The Gory Details Of Datajournalism: what went wrong and who was responsible by Henk van Ess

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Data driven stories are made by people. By designers. By reporters. By coders. Or even better, by all of them together in a team. Henk van Ess did al lot of data journalism projects with people he never met in person, through Skype and Go To Meeting. He also worked together in small teams in company. What is better? To do it in-house or outsource it? And what kind of person do you need? A fine researcher? A smooth talker? A good number cruncher? A great story teller? A brilliant designer/ GUI specialist? Fantastic communicator? All? In this deadly honest presentation Henk van Ess gives you all the gory details about what will happen if things go wrong. Who was responsible and why? What can we learn?

Transcript of The Gory Details Of Datajournalism: what went wrong and who was responsible by Henk van Ess

Data Reality CheckHenk van Ess henk@vaness.nl

chairman WWW.VVOJ.NL

Sunday, March 25, 12

Andrew Lehren, NYT

Age of Data by Geoff McGhee Paul Bradshaw

Digital Diggers ProjectData Driven Stories Book

http://www.vvoj.nl

This year: a new book & site about data journalism

Sunday, March 25, 12

Sunday, March 25, 12

Let’s cut the crap

Sunday, March 25, 12

Let’s cut the crap

Who was in charge and what went wrong?

Sunday, March 25, 12

Sunday, March 25, 12

Who was in charge and what went wrong?

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Showing what is possible, not what is sensible

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Showing what is possible, not what is sensible

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Assembly line syndrom: no place for new workflows

Sunday, March 25, 12

Do you use tools like:

Sunday, March 25, 12

Do you use tools like:before

Sunday, March 25, 12

Do you use tools like:

List of dangerous chemical companies

before

Sunday, March 25, 12

Do you use tools like:

List of dangerous chemical companies

before

Sunday, March 25, 12

Do you use tools like:

List of dangerous chemical companies

before

after

Sunday, March 25, 12

Do you use tools like:

Adobe Captivate

List of dangerous chemical companies

before

after

Sunday, March 25, 12

Do you use tools like:

Adobe Captivate

List of dangerous chemical companies

before

after

Sunday, March 25, 12

There are many new dedicated tools

Sunday, March 25, 12

There are many new dedicated tools

Timeline the bad way

Sunday, March 25, 12

There are many new dedicated tools

Timeline the bad way Timeline with Timeline 3D

Sunday, March 25, 12

There are many new dedicated tools

Timeline the bad way Timeline with Timeline 3D

Sunday, March 25, 12

There are many new dedicated tools

Timeline the bad way Timeline with Timeline 3D

This was done in 30 minutes

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Mind boggling presentations.. leaving your mind boggled

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Sunday, March 25, 12

The CoderThe ReporterThe Designer

Who was in charge and what went wrong?

Showing problems, not explaining them

Sunday, March 25, 12

when no one is in charge (anymore)

Sunday, March 25, 12

when no one is in charge (anymore)

empty pages

Sunday, March 25, 12

when no one is in charge (anymore)

empty pages

Sunday, March 25, 12

when no one is in charge (anymore)

broken databases empty pages

Sunday, March 25, 12

when no one is in charge (anymore)

broken databases empty pages

Sunday, March 25, 12

Sunday, March 25, 12

Datajournalism is

Sunday, March 25, 12

Finding information

Datajournalism is

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Finding information

Processing information

Datajournalism is

Sunday, March 25, 12

Finding information

Processing information

Presenting information

Datajournalism is

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Put like that, it seems the job description for any reporter

Finding information

Processing information

Presenting information

Datajournalism is

Sunday, March 25, 12

Sunday, March 25, 12

To be more specific, you need:

Sunday, March 25, 12

To be more specific, you need:

A fine researcher

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talker

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talkerA good number cruncher

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talkerA good number cruncherA great story teller

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talkerA good number cruncherA great story tellerA brilliant designer/ GUI specialist

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talkerA good number cruncherA great story tellerA brilliant designer/ GUI specialistFantastic communicator

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talkerA good number cruncherA great story tellerA brilliant designer/ GUI specialistFantastic communicator

“overlapping set of competencies drawn from disparate fields” http://bit.ly/nLlbYn

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talkerA good number cruncherA great story tellerA brilliant designer/ GUI specialistFantastic communicator

You offer:“overlapping set of competencies drawn from disparate fields” http://bit.ly/nLlbYn

Sunday, March 25, 12

To be more specific, you need:

A fine researcherA smooth talkerA good number cruncherA great story tellerA brilliant designer/ GUI specialistFantastic communicator

You offer:“overlapping set of competencies drawn from disparate fields” http://bit.ly/nLlbYn

Sunday, March 25, 12

Sunday, March 25, 12

Sunday, March 25, 12

Sunday, March 25, 12

Sunday, March 25, 12

Your problem

Data journalism is a “baggy monster of a field”5 tips for getting started in data journalism

http://www.poynter.org/how-tos/digital-strategies/147734/5-tips-for-getting-started-in-data-journalism/

Sunday, March 25, 12

We can learn from Nokia, for once :

Go for teamwork!

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The gory details

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The problem

Sunday, March 25, 12

The problem

Reporters bored with Wikileaks

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WHY?

Most explosive documents were already published

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WHY?

Finding new leads in new documents was hard

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Colleagues told me: ‘It isn’t worth our time’

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Me, being shocked

Sunday, March 25, 12

I said:

Me, being shocked

Sunday, March 25, 12

I said:

If you don’t check this, who does?????Me, being shocked

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How we started:

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No inhouse coders

How we started:

Sunday, March 25, 12

No inhouse codersNo designers

How we started:

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No inhouse codersNo designersNo funding

How we started:

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No inhouse codersNo designersNo fundingNo technical infrastructure

How we started:

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How it ended:

http://cablesearch.org/?page_id=46

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So what happened here?

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Text

www.cablesearch.org

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How it started

http://screencast.com/t/1scMTaBgZytF

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Sunday, March 25, 12

Why did this succeed?

Sunday, March 25, 12

It solved a problem

Why did this succeed?

Sunday, March 25, 12

It solved a problem

Why did this succeed?

Sunday, March 25, 12

It solved a problem

Why did this succeed?

For news beats

Sunday, March 25, 12

It solved a problem

Why did this succeed?

For news beats

Sunday, March 25, 12

It solved a problem

Why did this succeed?

For news beats

Sunday, March 25, 12

It solved a problem

Why did this succeed?

For news beats

By tags, for specialist & background stories

Sunday, March 25, 12

It solved a problem

Why did this succeed?

For news beats

By tags, for specialist & background stories

Sunday, March 25, 12

It solved a problemSharing with public gave us great new ideas

Why did this succeed?

Sunday, March 25, 12

It solved a problemSharing with public gave us great new ideas

Why did this succeed?

Sunday, March 25, 12

It solved a real problemCrowdsource!The Business plan paid for infrastructure

Why did this succeed?

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Even more gory details

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Sunday, March 25, 12

Volkskrant:

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Volkskrant:

• Newspaper demanded tons of data about the state of elderly homes in The Netherlands

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The response

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The response

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Volkskrant

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Volkskrant• Pushed over and over again to get the

data

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The response

Sunday, March 25, 12

Volkskrant• Invoked the freedom of information act

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The response

Sunday, March 25, 12

Volkskrant• They kept pushing

39

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Sunday, March 25, 12

After one year

Sunday, March 25, 12

After one year Finally. Succes!

Sunday, March 25, 12

After one year Finally. Succes!

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A cd full of data

Sunday, March 25, 12

A cd full of data

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A cd full of data

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• 270.000 questions• 320.000 answers• Devided in 9 categories • More then 12 subcategories

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Overwhelmed by data:• 270.000 questions• 320.000 answers• Devided in 9 categories • More then 12 subcategories

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Sunday, March 25, 12

Minor detail: all 4500 forms are PDF

Sunday, March 25, 12

Minor detail: all 4500 forms are PDF

Sunday, March 25, 12

Minor detail: all 4500 forms are PDF

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Sunday, March 25, 12

Sunday, March 25, 12

Sunday, March 25, 12

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So what now?

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So what now?

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It’s 2012. Don’t despair

Sunday, March 25, 12

It’s 2012. Don’t despair

Sunday, March 25, 12

It’s 2012. Don’t despair

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Anatomy of a projectI posted the pitch for the project:

“Need coder for converting 4500 PDF’s”

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One minute later

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The Whole World Is Bidding

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And Bidding

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And Bidding

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The result was:

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The result was:• Over 60 programmers wanted to convert the

data into Excel and Web (MySql) for a price of $100 -$3000

• Choose the ones that are in the top 300 (out of 200.000 coders) to avoid surprises

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Topcoder for $500

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Out of 9 projects

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Out of 9 projects

• 8 were a success• 1 was a miserable failure • Total number of publications: 7, 1 pending

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Don’t forget

Always 2x coders for the same jobPerfect Pitch is ParamountDataminded reporter should do the pitch

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Project lessonsHire coders, don’t become oneDo get the concepts behind data mining so you can instruct the coder Outsource smaller projects can be done

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Back to the Volkskrant

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The first job was done in 5 days

Sunday, March 25, 12

The first job was done in 5 days• PDF converted to normal text

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Other steps:

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Other steps:

• Text converted to Excel• Excel converted to MySql• Search engine for reporters enabled

them to ‘Google’ data of the homes - later used as public search

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FINALLY SOME ANSWERS

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• How many homes have financial troubles?• How many aggressive people caused

trouble?• How many actions of non-medical

employees were not backed up by a doctor?

• Which elderly home is the best/worst?

FINALLY SOME ANSWERS

Sunday, March 25, 12

Unexpected questions:

• Why are homes with a high mortality rate?• Why are homes with a sickness absence

of 15-20% ?

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Results

• Two lead news stories on the front page• A special section about the best/worst

homes• ‘Top 300’ on the web for consumers:

where do I put daddy away• A lot of goodwill

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The lessons:

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The lessons:

• 1.Datamining is the start of the project, not the end

• 2 Reporters write the story• 3 Public comments on story - new stories

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School dataThe 2x 500 euro Solution

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What ifYou want to report on a regular basis on the same

subject?

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Spidering or custom programming ?

Roughly 7500 records in two spreadsheets

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How it was done

Brin codes identify school

http://functiemix.minocw.nl/resultaten.aspx?criteria=1&type=1&brin=00AH

Sunday, March 25, 12

How it was done: securing school codes

List of BRIN codes

ScreenScraper

BuildURL

Req.Page

GetPage

Build Report

Sunday, March 25, 12

How it was done: Building URL (from list)

List of BRIN codes

ScreenScraper

BuildURL

Req.Page

GetPage

Build Report

Sunday, March 25, 12

How it was done: Request web page

List of BRIN codes

ScreenScraper

BuildURL

Req.Page

GetPage

Build Report

Sunday, March 25, 12

How it was done: Get & parse web page

List of BRIN codes

ScreenScraper

BuildURL

Req.Page

GetPage

Build Report

Sunday, March 25, 12

How it was done: Build report

List of BRIN codes

ScreenScraper

BuildURL

Req.Page

GetPage

Build Report

Sunday, March 25, 12

How it was done: REPEAT until done

List of BRIN codes

ScreenScraper

BuildURL

Req.Page

GetPage

Build Report

Sunday, March 25, 12

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Things to consider

Sunday, March 25, 12

Things to consider• Creates competitive advantage

Sunday, March 25, 12

Things to consider• Creates competitive advantage• - Saves time

Sunday, March 25, 12

Things to consider• Creates competitive advantage• - Saves time• - More accurate

Sunday, March 25, 12

Things to consider• Creates competitive advantage• - Saves time• - More accurate• - Not tedious, no insult to intelligence

Sunday, March 25, 12

Things to consider• Creates competitive advantage• - Saves time• - More accurate• - Not tedious, no insult to intelligence• Legal ramifications

Sunday, March 25, 12

Things to consider• Creates competitive advantage• - Saves time• - More accurate• - Not tedious, no insult to intelligence• Legal ramifications

– Always be respectful of your source

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Things to consider• Creates competitive advantage• - Saves time• - More accurate• - Not tedious, no insult to intelligence• Legal ramifications

– Always be respectful of your source – You can’t copyright facts

Sunday, March 25, 12

Things to consider• Creates competitive advantage• - Saves time• - More accurate• - Not tedious, no insult to intelligence• Legal ramifications

– Always be respectful of your source – You can’t copyright facts– You can copyright how facts are presented

Sunday, March 25, 12

Things to consider• Creates competitive advantage• - Saves time• - More accurate• - Not tedious, no insult to intelligence• Legal ramifications

– Always be respectful of your source – You can’t copyright facts– You can copyright how facts are presented– Don’t make yourself conspicuous

Sunday, March 25, 12

LessonsBuild once, use often

Generic & important: zip code / geodata / feedback

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The 300 euro project

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11/20/08  12:51  Henk  van  Ess

digital digging: converting data

Source: Funda

Technique: ‘datascraping’

Makelaars manipuleren woningaanbod ROTTERDAM, 3 JAN. NVM-makelaars en huizenverkopers manipuleren met te koop staande huizen, door ze een paar dagen van de markt te halen en daarna als nieuw aan te prijzen. De afgelopen drie maanden is dat over heel Nederland verspreid meer dan 2.700 keer gebeurd

Sunday, March 25, 12

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• Script was written to download the data of more then 300.000 houses during three

months

• The results were put in an Excel file.

• Reporters browsed manually for anomalies

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Results

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Results• Two frontpage stories• 1 Appendix• Higher circulation

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Nice, but..

Can’t you do it cheaper?

Sunday, March 25, 12

The 0 euro-projects

Sunday, March 25, 12

european databases

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Creative thinking

Sunday, March 25, 12

Creative thinking

• What databases are there online in Europe?

• Hmm, there is a register of all people who attended meetings, a presence register.

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11/20/08  12:51  Henk  van  Ess

So what??• What can you do with such a register?• Study which members are there and which not• Study which countries are more absent than others• How big is the effect if certain members of countries

aren’t voting at all?• In reality some countries have more influence then

you would expect from the actual number of seats

Sunday, March 25, 12

11/20/08  12:51  Henk  van  Ess

CAR: do try this at home! The Netherlands has

more power

Source: EU: database, available in 20

languages

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Elaborate work..

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Healthcare regulators

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Sunday, March 25, 12

11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Tuchtcollege voor de Gezondheidszorg

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Verdicts against doctors• Uitspraken van het CTG• <http://www.tuchtcollege-gezondheidszorg.nl/recent_files/recent.htm>De meest

recente uitspraken<http://www.tuchtcollege-gezondheidszorg.nl/recent_files/recent.htm>

• <http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/huisarts.htm>Uitspraken over huisartsen en basisartsen<http://www.tuchtcollege-

gezondheidszorg.nl/huisarts_files/huisarts.htm>• <http://www.tuchtcollege-gezondheidszorg.nl/specialisten_files/

SPECIALISTEN.HTM>Uitspraken over medische specialisten<http://www.tuchtcollege-gezondheidszorg.nl/specialisten_files/SPECIALISTEN.HTM>

• Uitspraken over psychiaters<http://www.tuchtcollege-gezondheidszorg.nl/psychiater.htm>

• <http://www.tuchtcollege-gezondheidszorg.nl/tandarts_files/Tandartsen.htm>Uitspraken over tandartsen<http://www.tuchtcollege-

gezondheidszorg.nl/tandarts_files/Tandartsen.htm>• <http://www.tuchtcollege-gezondheidszorg.nl/verpleegkundigen.htm>Uitspraken

over verpleegkundigen<http://www.tuchtcollege-gezondheidszorg.nl/verpleegkundigen.htm>

• <http://www.tuchtcollege-gezondheidszorg.nl/verloskundigen.htm>Uitspraken over verloskundigen<http://www.tuchtcollege-gezondheidszorg.nl/verloskundigen.htm>

• <http://www.tuchtcollege-gezondheidszorg.nl/apotheker.htm>Uitspraken over apothekers<http://www.tuchtcollege-gezondheidszorg.nl/apotheker.htm>

Sunday, March 25, 12

11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Total chaos•

2005.009 en 046<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.009%2520en%2520046.htm>2005.012<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.012.htm>2005.013<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.013.htm>2005.014<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.014.htm>2005.015<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.015.htm>2005.016<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.016.htm>2005.017<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.017.htm>2005.018<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.018.htm>2005.019<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.019.htm>2005.020<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.020.htm>2005.032<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.032.htm>2005.033<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.033.htm>2005.034<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.034.htm>2005.055<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.055.htm>2005.109<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.109.htm>2005.110<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.110.htm>2005.151<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.151.htm>2005.152<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.152.htm>2005.155<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.155.htm>2005.178<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.178.htm>2005.211<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.211.htm>2005.223<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.223.htm>2005.224<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2005.224.htm> 2004.005<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.005.htm>2004.012<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.012.htm>2004.014<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.014.htm>2004.021<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.021.htm>2004.022<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.022.htm>2004.023<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.023.htm>2004.024<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.024.htm>2004.025<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.025.htm>2004.026<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.026.htm>2004.027<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/2004.027.htm>2004.028<http://www.tuchtcollege-gezondheidszorg.nl/huisarts_files/

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Step 1: download the site

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Step 2

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Step 2• Download a desktop

search tool

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Step 3

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Step 3 Start typing questions as you do in Google

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11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Sunday, March 25, 12

11/20/08  12:51  Henk  van  Ess11/20/08 12:51 Henk van Ess henk@vaness.nl

Like this:

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DIFFERENCES BETWEEN COURT RULINGS

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DIFFERENCES BETWEEN COURT RULINGS

Coverstory

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