Jon Ingham, Social Advantage

The Social Business:What it is and how HR, Enterprise 2.0 and

other tools can be used to develop it

This Presentation

Supporting webinar delivered on Tuesday 3 May 2011:• https://www1.gotomeeting.com/register/648839201

Also see previous webinar on Social HR:• https://www1.gotomeeting.com/register/703331265 • http://www.slideshare.net/joningham/social-hr-20 • http://strategic-hcm.blogspot.com/2011/03/few-questions-on-h

r-20-webinar-review.html

SocialAdvantage

Jon Ingham

Introduction – Jon Ingham

• HR 2.0

Social media• Enterprise 2.0

Social workforce• Leadership 2.0

Social advantage• Organisation

2.0

© Strategic Dynamics, 2011

HR 2.0 and the Social Business

Human Social Organisational

Outcomes

Activities

Human Social Organisational

HR 2.0 and the Social Business

Human Social Organisational

Outcomes

Activities

Human Social Organisational

The Social Business

“An organisation than invests in the development of social capital, ie the value of the connections, relationships and conversations taking place between people in an organisation, or working with the organisation.

This value can be created and developed by effective leadership, HR and management practices, internal communication, OD interventions, web 2.0 tools, workplace design etc.”

Jon Ingham

The Social Business

Organisational Enablers

Organisation design(Structure, processes, networks, communities, jobs)

Workplace design (including cultural artefacts)

Communication systems

Enterprise 2.0 technologies

Social Enablers

Organisational values

Organisation development interventions – improving the quality of conversation

Team facilitation

Network and community management

Large scale events

Not… but…

Enterprise 2.0(example)

Unknown, emergentbenefits

Enterprise 2.0and other enablers

Desired socialoutcomes

Measurement

What Next?

1. BHAG / Mojo?

2. Social outcomes

3. Specific actions or priorities (blue ocean droplets)

4. Measures to support these

twitter.com/joningham

blog.social-advantage.com

strategic-hcm.blogspot.com

linkedin.com/in/joningham

jon.ingham@social-advantage.com

For Further Information