Post on 03-Jan-2016
Strong personalitieswill dominate
in a weaksituation
Projective Test - elicits an individual’s response to abstract stimuli
Behavioral Measures - personality assessments that involve observing an individual’s behavior in a controlled situation
Self-Report Questionnaire - assessment involving an individual’s responses to questions
Myers-Briggs Type Indicator (MBTI) - instrument measuring Jung’s theory of individual differences.
Based on Carl Jung’s work• People are fundamentally different• People are fundamentally alike• People have preference combinations for
extraversion/introversion, perception, judgment
Briggs & Myers developed the MBTI to understand individual differences
Preferences Represents
Extraversion Introversion How one re-energizes
Sensing Intuiting How one gathers information
Thinking Feeling How one makes decisions
Judging Perceiving How one orients to the outer world
Big 5, CSET, MBTI Matter in:
• Certain jobs (sales, QA, leadership)• At certain times (e.g., status quo, crisis)• More than performance?
Honesty Theft Absenteeism Turnover Commitment/Satisfaction
“Attitudes”• Persistent tendency to feel and behave in a
particular way towards some object Characteristics of Attitudes
• They tend to persist unless something is done to change them.
• They can fall anywhere along a continuum from very favorable to very unfavorable.
• They are directed toward some object about which a person has feelings and beliefs.
Informational/Cognitive
(i.e. beliefs)
Affective(i.e. emotions)
Attitude Behavior
genetics
socialization
observable
learning
Measurable in the brain with fMRI
Based in history of Job Satisfaction Formal research began in mid-1930’s
• 1932 I/O textbooks had no mention of job satisfaction or organizational commitment
• By 1972 over 3000 articles published specifically exploring worker attitudes
Why interest developed• Methodological breakthroughsSurvey methods
• Statistical techniques
Most Americans like their jobs overall People are relatively satisfied with the
nature of the work itself:• How interesting it is• Having lots of contact with people
People less happy with rewards• Pay• Benefits• Chances for promotion
Influences on Job Satisfaction• Mental challenge in the work itself• Pay• Promotions• Supervision• Work Group• Working Conditions
Outcomes of Job Satisfaction• Satisfaction and Performance• Satisfaction and Turnover• Satisfaction and Absenteeism• Other Effects and Ways to Enhance
Satisfaction
(Continued)
The Meaning of Organizational Commitment• Affective• Continuance• Normative
Questions