Social Media for businesses

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Did a small gig for some of our clients 2012-01-26. Enjoy with responsibility :)

Transcript of Social Media for businesses

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Companies tend to think it’s optional...torsdag 26 januari 12

...But in fact

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It is just not all about eyeballs anymore...

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...It is about relations

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And doing the unexpected

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Social media and user generated content is everywhere

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Zero Friction

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Consumer Power 2.0

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In a sense, the consumers hold the companies hostage

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Corporations don’t set the rules anymoretorsdag 26 januari 12

Imagine sitting around a campfiretorsdag 26 januari 12

Hey, wanna buy this awesome product?

There is just nothing social with that...torsdag 26 januari 12

...And you have to earn the trust of being shared

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How should businesses work withtheir social media strategy?

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But first, a pair of good examples!

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In 2009, Dell generated $6.5 million in sales from Twitter alone.

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By using crowd sourcing, Starbucks has received over 50.000 relevant suggestions

on how to improve their business.

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1. Set goalstorsdag 26 januari 12

Write them down

Define your business

Goals

Objectives

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2. Get to know your audience

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Who are they? Where are they?

How do they consume?Where do they consume?

How do they engage?Where do they engage?

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3. Start building the foundationtorsdag 26 januari 12

Choose your channels wisely with insights as foundation.

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4. Engage!

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Ask questions!Choose passionate co workers!

Participate!Be relevant and add value!

Be transparent!Don’t be a spammer!

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5. Analyze and optimize

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