The Art of Coaching Employees

The 4 must-do’s for good coaching

This is Olga.

This is Olga. She’s an obscure Russian Duchess we found on Wikipedia.

This is Olga. She’s an obscure Russian Duchess we found on Wikipedia.

But what’s important is that her name is Olga. And we needed an Olga to help you memorize the 4 must-do’s for good coaching.

Must-do

#1

L

Observe

G

A

When Observing

When Observing

Don’t be quick to judge

Test your theories

When Observing

Don’t be quick to judge

Test your theories

Look at yourself

When Observing

Don’t be quick to judge

Test your theories

When observing

Don’t be quick to judge

Look at yourself

Are you the problem?

Must-do

#2

Listen

Observe

G

A

When Listening

When Listening

Stop talking

Mind your nonverbals

When Listening

Stop talking

Mind your nonverbals

Listen to understand

When Listening

Stop talking

Mind your nonverbals

Listen to understand

When Listening

Stop talkingNot to

Respond

Must-do

#3

Listen

Observe

Give Feedback

A

…

When Giving Feedback

When Giving Feedback

Ask permission

Be timely

When Giving Feedback

Ask permission

Be timely

Focus on behaviors

When Giving Feedback

Ask permission

Be timely

Focus on behaviors

When Giving Feedback

Ask permissionNot the

Individual

Must-do

#4

Listen

Observe

Give Feedback

Ask Questions

?

When Asking Questions

When Asking Questions

Ask one Q at a time

Don’t ask leading Q’s

When Asking Questions

Ask one Q at a time

Don’t ask leading Q’s

Ask open-ended Q’s

When Asking Questions

Ask one Q at a time

Follow these 4 must-do’s and you’ll be coaching effectively in no time.

Thanks for Reading!

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