Post on 24-Dec-2015
Agenda
> Introduction
> Infrastructure – System Agility
>Our Workload – Optimize Communication
>Cloud – What does this mean?
> Integration – How to bring our systems together
>Future – Social aspects, Improved mobile applications
Introduction
> Jeff Forsyth – CIOo Server/Desktop support
o Networking
o Business system support (i.e. financial)
o Application development (client and employee portals)
o Setting the technology direction for MSI
Infrastructure
>High availability
>Distributed data
>Multi-tenant applications (similar to salesforce.com)
>Data center (UPS, Generator, Redundancy)
Our Workload
>We’re mobile lets face ito Constant emailso Always on cell phone
>Immediate response expectation
>Our social life is digital (Facebook)
>The stress of a relocation
>Kids – enough said?
What Technology Do You Use?
>Do you use online banking?
>Do you prefer to call someone or use an electronic means of resolution?
>Do you have time during the day to run errands?
>Are you in touch with the younger generation’s electronic preferences?
>Do you know your companies technology roadmap?
Cloud Technologies
>What does this mean?
>How does it help?
>Does this impact me as a Customer / Consumer?
>The MSI vision of the cloud
Integration
>Secure FTP
>Web services
>On demand reporting
>Other client needs
>Do you have in house developers?
Our Future Technology
>New Portalo Web 2.0
o Personalized settings
o RSS feeds
o Live chat
o SMS
o Push technologies
o Aggregated content