Team Transformation Workshop

Transcript of Team Transformation Workshop

@_AprilJefferson CuriousAgility.blogspot.com

Working Agreements

Big Picture

9:30Review Strategy

Canvas30 MINS

Create Team Canvas60 MINS

Break15 MINS

Style11:15

Review Options30 MINS

Decide15 MINS

Lunch Break30 MINS

Pull Systems

12:30Lean Simulation

60 MINSReview Options

30 MINSBreak

15 MINSDesign Workflow

90 MINSEnd4:00

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http://curiousagility.blogspot.com/2014/05/its-your-fault.html

TRANSFORMATION CANVAS

Agree on

Change

Negotiate the

ChangeValidate Behavior

Verify Performan

ce

Why Transformation Canvas?

Discovery • What’s Really Going On• Most Valuable Change

Transparency • Urgency for Change

Visibility • Changes Being Made

Alignment • Change Agents• Open and Honest Dialogue

Process Pushing Machine

Change Team as a Support Group

Look at Improvement Strategy with Change Options of Change Agents

Big Picture Review

What Change Are We Making?

Why is this Change Important?

How Will We Measure Success?

How Will We Demonstrate Progress?

Who Are Affected By This Change?

What Investments Are Needed?

How Will We Help People Transition?

How Will Change Be Made Visible?

Change Options

The Enabling of Strategic Synergies Between All Affected Parties

Calling Shenanigans!

How Will We Do This?

Powerful Questions

Silent Brainstorm

ing One thought

per sticky

Review as a Group Discuss

and refactor

What words/phrases stuck out for

you?

What was interesting to

you?

What did you find worrisome

about this canvas?

What is supporting this

change?

What is working against this

change?

How can your team contribute to this vision?

What help would you need to

contribute to this vision?

Feedback Driven Change Process

Now What?

Strategy Canvas

Team CanvasFeedback and Iterate• Share with Change

Agents• Explore Similarities

and Differences• Make Changes from

Feedback

Feedback Please score this session on a sticky

5 Awesome to 1 Needs Work If below 5 include what would make it

better Place Sticky on door under “Big Picture”

15 MINUTE BREAK

STYLEHow Will We Do Agile/LEAN?

Scrum Kanban Scrumban

Board/Artifacts

simple boardproduct backlogsprint backlogproduct incrementburndown chart

board mapped on the process board mapped on the process

Ceremoniesdaily Scrumsprint planningsprint reviewsprint retrospective

none requireddaily Scrumother Scrum related ceremonies if needed

Prioritization Part of backlog grooming. Done by PO

Out of the process. There should be a prioritized backlog.

Who feeds the work in progress ("brings new work")

PO Depends on defined roles and necessities

Depends on defined roles and necessities

Iterations yes (sprints) no (continuous flow) not mandatory (continuous flow); could have sprints

Estimations yes (in ideal days or story points) no (similar work size items) (a) no (similar work size items) (a)Teams recommended cross functional cross functional or specialized cross functional or specialized

RolesProduct OwnerScrum MasterTeam

as needed Team + as needed

Teamwork collaborative based on pull approach based on pull approachWIP planned for the duration of the

sprint controlled by workflow state controlled by workflow statechanges to work scope should wait for next sprint added as needed (JIT) added as needed (JIT)Product backlog prioritized list of user stories

(estimated) no (JIT) no (JIT)Impediments addressed immediately addressed immediately (b) addressed immediately (b)

When does it fit?Product developmentSmall value adding increments development possibleRequirements are in good shape

Support/maintenance work (operational level)

Product development (unclear vision)Evolving requirements (no clear roadmap)Need to include support/maintenance (event driven) work in the process

(a) team needs to comment on non-fitting work items in order to ensure readiness(b) "stop the line" approach; teams should swarm to solve the impediment

http://www.ontheagilepath.net/2013/09/scrum-kanban-scrumban-fast-overview-and.html#sthash.zTUaNzB7.dpuf

What works for you?

better Place Sticky on door under “Style”

30 MINUTE LUNCH BREAK

PULL SYSTEMSLearn, See, Create

Game to demonstrate LEAN principles

Lean Simulation

Dot GameComplete features which are defined to be 1 yellow sticky note that has 6 colored stickers in the following pattern

B B

G R

Y G

Choose a Role BA picks 6 post-its and passes them to Technical Analyst TA puts on yellow dots Designer puts on red dot UX DEV puts on green dots DEV puts on blue dots Tester tests putting in defect area if it doesn’t look like

sample Project Manager times

Time it takes for first batch to be completed Warms team when there is one minute left Tells team when time is out (after 5 minutes)

Customer accepts or rejects

Get in Position

Designer

IN Area(materials)

UIDeveloper

TechnicalAnalyst Developer

BusinessAnalyst

TesterOut Area

Round 1

5 MIN Each role should work as fast as they can

Don’t worry if the person next to you is keeping up

Remember you are working in batches

Do 6 at a time then handoff all 6 at the same time

So how many accepted?

What Is Our . . . (WIP)Work In Progress = Stickys

Started (TP) Throughput = Stickys

Done/5 MINS (CT)Cycle Time = WIP/TP MINS

What Did We Learn?

WIP Rises with Bottlenecks

Cycle Time Unstable & Unpredictable

How Could We Improve?Smooth Flow Increase Productivity and Quality Minimize WIP Pull instead of Push

Slow Down to Speed Up

BATCH VS LEANIn

put A

reaBacklo

g

Wor

k Ar

eaEmptyOu

tput

Are

aOccupied

Inpu

t Are

aBacklog

Wor

k Ar

eaEmpty

Outp

ut A

reaEmpt

y

Push PullIf work area empty then take from input area

If work area empty and output area empty then take from input area

Round 2

5 MIN Minimize WIP Finish Before You Start Set Limits

Quality Matters

B B

G R

Y G

What Did We Learn?

Bottlenecks Gone

Cycle Time Improved

How Could We Improve? Smooth Flow

Balancing Number of Dots “In Place” Testing Talking to Customer

Remove Waste & Get Feedback

Round 3

5 MIN Maximize Throughput

What Did We Learn?

Cycle Time Stable & Predictable without Bottlenecks & with

Smooth Flow!

better Place Sticky on door under “Dot Game”

Endless Options

Kanban Boards

What Are The Possibilities?

10 MINS

Review Examples Around Room

Silently Identify Observations 1Thought per Sticky Adhere to Board Avoid Duplicates

What Did We Learn?

2 MINSEACH Quickly

Discuss Observations Together

better Place Sticky on door under “Kanban

Boards”

15 MINUTE BREAK

An inspection and adaption using lean principles

So What’s Our Workflow?

What kinds of work do we want

to visualize? Why?

Pair Up then Put on Your Designer Hat!

Choo

seShar

e

Refa

ctor

Desig

n

Defin

e

Design workflow proposal with a Kanban30 MINS

Each pair gives elevator pitchTeam identifies what they like about it10 MINS

Team picks board for final group refactor5 MINS

Team uses feedback to revise design together20 MINS

Decide on the policies for each part of workflow25 MINS

Design Board

Choo

seShar

e

Refa

ctor

Desig

n

Defin

e

Design workflow proposal with a Kanban20 MINS

Share Board

Choo

seShar

e

Refa

ctor

Desig

n

Defin

e

Each pair gives elevator pitchTeam identifies what they like about it20 MINS

Choose Board

Choo

seShar

e

Refa

ctor

Desig

n

Defin

e

Team picks board for final group refactor5 MINS

Refactor Board

Choo

seShar

e

Refa

ctor

Desig

n

Defin

e

Team uses feedback to revise design together20 MINS

Define Rules

Choo

seShar

e

Refa

ctor

Desig

n

Defin

eDecide on the policies for each part of workflow25 MINS

STARTINSPECTREFACTO

R

better Place Sticky on door under “Workflow

Design”

Sources

Thanks!

Lean Change ManagementJason Little, LeanChange.org

Methodology Comparisonhttp://www.ontheagilepath.net/2013/09/scrum-kanban-scrumban-fast-overview-and.html#sthash.zTUaNzB7.dpuf

Lean Dot Gamehttp://www.netobjectives.com/system/files/DotGame_vas11_0.pdf

Sample Kanban BoardsMattias Skarin, blog.crisp.se/mattiasskarinRandom Boards from Google images that were not copyrighted

Peer ConsultingGerry Kirk, GerryKirk.org

BLOG

CuriousAgility.Blogpost.com

TWITTER @_AprilJefferson

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