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Welcome

Spotlight On The Employee Engagement Profession

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What we’ll cover today Background to the research Results Recommendations Q&A

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The Employee Engagement Gap

of their time on employee engagement

each week.

CIPD Employee Engagement Index for 2015 in the UK is at 39%,

Deloitte’s 2015 Global Human Capital Trends Report states

HR Review reported that the HR elite spend

1% 15%

Up just

Since 2014

‘culture and engagement’ were rated the most

important challenge of 2015.

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We wanted to explore why there is a gap between an increased focus on employee engagement and yet a lack of any real improvement.

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Who did we speak to?

Organisations

with UK HQ

All sectors and industries responded

including public, private and not-for-profit, from finance to healthcare

Have more than 5,000 employees

75 80%

42%

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And the results are in!

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The picture begins to become clear

of organisations need to demonstrate ROI

Have an employee engagement strategy

Do not measure impact

Have a definition of employee engagement

Just 50% 41%

Less than

53% 25%

Only

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Defining employee engagement

16% 37%

25% Who have an employee engagement definition…

Out of the

33% Say their definition is

somewhat misunderstood

14% Said their employee

engagement definition is well understood

say it is misunderstood say they don’t know

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You can’t measure what you don’t know.

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While the Enablers for Engagement* seem to be well adopted…

71% 62% 49% 32%

Line Managers

Employee Voice

Strategic Narrative

Integrity *As defined by Engage4Sucess

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Managers remain a barrier to improving levels of engagement

48% of managers do not

have a good understanding of engagement.

But is this really a surprise given those responsible for engagement may not be

able to define engagement either?

Leadership is a priority for survey respondents in 2016: making the case getting buy-in

encouraging leadership visibility role modeling

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Those who are responsible for managing employee engagement are focused on other priorities

81% 79% 76%

74% 74% Internal

Communications

Annual Survey

Developing Strategy

Training and

Development Leadership

Development

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Which comes first: engagement or communication?

68% of companies said that one of their goals is to improve internal communications through employee engagement.

However, we would argue that this is the wrong way round

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Where does engagement sit?

0

5

10

15

20

25

30

35

40

45

50

HR Employee Engagement

Internal Communications

Other

Who has responsibility for employee engagement?

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The staff survey lives on! Three-quarters of organsations conduct a regular employee

engagement survey.

Of those that do, 80% run an annual survey

19% said they do not believe the survey

process helps to improve employee engagement.

The primary reason given was down to the results disappearing

into a black hole…

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Building Capability

41% 40%

76% say they have been

working within the sector for more than five years

say they have been working within the field between

two and five years

say that they have not received any formal employee

engagement skills training.

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Organisational strengths…what is working well?

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But there are barriers which need to be overcome

Getting buy-in

Lack of resource

Lack of understanding

Line managers

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The budget barrier

No Budget

26% 21%

29%

Less than £10,000

Between £10,000 - £100,000

More than £100,000

24%

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In a nutshell…what have we found? We know engaged employees are critical for business success…

But we don’t really know what we mean by engagement, and we don’t have a strategy and plan

We don’t allocate much budget or time to engagement or invest in improving expertise or resources And we wonder why things aren’t improving

This means we are confused about where employee engagement should sit and what it is we need to do

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Our recommendations We set out to understand why there is a gap between an increased focus on employee engagement and subsequent performance. These are our recommendations to begin to move the dial on employee engagement:

Identify a definition

Invest for success

Start with the end in mind

Develop experts

Unblock the leadership barrier

Understand employee engagement vs internal communications

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Q&A

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Thank you Emma Bridger

emma@peoplelab.co.uk

07595 465515 For more tips from our research follow:

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www.peoplelab.co.uk