving AP in the functions it can deliver on for its organization?”
Source: Ardent Partners, August, 2016.
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&
Real World Example
Office supplies
$200,000 $150,000
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&
Another Real World Example…
Conference expensesConference Expenses
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And another…
Conference expensesTechnology Equipment
&
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Qtr Ofc Supplies1Q17
$52,6202Q17
$47,2783Q17
$35,5854Q17
$38,062
Trade/Convention
$131,808
$23,388
$37,311
$62,420
Ofc Eq/Hdwr
$39,677
$53,340
$61,465
$66,075
12-mo Expense Report, by Category
You ARE Missing Out…
$639,019
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So what’s the answer?
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SAP Concur: Captures/Manages All Company Spend
Expense
TravelInvoice
10M+Invoices
processed
yearly
2,600+Invoice
clients
7.6MMobile
users
6,900Global
employees
3.7Avg cycle
days
120K+Avoided dupe
payments
3Global
Capture
Centers
>$85BSpend
processed
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Deliverin-depth insight.
Integrate data from any source.
Create a mobile experience.
Create an efficient AP engine.
The Concur Approach
20
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Concur Invoice Business Value
505%
5-month
$15,418
34%
51%
45%
11%
Five year ROI
Payback period
Average annual savings per 1,000 invoices
Time on invoice mngt tasks
Average vendor pay acceleration
# of questions to AP from vendors
LOB staff productivity from mobile
“The Business Value of Concur Invoice” report, IDC, Inc., February, 2017
Wendy SwardStrategic Solutions Expert- SAP Concur
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Agenda
Removing the touch points of Invoice ProcessingAP
Analytics of your Organizations Spend & OpportunitiesPurchasing
Identify & Reduce your Invoice Cycle TimesFinance
New Payment & Cash Optimization StrategyController
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Traditional Paper process & AP Processor Role
30-40% of the processor day can be spent resolving PO Issues
Paper AP Process:
1. Receive Paper Invoices from the mailroom
2. Sort Invoices – PO vs Non PO Invoices
3. Data entry Invoice for payment• If PO Is received and OK to Pay – submit for payment
• If PO Is NOT received or has PO Exceptions
– make a pile of Invoices & email Buyers or Receiving Dept
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AP PROCESSOR INVOICE TASKS
Managing Receipt Issues: • Wait a couple days. Re-enter Invoices & see if received.
• May need to enter an Invoice w/PO 2-3 times before it is OK to Pay.
Action: 1. Email the DC – alerting of PO Receiving Issues
2. Wait a couple days and re-enter Invoices to see if received
3. Alert Buyer or Requisitioner if Goods are still not received
• Continue to hold Invoice and check back
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Get out of the Weeds of PO & Non-PO Invoice handling
PO Matching Rules Based on:
• Quantities and Unit Prices
• Line and Header Totals
• Amounts (net/gross)
• One-to-One and/or Life-to-Date
Receive the Invoice
• Read the Invoice via OCR & Verify
• Create a Payment Request
• Automatically Match to the PO
Smart Technology – No Learning
Auto
Submit
Submission:
• Allow or Prevent Submission
• Icons and custom messages
• Auto Submit
= Reduce touch points
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Get out of the Weeds of Invoice PO matching
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Optimizing the Data Analytics of your Organizations Spend
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Reporting on your Organizations Spend by Role
Reporting/
AnalystVendorManager
ApproverAP
ProcessorPurchasing Receiving
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Burst a report to Receiving Department
Auto
Submit= Reduce touch points
Once Received
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Procurement Dashboard Analytics
Example: Invoice PO Exception - Purchasing Workflow Cycle Times
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Actionable Analytics for Receiving & Purchasing Teams
Aging of your Open PO’s & what’s matched to an Invoice
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AP Processor
Cash Optimization: identifying Invoices that are at risk of missing a discount
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Leverage the strength of a Concur Expense & Invoice Platform
Stronger Analytics of your Organization Spend
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What’s New: Invoice Payment Strategies
• What is Invoice Pay
• Concur Invoice Pay is now integrated with Virtual Card Payment Providers
Concur Pay Provider
Credit cards(virtual)
Concur Invoice Pay One Time Use Card Authorization
Vendor
Credit Card Posting is sent back to Concur
One-Time Use Card – Concur Pay Provider
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What’s New in Invoice Payment Strategies you should know
Here are a few of the Concur Pay Provider Virtual Card Program Features:
• One Time use Credit Card
• Card Data is sent securely to Vendor
• Credit Card is authorized for specific amount and expiration date
• Virtual Card Reconciliation back to Concur Invoice
• The ability to gain Credit Card Rebate dollars
• The ability to optimize your cash flow
• Alerts can be triggered, if a Vendor has not processed the Virtual Card Payment
Questions?