Social media at 50,000 feet

Post on 06-Dec-2014

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This is a revised version of a presentation I gave in 2010. I shared this with colleagues at NorQuest College.

Transcript of Social media at 50,000 feet

Social Media at 50,000 Feet

Image via Flickr from FrancoisRoche

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Technology changes communication

Technology changes communication

Image via Flickr from jimabeles

Technology changes communication

Image via Flickr from RobotSkirts

Technology changes communication

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Newspaper circulation is declining

Image via Flickr from Troy HoldenSource: http://bit.ly/vbdQ99

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Source: http://read.bi/LZgHRB

Live TV watching declining

The Definition of Insanity“Insanity: Doing the same thing over and over again and expecting different results.” -- Albert Einstein

Source: http://usat.ly/eKQ6cx

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Live TV watching declining

Image via Flickr will ockenden

So where do you go to reach your audience?

Image from 6S MarketingSource: http://bit.ly/lmLRs6

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Live TV watching declining

Image via Flickr @NYCphotos-flickr

YouTube serves over 4 billion views a day.

Live TV watching declining

Image via Flickr from Michigan Municipal League (MML)

YouTube serves over 4 billion views a day.

14% of Canadians are using Twitter.

Image via Flickr from PhotoJonny

What is social media ... really?!?

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It’s not about the tools.

Image via Flickr from ehnmark

It isn’t about shouting your message the loudest.

Image via Flickr from Steve Rhodes

It’s about conversations.

Image via Flickr from Steve Rhodes

It’s about sharing.

Image via Flickr from Steve Rhodes

It’s about helping.

Why is social media so popular?

Why is social media so popular?

Connect with friendsFollow celebrities

Learn things

Play games

Always connected

Get free stuff

ComplainFind out what’s happening

Meet new people

Image via Flickr from Steve Rhodes

It’s about helping.

That’s nice and all, but what does that mean for organizations?

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“The ROI of social media is your business will still exist in 5 years.”

- Erik Qualman

Image via Flickr from Steve Rhodes

78% of consumers trust peer recommendations.

Image via Flickr from Whitewolf Photography

78% of consumers trust peer recommendations.

Only 14% trust ads.

Image via Flickr from megadem

78% of consumers trust peer recommendations.

Only 14% trust ads.

Image via Flickr from crowbert

78% of consumers trust peer recommendations.

Only 14% trust ads.

Social media levels the playing field.

Be authentic

Timely responses

Image via Flickr from wwarby

Timely responses

Image via Flickr from anitakhart

Social currency

Timely responses

Social currency

Experiment

Timely responses

Image via Flickr from Mike Traboe

Social currency

Hadley Jons, 20, posted “actually excited for jury duty tomorrow. It’s gonna be fun to tell the defendant they’re GUILTY. :P” on her Facebook update before the trial was finished.

Lesson Learned

Lesson Learned

Think before you post.

Lesson Learned

Lesson Learned

Think before you post act.

Lesson Learned

Lesson Learned

Don’t ignore social media.

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