THEART(andscience)ofHIGH-PERFORMANCECOLLABORATION

MichelleHaner

ArtsEducator–UrbanEngagementCoordinatorFrench-AmericanInterna1onalSchool

-SanFrancisco

JOTDOWNAFEWNOTES….

ONONESIDEOFCARD:-  Aposi1vecollabora1veexperience

-  Adifficultorchallengingone

ONTHEOTHER:-  Astrengthyoubringtocollabora1vework

-  Achallengeorsomethingtodevelop

“COLLABORATION”

Whydowecare?

WORKPLACEOFTHEFUTURE-tech-integrated,flexible…collabora've

COLLABORATIONAmongtopskillsUNESCO

saysourstudentwillneedin21stcenturyworkplaces

COLLABORATIONOneofseven“survivalskills”

idenOfiedbyHarvard’sChangeLeadershipGroupasvitalinthe21st

centuryworkplace

COLLABORATIONAmongfour-C’ssingledby

Partnershipfor21stCenturySkills

COLLABORATIONINIBAPPROACHESTOLEARNING

•  Research•  Thinking•  Social[**Collabora1onSkills]•  Self-Management•  CommunicaOon

COLLABORATIONAMONGTHECOREVALUESofMANYSCHOOLS

•  RESPECT•  INTEGRITY•  INCLUSION•  COLLABORATION•  CURIOSITY

Tohelpourstudents(and

ourselves)bebe^erpreparedforcollabora1on,whatcanwe

learnfromtheworldofmanagerialscience?

MANAGERIALSCIENCEThestudy&analysisoftop-performingteams–adapOve,effecOve&innovaOve.

DEFINITION:TEAMASMALLGROUPofpeoplewithCOMPLEMENTARYSKILLSwho

acceptsharedresponsibility-andholdeachothermutuallyaccountable–astheyworktowardsaSHAREDGOAL.

DEFINITION:ROLE

ROLE:apa_ernedwayofbehavingorinter-relaOngwith

others.

FIVEVOLUNTEERS?

COLLABORATIVEPROJECT

YourteamisworkingonafinalprojectforaUSHistoryclass.

Thegoalisto“bringtolife”keyhistoricaleventsandsharethesewith

youngerstudents.Theformat:ashortplay,performedin

puppettheaterformat.

OBSERVERSWRITEBEHAVIORSYOUOBSERVE(think“verbs”)

WRITEONEBEHAVIORPERPOST-IT(youarecrea1ngali^lestackofpost-its!)

OBSERVERS

PUTPOST-ITSONTHEWALL-UNDERTHEHEADINGWHEREYOU

THINKEACHBELONGS

WhatdifferentACTIVITIESorBEHAVIORSdowesee?

HowcanthesebeGROUPED?

WhattypesofROLESarebeingfulfilled?

ESSENTIALROLES(Honey)• LEADER• DOER• THINKER• CHALLENGER• CARER/SUPPORTER

LEADERSetsobjecOves,ensuresallareinvolvedandcommi_ed

DOERUrgesteamto“getonwithit”,

doespracOcaltasks

THINKERComesupwithideas,evaluates&improvesonothers’ideas

CHALLENGERAskshardquesOons,pressesfor

improvement,plays“Devil’sAdvocate”

SUPPORTEREasestension&maintainsteamharmony

LEADER

Whatac'onsandquali'es?•  Ensuresallteam-membersinvolvedandcommi_ed

•  IdenOfiestalentanddelegatestasks•  SetsobjecOvesand/ordirecOon,purpose•  Keepsmomentum&canhelpovercomeobstacles•  Decisivewhenneeded•  Challenging,dynamic,thrivesonpressure•  Coordinator-Shaper-ResourceInvesOgator

DOERWhatac'onsandquali'es?

•  AcOonoriented•  DoespracOcaltasks•  Runswithteam’sideas•  Urgesteamtogetonwiththejobinhand•  Cantakeaworkablestrategyandcarryitout•  PracOcal,reliable,efficientandposiOve•  Completer/Finisher-Implementer

THINKER

Whatac'onsandquali'es?•  Ideagenerator•  PotenOalproblemsolver•  ConsiderspossibiliOesandopOons•  Evaluatesandimprovesideasfromothers•  OeenhighlycreaOveandfree-thinking•  MakesimparOaljudgmentwhererequired•  Canbesober,strategicanddiscerning•  Evaluator

CHALLENGER

Whatac'onsandquali'es?•  SearchesouterrorsorpotenOalproblems•  Polishes,scruOnizes,andperfectsthework•  Pressesforimprovementandresults•  MayplayDevil’sAdvocate•  MayquesOoneffecOvenessorhoneinonissues•  Hashighstandardsofquality–canbeveryconscienOous

•  Evaluator-Completer/Finisher

CARER/SUPPORTER

Whatac'onsandquali'es?•  Createsteamcohesionandharmony•  Helpseasetensionsandfacilitatesco-operaOon•  PercepOveanddiplomaOc•  Teamplayer•  ListenswellandavertsfricOon•  Subtle,lessobviousrole,butessenOal•  Teamworker

MOMENTTOREFLECT

ThinkingbacktopastcollaboraOons(successfulorchallenging),wereall

rolespresentonthoseteams?

Wereanyabsentorlacking?Lessvalued?“Doubled-up”?

FLEXIBLEROLEPLAYERS(BELBIN)

Rolesarenot“fixedthings”

AgivenROLEcanbeservedbyANYONEinaneffecOveteam.

AneffecOveteamisagroupofpeoplethatcanidenOfythe

rolesneededbytheprojectinagivenmomentandcanbe

dynamic,fluidandadapQve.

Greatteam-playersnoOceWHENcertainfuncOonsneedtobeserved+WHOcanbest

servethem.

AnewTASK

Addi1onalProtocol

Calloutrole/funcOonasyougoalong,beforeyoudosomething

(feelfreetochangeasyougo!)

ex.“Leading”“Doing”“Thinking”“Challenging”“SupporOng”

MOMENTTOREFLECT

•  Howdidthatgo?•  DidyoufeelmoreawareofdifferentacOviOes–androles-atplayincollaboraOon?

•  DidyounoOcekeymomentswhencertainrolesweremoreprominent?

•  Werethererolesthatfelteasierormorechallenging?

Whataboutme?

WHEREDOYOUFITIN?

ThinkingtoyourownassetsandqualiOes,whatrole(s)doyoufeel

closestto?Furthestfrom?

Thinkingtoyourownexperiences,inwhatwayshaveyoufeltmostfulfilledormostchallengedincollaboraOon?

ASSETS….CHALLENGES

LEADERChallenges•  Maybeover-opOmisOc•  MayloseinterestoncetheiniOalenthusiasmhaspassed•  Mightover-delegate,leavingnotenoughworkforthemselves•  CanbeseenasmanipulaOveora_enOon-seekingWaystoGrowandBeMostEffec've•  Don'tover-delegate,stayconnectedtoproject&team•  Recognizestrengthsandchallengesofteam–berealisOc•  Beawareoftheproperleadershipstyleforthegroup,momentand

purpose:DirecOve,Visionary,AffiliaOve,ParOcipaOve,Pacesekng,Coaching(From:PrimalLeadershipDanielGoleman)

DOERChallenges•  SomeOmesjustdoes“forthesakeofdoing”•  Canbeabitinflexible(wantstokeep“going”–notstop/reflect)•  SomeOmesslowtorespondtonewpossibiliOes•  Mightbeslowtorelinquishplansorshiemomentuminfavorof

posiOvechangesWaystoGrowandBeMostEffec've•  ConnectacOonstogoalsofteamandclearobjecOves•  Paceyourself,counterbalancetendencytohaste•  “Makehasteslowly”•  Sharecredit–doersaretheobviousachievers•  Askforhelpwhenneeded

THINKERChallenges•  Maybetoopreoccupiedordeepinthoughttocommunicate

effecOvely•  Canbeabsentminded,forgemulordetached•  SomeOmeslacksthedriveandabilitytoinspireothers•  CouldbeslowtocometodecisionsWaystoGrowandbeMostEffec've•  Bemindfulofover-thinkingorover-talking•  Getoutofhead,shareideas•  Bemindfulofbalancinga_enOontodetailand“bigpicture”•  Atsomepoint,analysismustendandacOonbegin!

CHALLENGERChallenges:•  MaybeprovocaOve,overlycriOcalorinsensiOve–mayhurtfeelings

orrufflefeathers•  CangettooworriedoranxiousaboutdetailsorcompleOon•  SomeOmestoodemandingorperfecOonistWaystoGrowandbeMostEffec've•  Welcomeothers’ideasandencouragedebate•  Buildsupportandallies,withoutcreaOngfacOons•  BeposiOve,evenwhenforecasOngpotenOalproblems•  Strikebalancebetweensoundingwarningsandkillingenergy•  Refine,don'tconfine!

CARER/SUPPORTERChallenges•  CanbeindecisiveincrunchsituaOons•  TendencytoavoidconfrontaOon•  MightbehesitanttomakeanunpopulardecisionWaystoGrowandBeMostEffec've•  RecognizeimportanceofemoOonalglue•  Welcomedisagreementwhenuseful•  AtsameOme,don’tallowdisagreeableapproaches•  Usenaturalskillstomediate,listenandquesOon

NEXTSTEPS….

STANDARDS

•  KNOWLEDGE/UNDERSTANDING-ofdifferentrolesineffecOveteamwork(behaviors,assets,challenges)

•  SKILL/ABILITYTOAPPLY–thisknowledgeanddevelopflexibilitytakingonarangeofroles

•  SKILL/ABILITYTOEVALUATEANDREFLECToneffecOveteamwork,includingone’sowncontribuOons

•  SKILL/ABILITYTOCREATEANDIMPLEMENTAPLANforimprovingteamworkandone’sownskills

TOOLS

•  DemonstraOons&CaseStudies•  Roleplay&observaOon•  ExperimentaOon(especiallywithroleswithin&beyondcomfortzone)

•  ReflecOon:sharedde-briefing,groupevaluaOon&self-assessment

•  Coaching&plansforpersonalgrowth

SCOPE/SEQUENCEBUILDINGcollaboraOonintowiderschoolculture(requiresclarity&agreementonitsvalue,itsdefiniOon&itsbuildingblocks)DEVELOPED:•  AspreparaOonforspecificprojects•  Acrossdisciplinesforstudents•  Acrossdepartmentsforfaculty•  IntoProfessionalDevelopment/ProfessionalLearningCommunity/Coachingwork

QUESTIONS

KEYSOURCES&ACKNOWLEDGEMENTS

-  Coreconcepts–fromPeterHoney’sTeamandTeamworkandMeredithBelbin’sTeamRolesatWork

-  SynthesisofHoney-Belbinroles(includingassets/challenges)&connec1ngthesetocollabora1vetheaterprac1ce&role-play–MichaelBrown,DirecofMFAinEuropeanDevisedPerformancePrac1ce,ColumbiaCollegeChicago

-  Discussionofcollabora1onin21stcenturyeduca1on:UNESCO,ChangeLeadershipGroup,Partnershipfor21stCenturySkills

-  Supportwithfilm&video:Ma^hewPerifano-  MycolleaguesatFrench-AmericanInterna1onalSchool

THANKYOU!

RatethissessionintheNAISEventsMobileApp.

IwelcomeyourquesQons,feedback&otherideasoncollaboraQonat:

michelleh@frenchamericansf.orgmichellealisonhaner@gmail.com

www.michellehaner.com