South shore meetup agile marketing jan 2012

Post on 08-May-2015

435 views 2 download

description

The South Shore (Boston) Meetup asked me to come share some thoughts about Agile marketing. Here is my deck...

Transcript of South shore meetup agile marketing jan 2012

The benefits of agile marketing

Agile marketing is a high-communication, low documentation, rapid iteration process designed to provide more

frequent, more relevant and highly measurable marketing programs

- IDC, Agile Principles and Practices, 2010

Applying ideas of

Agile development to marketing

The dominant design is emerging for agile marketing

Small “a”: Marketing faster• Real-time• Lean marketing• Forrester’s custom flavor

Big “A”: Applying Agile to marketing• From development• More responsive• More effective

Isn’t Agile Marketing

just marketers using agile?

Why I care about Agile?

A career in small, fast growing companies•Need to be responsive and adaptive•Never liked marketing plans•Short shelf life for marketing plans

Results matter more than anything

so I need a lightweight approach…

How my team does Agile in Marketing…

One Month SPRINTS

Image: Wikipedia

PERSONAS for our core customers

Three monthly THEMES

PRODUCT OWNER is also SCRUM MASTER

SCRUM three times a week – sometimes more…

BACKLOG captured in a shares google spreadsheet

What have you done for me lately?

What did you just finish?What are you doing next?What is the problem?

Worst practices in Agile

• Things we could do better– No use cases– No post it notes– Planning poker – accurate sizing– Burndown charts– Science fair

What is working for us

• Clear objectives/priorities• Adaptive attitude/responsiveness• Low overhead• Team cohesion• Making it happen

“How do I sell

Agile Marketingto my boss?”

Advice*

• If you are not in charge– Start small – a single project– Things that look like development– Areas with rapid change– Something with strongly measurable ROI– Talk with a developer who knows agile

Shameless Plug

• Find us– iTunes– Agilemarketingblog.com

• Listen• Tweet• Question• Insult• Spread the word

Connect with me…Frank Days@tangyslicefmdays@tangyslice.comwww.agilemarketingblog.comAgile Marketing Group on Facebook

What questions

do you

have? ?

Nine Flaws in the ways marketers work today that make

Agile a challenge…

Flaw #1Marketers think they know a lot… when they really don’t …

Flaw #2 Old school overhead slows

things down

Flaw #3 Marketing is a hero based profession…

Flaw #4: Your agencies are probably waterfall…

• Statements of work• Creative briefs• Risk reward balance

Flaw #5 Disconnect between planning and doing in new social channels

Flaw #6: Marketers are storytellers

Flaw #7: Planning is cultural

“We do it this way…”“We need to build consensus…”“The CMO wants to see a plan…”

Flaw #8: Marketers like to talk…

Question: Are you looking too far back or too far into the future?

Flaw #9:We still have budgeting cycles

• Quarterly reporting• Annual budgets• Semi annual updates