Social Media (for the real world)

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A very broad overview of the three biggest names in social media today -- Facebook, LinkedIn and Twitter -- and how to use them for small business. Based on a half hour talk given to the North Hennepin Area Chamber of Commerce in Minnesota on March 12, 2009

Transcript of Social Media (for the real world)

Social Media(for the real world)

Dave MeyerPresident, BizzyWeb LLC

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved2

Are social networks a fad?

http://www.phdcomics.com/comics/archive/phd062307s.gif

• March 9, 2009 Nielsen ratings: – Social networks & Blogs now surpass email in popularity– Fastest growing segment: 35-49 year olds

(+11.3 million in 2008)

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved3

4 reasons to use social media

• Your competition is doing it– From Comcast to Coffee shops– Know your customers better than they do

• Your customers are using it– Be where they spend their time– Listen to what they say

• Your critics are doing it– Respond quickly and appropriately– Be transparent and honest

• Your vendors and partners are using it– Personalized customer service (@comcastcares)

• Boost Search Engine results– More buzz=more links, more links=higher rank

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved4

First, some best practices

• Get signed up!– 5 minutes, tops

• Fill out your profile– Be thorough, but keep it “business casual”

• Treat it like “real world” networking– Listen first– Add value– Don’t just “sell sell sell”

• Make some friends– Use the tools provided– Check out handy resources

• Have fun!

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved5

LinkedIn

Sign up!

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved6

LinkedIn

• 36 million users• Free to join• Premium version

(more tools)• “Facebook for

job hunters”• ProTip: participate

in groups to addvalue

• Great spot to findtalent

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved7

Facebook

• Sign up!

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved8

Facebook

• 175 millionactive users

• Free to join• ProTips:

– Use groups– Create a

company page– Publicize events,

promotions, etc.– Have a plan!

• Trends younger– Older users are

catching up fast

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved9

Twitter

• Sign up!

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved10

Twitter

• 8 million users(33% per month)

• 1 billion tweets • 140 char. or less• ProTips:

– search.twitter.com– Follow early

and often– Use tools like

TweetDeck, Twellow and Mr Tweet

• Contribute tothe conversation

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved11

Keep it professional!

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© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved12

Thank you

Email: dave.meyer@bizzyweb.com

Phone: 763-432-0043

Web: bizzyweb.com

Or, let’s get social:

twitter: http://twitter.com/dave1meyer

http://www.facebook.com/home.php#/profile.php?id=664204106

http://www.linkedin.com/in/dave1meyer

© 2009 BizzyWeb LLC | Generate buzz without getting stung | All rights reserved13

Slide credits

• http://www.slideshare.net/dtunkelang/what-you-need-to-know-about-social-media-presentation

• http://www.slideshare.net/tactica_inc/the-conversation-an-introduction-to-social-media-presentation

• Others at http://www.bizzyweb.com/2009/03/12/notes-and-details-from-todays-social-media-for-the-real-world-talk/