Post on 23-Dec-2015
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AGENDA
THE CONCEPT OF CULTURAL DIVERSITY Culture Definitions Characteristics of Culture Cultural Competence Steps to Achieving Cultural Competence
IDENTIFYING CULTURAL VALUES AND BELIEFSOrigin of Values and BeliefsExploring Our Values and BeliefsThe Cycle of Prejudice and OppressionSuggestions for Maintaining Objectivity and Productivity
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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CROSS CULTURAL COMMUNICATION The Four Minute Sell Communication Tendencies The Cultural-Context Inventory General Principles of Effective Cross Cultural
Communication
Some Cultural and Communicative Tendencies of Four American Subgroups
TAKING ACTIONAlly BehaviorCultural Diversity ContinuumIncreasing Cultural Competence in ServicesNext Steps
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Competencies and Learning Objectives
The Competency:
The Child Welfare professional understands the concept of cultural competence; knows how one's own culture affects behavior and values; and knows how cultural and ethnic differences may affect the delivery of Child Welfare service
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Learning Objectives:Participants will be able to:
Define the primary and secondary dimensions of culture, cultural diversity and cultural
competence;
Identify characteristics of culture.
Identify their own cultural values, how these values contrast with cultural values of others,
and the impact cultural values have on one's attitudes and behaviors;
Recognize the various aspects of cross cultural communication;
Develop techniques to increase cultural awareness.
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Culture is...the framework thatguides and boundslife practices; not
a rigidly prescribedset of behaviors or characteristics, but
rather the framework through which actions are
filtered or checkedas individuals go
about their daily life.The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Definition of CultureCulture represents the vast structure ofbehaviors, ideas, attitudes, values,habits, beliefs, customs, language,rituals, ceremonies and practices"peculiar" to a particular group ofpeople, and it provides them with:
(1) a general design for livingand
(2) patterns for interpreting reality.
Culture determines how we see theworld and the way we see the world isreflected in our behavior.
Wade NoblesThe Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Definition of Acculturation
“Cultural modification of an individual, group, or people by adapting to or borrowing traits from another culture; also: a merging of cultures as a result of prolonged contact.”
Merriam Webster’s Dictionary
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Value in maintaining
cultural identity?Yes NoYes Integration Assimilation
NoSeparation Marginalization
Value in maintaining relationships with host group?
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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CHARACTERISTICS OF CULTURE
Every human being has a culture.
Culture is learned. It is not innate or biological.
Culture is dynamic. It changes over time.
A large component of culture is below the level of conscious expression.
People can belong to many different subcultures.
Culture gives us a range of permissible behavior patterns
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Culture determines the way we think, feel, act, perceive the world, respond to
situations, etc. Therefore, culture consists of values, beliefs, and rules of conduct.
A society's institutions reflect the culture and its underlying beliefs and values.
Culture is a "group" phenomenon. It must be shared. Culture reflects tradition, having been
passed from one generation to another.
Our culture determines how we respond to problems and daily interactions with
others, etc.
Cultures no longer exist in isolation. The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Components of Cultural Competence
Cultural Knowledge
Cultural Awareness
Cultural Sensitivity
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Competence means...
having the capacity to
function in a particularway; to have skills; to
have a level of mastery
in a situation.
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Definition ofCultural Competence
[Individual]
"The state of being
capable of functioning
effectively in thecontext of cultural
differences."
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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PRIVILEGE, PRIDE and PREJUDICE
MYTH
SOCIALIZATION
INTERNALIZATION
BEHAVIOR
MythsMisinformation
Missing InformationStereotypes
Reinforced byInstitutions, CultureGovernment, Media
Family, EducationReligion, Peers
Lies & Myths = TruthDifference = Deficit
Prejudiced Behavior
Oppressive Behavior
to Bailey Jackson & Rita HardimanCredit Adapted by Joan Olsson 1988
Cultural Bridges268 B Pope Rd.
Tobyhanna, PA 18466
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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THE 4 MINUTE SELL
by Janet Elsea
1. Skin Color
2. Gender
3. Age
4. Appearance
5. Facial Expressions
6. Eye Contact
7. Movement
8. Personal Space
9. Touch
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Aspects of Communication
Personal Space
Eye Contact and Feedback Behaviors
Interruption and Turn-Taking Behaviors
Gesturing
Facial Expression
Silence
Dominance Behaviors
Volume
Touching
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ASSOCIATION INTERACTION
TERRITORIALITY
LEARNINGTEMPORALITY
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The Four SpacesIntimate Space
Personal Space
Social Space Public
SpaceThe Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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MARKING TIMEWhen is the right time? People of different cultural backgrounds may give different answers to this question:
at nine o’clockat twenty-one
hundred hoursat sunsetwhen everything is readywhen everyone is herewhen I’m good and ready
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Patterns of High/Low Context
in Various Cultures
HIGH MEDIUM MEDIUM-LOW LOW
Latin America Middle East United States Scandinavia
Asia France Germany
Africa Italy
Spain
GreeceWomen
MenRural
Urban
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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Cultural Context DiscussionHow has membership in various cultural groups influenced your behavior?
How do you feel and behave with someone from a different culture?
What are the drawbacks of your own high- or low-context orientation? What are the advantages?
What are some of the challenges that you face in working with those whose scores are very
different from your own? How might you meet some of those challenges?
What are some benefits of working with those whose scores are very different from your own? How might you capitalize on those benefits?
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity
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What would I give up by acting against oppression?
How am I benefitingfrom continuing
the cycle of prejudice and oppression?
What price am I paying for my "isms"?
What limits do I place on helping to change oppression
and prejudice?
The Pennsylvania Child Welfare Training Program 307: Valuing Diversity