Raise your sales T h r o u g h c o m m u n i c a t i o n s k i l l s

Ten Tips To

J e s ú s H e r r e r a

This is not a course.

These are just ten reflections that can be useful.

It is all about “They” “If they like you, and they believe you, and they trust you, and they have confidence in you. . . Then they MAY buy from you.”

Jeffrey Gitomer

#1 Do you have a plan?

Before starting an interview with a client, think about the purpose and the way you are going to get it. If you

don’t have a plan, you will get nowhere.

# 2 Open

¡ Creating a comfortable and relaxing atmosphere is a key point.

#3 Structure

A l l in te rv iews w i th success fu l c l ient fo l low a s t ructu re , a l though i t may seem that they are

improv i sed.

# 4 Listen to

Understanding your customer requires more effort from your ears than your mouth. The longer you listen to them,

the better your chances of closing a good deal are.

# 5 Repeat, repeat & repeat

If you want to put one idea in you customers’ mind, you need to repeat it, using your imagination, at least

eight times in every single conversation.

¡ Always use positive phrases to strengthen your arguments.

# 6 Be positive

# 7 Do not beat around the bush

Trying to be clear in your arguments and being resolutive in your exposure. Few things are more valuable than the time.

# 8 High impact

Communication is a set of elements and they are not just words. The strength of your voice, gestures, your eyes. Everything should flow tidily to create a high impact.

Selling is a matter of trust. Getting a customer on your side is much more. You must make a small compromise between each other in every interview.

# 9 Engage them

# 10 Follow up Analyzing what happened to improve at all times, reviewing commitments. This is the end of an interview and the beginning of the next one.

Anyway “The real needs of your customers are always different and rarely they will show up. Communicating is the way we use to dive in their minds to discover them. That is the success of any salesperson.”

JH

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