Social Network Strategy: User Generated Photos in Campaigns

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Rachel Weidinger@commonknow ^RW415.495.1784rweidinger@commonknow.comwww.commonknow.com

March 2009

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Social Network Strategy:User Generated Photos in Campaigns

March 2009

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External Networks

Organization

Website

FaceBook

YouTube

Campaign

Corp

Partners

Coalition

Partners

Blogosphere

Internal Networks

Social Ecosystem

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Acquisition PathExternal NetworksOrganization Website

Organization

FaceBook

Org’s SocialNetwork

Online FundraisingEmail Marketing/Direct Mail Solicitations

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Sierra Club on Facebook

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Sierra Club on Facebook

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Sierra Club on Facebook

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Sierra Club Website

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Sierra Club Petition

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Sierra Club Petition

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Acquisition PathExternal NetworksOrganization Website

Organization

FaceBook

Org’s SocialNetwork

Online FundraisingEmail Marketing/Direct Mail Solicitations

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Case Study: Friends for Peace Campaign

www.friendsforpeace.org

April 11, 2023

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Friends for Peace Campaign• Objectives

– List building, donor cultivation & activation– Be positive, not negative – Connect supporters to one another and to AFSC

• Channels– Online: Email, search engine ads, banner ads – Offline: Print ads, direct mail

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Friends for Peace Campaign• Direct Mail

– Friends for Peace Sign: Folded over as envelope– Letter: Your support for peace and the work of AFSC

• Results“Most successful package in years”

– Jan 07: 100K pieces -May 07: 200K• Response Rate: 1.6% ● Response Rate:1.5%

– Mar 07: 200K pieces• Response Rate: 1.3%

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Friends for Peace Campaign

• Print Magazine– Winter edition included a pull-out of

the “Friend for Peace” sign

– Featured pictures & testimonials uploaded to the site

– Included a link to the web site

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Friends for Peace Campaign• Website

– Rotating photo display (Flickr mashup)– Upload your photo– Photo Browser– Map of Supporters (Google Maps mashup)– Blog– Print your own sign– Donate Now– Send an eCard

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Friends for Peace Campaign

FlickrWidget

Upload Your Photo

Photo Browser

Blog

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Friends for Peace Campaign

Map of Supporters

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Friends for Peace Campaign

• Results– ~1,000 photos uploaded

– 70% email opt-in rate

– Earned media & other promotion• Quaker Meeting Newsletters (free ads & articles)• Radio story• Blog mentions• Chronicle of Philanthropy – photo spread & quotes

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Friends for Peace Campaign

• Volunteer Center– Recruited and provided software interface for

volunteers to moderate the blog and photo submissions

– Photo submissions and testimonials used in various publications – appeals, print ads, web site, etc.

April 11, 2023

Tuesday, April 11, 2023

Common Knowledge

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www.naualumni.com

Tuesday, April 11, 2023

Common Knowledge

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@Work @Play Campaign• Objectives

– Email acquisition & list Building– Increase sign-ups & use of Alumni Directory– Cultivate donors

• Channels– Online

• Website• Email Newsletter & Direct Email

– Offline• Quarterly Magazine Print Ad

Tuesday, April 11, 2023

Common Knowledge

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@Work @Play Campaign• Background

– Alumni association promoting the dual lives of their alumni: working and playing

– Implicitly referring to their college education and college social experience carrying over into later life

“We wanted to highlight the everyday and the most successful among our alums to demonstrate the diversity of our base.”

-Krista Perkins, Assoc Director Alumni Association

Tuesday, April 11, 2023

Common Knowledge

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@Work @Play Campaign• Campaign Tactics

– Contest• Upload your @work @play photos• Best photos were awarded a prize & featured in

a special edition of the email & print newsletters

• Future: Considering producing a “self-published” book of photo submissions

– Promotion• Print Newsletter: 90,000 recipients• Email List: 3-email series + prime promotion in

email newsletter

Tuesday, April 11, 2023

Common Knowledge

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@Work @Play Campaign

Tuesday, April 11, 2023

Common Knowledge

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@Work @Play Campaign

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Common Knowledge

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@Work @Play Campaign• Campaign Results

– ~100 photo sets (@work & @play) uploaded

– 600 new email subscribers acquired– Online directory “new registrations”

increased 20%– Special edition of the Email Newsletter

open rates were 2x higher than 12-month average

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Case Study

International Fund For Animal Welfare

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IFAW Seal Campaign Site

Total Impressions: 33,574,147

Total Clicks: 29,360

CTR: .09%

Community Mbrs 98,000+

Total $$: $130K +30%

(YoY)

IFAW Seal Campaign

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IFAW Seal Campaign

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IFAW Seal Campaign

Join the Campaign

1: Personal Info

2: Personal Message

3: Avatar or photo

4: Audio Message

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IFAW Seal Campaign

Take Action Make a Donation

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Community1

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1: Video Podcast

2: Recent Blog Posts

3: Recent Comments

4: Blogroll

5: MySpace Friends

6: Tagging

IFAW Seal Campaign

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IFAW Seal Campaign

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IFAW Seal Campaign Campaign Marketing (Online)

– CampusPlus (college students)– CanWest Media Sales– Grist– GroovyGreen– National Geographic– Treehugger– Tribal Fusion, Inc.– Undertone Networks– USA Today (targeted)– Yahoo! (targeted: Pets/Animals)

– ENN (Online Enviro Community)– Assorted Blog Ads– Online College Newspapers– Local Newspaper -Ottawa

Citizen– Assorted Blog Ads

Animals Women Progressive Political Others

– Online College Newspapers

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IFAW Seal Campaign• Email Campaign

– Target email house list of 500K+– Email Series over 6 months

• January – Frame the issue• February – Introduce the campaign site• March – Advocacy• April – Giving• May – Wrap-up• June – Summary of Results

– Strong imagery (repurposed from site & real-time)– Strong & specific calls-to-action

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IFAW Seal Campaign

Best Practices Summary– Multiple Ways to Initiate Relationship– Integrated Ladder of Engagement– Peer-to-Peer Communication– User Generated Content (Multi-Media)– Network of Micro Communities– Active Solicitation

Rachel Weidinger@commonknow ^RW415.495.1784rweidinger@commonknow.comwww.commonknow.com

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Thank you.