Helen Milner OBEChief Executive, Tinder FoundationCommissioner, Speaker’s Commission on Digital Democracy

@helenmilnerhelen@tinderfoundation.com

The Digital Divide: Civic Tech is leaving 4 billion people behind

4,207,692,038

A world where everyone benefits from digital

Access isn’t enough

Digital literacy isn’t enough

For example“I can upload anattachment in email”

“I use email toapply for jobs”

“I get a job,I have moremoney, I am more confident”

Local + DigitalBlend of face-to-face support +

online tools

5000 local UK partners, 25,000 volunteers

A big club with a shared vision

Optimised for mobile learning

www.learnmyway.comFree

We measure and evaluate everything

we do

How do we measure our impact?• Digital Outcomes: confident and independent

internet users; people are more motivated to be online and understand how they can personally benefit

• Economic Outcomes: able to manage money better & have more money; more employable; more entrepreneurial

• Health & Social Outcomes: healthier; less isolated; more connected to community; more able to participate; better informed; more confident

https://www.youtube.com/watch?v=tABiuQcfxtc

Social challenges, digital solutions: stories on tackling worklessness, managing long term health, community cohesion through language, tackling challenges to homelessness

Measuring impact through stories

Watch 2 min film:

Open up!Report of the Speaker’s Commission on Digital Democracy

Published: 26 Jan 2015

Open up!Report of the Speaker’s Commission on Digital Democracy

Published: 26 Jan 2015

Open up!Report of the Speaker’s Commission on Digital Democracy

Published: 26 Jan 2015

30 million35 millionUK Facebook Users UK 2015 General

Election Turnout

Five headline recommendations1. By 2020, the House of Commons should ensure that everyone

can understand what it does. 2. By 2020, Parliament should be fully interactive and digital. 3. The 2015 newly elected House of Commons should create

immediately a new forum for public participation in the debating function of the House of Commons.

4. By 2020, secure online voting should be an option for all voters. 5. By 2016, all published information and broadcast footage

produced by Parliament should be freely available online in formats suitable for reuse. Hansard should be available as open data by the end of 2015.

Some good news since report» Parliamentary Digital Service set up» E-Petitions new site and clear processes» 100,000 signatures considered for debate in

Parliament» Heatmap - petition signatures ‘near you’» Westminster Hall - “Cyber Chambers”

» Transparency: Open Hansard hansard.digiminster.com

BUT …

Who makes the decisions that affect

you?

Who has the power, and are they willing to

share it?

A digital tool can fix that …..

What’s the problem?

politically active

digitally active

digitally not active

politically not active

?x

politically active

digitally active

digitally not active

politically not active

?x

Better for the already engaged?

For real action

InformedInvolvedIncludedEngaged

Interaction

The reality …» Without systemic change MPs (elected

representatives) will get overwhelmed» Need better digital tools to help them» Need to want to do democracy differently» Need more multi-sector partnerships

This stuff is hard» Democracy must be about more than elections

… real and ongoing engagement» Digital isn’t a silver bullet» Need systems and culture change

It’s about people» Real change happens through co-creation that

involves those in power and those with the least power

» Digital can help the culture change that’s required» do more out in the open » more collaboration» more co-ownership, co-design, co-fund

» Tinder Foundation experience .. not digital alone, face-to-face important too

Local + DigitalBlend of face-to-face + online tools

4,207,692,038

Thank You

helen@tinderfoundation.org@helenmilner on twitterwww.tinderfoundation.orgwww.learnmyway.com