Skal Canada TorontoAGM

January 26, 2016

AGM AGENDA1. Validate Quorum2. Opening Remarks3. Presidents Report4. Board Reports5. Approval of 2015 Audited Financial

Statements6. Approval of 2016 Budget7. Approval of Skal International Toronto

Statute Changes8. Elections9. Proposal to recognize member Thomas

Vincent as Honorary Member – SkalInternational Toronto and application to SkalInternational for candidature of Thomas Vincent for Membre d’Honneur distinction

10. All other business11. Motion to adjourn.

Presidents ReportBrent Bowes

Key Objectives 2015• Member engagement – encourage

understanding of Skal activities and opportunities beyond local club

• Member retention – identify what is important to members in order to ensure value is provided for their membership

• Grow membership• Encourage B to B activities amongst members• Attend NASC 2015 in Mexico City• Attend World Congress in Spain• Our bid for the World Congress in 2017

The Year in Review January AGM – Lambton Golf & Country Club February – Support of Winterboob event March – Delta Hotel Toronto Dinner Meeting April – Joint Dinner Meeting with Skal Hamilton Club May – Boulevard Club Lunch Meeting May – NAASC Riviera Maya, Mexico June – Toronto Harbour Cruise August – Golf Tournament – Royal Woodbine September – Joint Dinner Meeting with Skal Toronto North Club October – Skal International World Congress – Spain October – Jazz Bistro Dinner Meeting November – Thompson Hotel Dinner Meeting December – Gala at the Westin Harbour Castle Hotel

The Year in Review (cont.) SIERS became active Website enhancements Baxter Student Ambassador Program Skal Canada Statute discussion with Skal Canada

President Jean Francois Cote Young Skal Symposium – Las Vegas – Attended by Audrius

Valiulis Skal Canada National Meeting October – Audrius Valiulis

invited by National Board to make a presentation on Young Skal

New Logo for Skal Toronto World Congress Bid for 2017 submitted in May

The 2015 ExecutivePresident – Brent BowesVice President – Fred AzouzSecretary – Lynda FalconeTreasurer – Scott BarkerSican Rep – Susan WebbSican Rep – Pierre LePage

Executive Treasurer – Mike HannahExecutive Secretary – Mary Heron

Auditor – David McClungAuditor – Karen Scott Caplice

The 2015 ExecutiveCommittees:

Website – Fred AzouzGala – Lynda Falcone, Audrius ValiulisEvents – PR & Communication – Susan WebbGolf – Kimberly Hartley, Scott BarkerMember Benefits – Tom BueckingYoung Skal – Audrius Valiulis, Joanne GellatlyMembership – James Neinhuis

The 2016 ExecutivePresident – Brent BowesVice President – Fred AzouzSecretary – Kimberly HartleyTreasurer – Scott BarkerSican Rep – Susan WebbSican Rep – Pierre LePage

Executive Treasurer – Mike HannahExecutive Secretary – Mary Heron

Auditor – David McClungAuditor – TBA

Skal Person of the Year - 2014

Mary Heron

VisitBritain invited you to “Live like Bond” at theChristmas Gala & Auction

Westin Harbour CastleDecember 10th, 2016

98 Skal members & guestsDancing to Andre and the J tonesRaffle prizes and a Live Auction$ donation to the Daily Bread Food Bank

TREASURER’S REPORTScott Barker

Skal Toronto Balance Sheet as at ending Dec 31/2015Assets

Current Assets

Cash and cash equivalents $13,668

Accounts receivable 53,638

Investments 76,000

Total Current Assets 143,306

Total Assets $143,306

Liabilities and Equity

Current Liabilities

Accounts payable $1,934

Meal plan prepaid 30,990

Membership dues prepaid 26,290

Reserve travel and other expense 7,542

Total Current Liabilities 66,756

Total Liabilities $66,756

Equity

Opening balance equity $30,268

Retained earnings 36,840

Net income for the year 9,442

Total Equity $76,550

Total Liabilities and Equity $143,306

Skal Toronto Statement of Income and Expenses for 2015Income

Membership dues $8,785

Meal plan fee 2,994

Golf tournament 9,737

Christmas gala 3,619

Interest income 797

Additional Revenue 16,785

2014 Surplus 1,595

Total Income $44,312

Expenses

Bank service charges $3,920

Donations 500

Honorarium 11,440

Membership incentive 890

Miscellaneous expense 2,630

Office supplies 266

Telephone and internet 5,668

Travel

Fall National board meeting 2,292

NAASC 3,738

Skal International World Congress 2,613

Other travel 913

Total Expenses $34,870

Net Income $9,442

Financial Review of 2015• Financially successful year

• $9,442 net Income

• Silent and Live Auction raised $16,075

(after a donation of $7,500 for Daily Bread Food Bank)

• Christmas Gala raised $3,651

• Golf Tournament raised $9,567

(after a donation of $3,000 to Daily Bread Food Bank)

• Overall Expenses came in on Budget

• Club will invest in projects in 2016: Website updates/ More

member incentives for congress and conferences (SICAN

and NAASC)/ Young Skal/ Considering hosting the 2017

NAASC Conference.

Skal International TorontoProfit and Loss Budget Overview

January through Dec 2016

Membership ReportJames Nienhuis

Membership

2016 Plan

• Clarity on the role (see 2016 VP membership role form)

• Budget

• Drive to Increase membership by 10+ members and 5 YS members

• Attrition at end of 2016 5 member max

• Create forms for efficiency (see all 2016 forms)

• Maintain updated new member tracking form (see current form Dec 2015)

• Work on process to ensure applicant is kept informed (see form)

• Work with YS and programming to increase member engagement and perceived value

• Solicit surveys

• Encourage members to contribute to the membership drive

• Work with board to update new member induction package

• Be a SKAL ambassador

• Make new friendships

VP Membership Role and Responsibilities

The main responsibilities of this role is to create and implement strategies that will

1) increase local membership;

2) ensure satisfaction of existing members to ensure return memberships;

3) administer applications and collect application submission items.

4) manage and report on membership and budget

Membership

Proposal Overview

Increase local membership:

• By showing value and sharing industry tips and secrets

• Bringing in new members

• Work with membership to encourage team effort to membership drive

• Work with the board to develop a strategy for balancing YS and regular membership

• Work with programming and YS to introduce new value propositions to meetings

• Work with the board to develop new strategies to attract and retain members

Ensure satisfaction of existing members: • Solicit the feedback from existing members to find out what is and isn’t working via suggested approaches:

• Issuing a survey at next 2 meetings designed to gather what we need to: start doing. stop doing. continue doing

• Collecting testimonials from existing members (their stories)

• Working on value propositions i.e.: member listing booklet/ member spotlight

Administer the applications and collect application submission items:• Work with the board to Implement a streamlined process and communicate it to members

• Define the role and responsibilities of the VP position

• Develop standard forms

Membership

Membership

2015 Membership Numbers

• Number of members January 1, 2015 = 105

• Resignations during year = 27

• New members during year = 16

• Number of members December 31, 2015 = 94

Membership

2015 New Members – Active or Associate

• Jennifer-Ann Braithwaite – Barbados Tourism

• Cindy Stevens – Maritime Travel

• Richard Smart – TICO

• Jocelyne Faucher – Carlson Wagonlit

• Lidia Markser – Universal Orlando Resort

• Lorrie King – Deloitte

• Stephen Fine – Crossbordershopping.ca

• Annisa Mohammed – Centenial College

• Mitchell McClung – Baxter Travel Media

Membership

2015 New Young Skal Members

• Ashley Van Embden

• Tabatha Fernandez-Sardina

• Katya Van Embden

• David Bechard

• Olga Menshikh

• Jessie Wong

• Mary Mai

SKÅL Toronto Website

Fred Azouz

www.torontoskal.org

www.torontoskal.org

• Easy Navigation

• Good Design

• The ability to view the website on different platforms including mobile, tablet and desktop versions

• Accessible on a number of web browsers including Safari, Chrome & Explorer

www.torontoskal.org

APPLICATIONS & LINKS:

• Sliders that feature current items to promote to our members

• Registration of Events

• Advanced photo gallery

• Member Directory that is password protected

• Members can feature their own 500-character bio & accompanying photo

• Young SKÅL section and link

• SKÅL International video

• Links to SKÅL International, SICAN and other pertinent sites

www.torontoskal.org

APPLICATIONS & LINKS:

• Calendar of events

• Member benefits section (an opportunity to provide fellow Skaleagues with special offers)

• Link to the Toronto SKÅL LinkedIn Group page

• NEW - Link to the Toronto SKÅL Instagram page

• NEW - Link to the Toronto SKÅL FaceBook page

• NEW - link to SIERS (sign up for a SKÅL meeting in the world)

2016 SKÅL Roster

“Doing Business Among Friends”

• Business Card Ad 3.25”W x 2”H $150

• Half Page Ad 3.25”W x 4.375”H $250

• Full Page Ad 4”W x 9”H $425

2015 SKAL CANADA REPORTSusan Webb &

Pierre LePage (from sunny Florida)

SICAN Rep Main Responsibilities

Key Elements of the role:

•Provide viewpoints and feedback from Toronto on issues affecting

our Club and national Skal

•Work with Mike Hannah, Mary Heron & Executive to ensure all Club

administration duties are completed.

•Maintain a leadership role ensuring policies, statutes and bylaws, regulations are adhered to.

•Ensures a high level of communication exists between Toronto and

Skål International Canada (SICAN).

•Help membership on achieving the Club’s annual membership

growth target.

Skal Canada Initiatives 2015

• New Skal Canada branding & logo for ALL clubs

NO MORE SICAN..NOT SKAL CANADA

• Greeter program

• Increase membership

• New Club – New Brunswick

• (working on PEI & Ottawa relaunch)

• NAASC Mayan Riviera participation

• Attended Fall Board meeting Vancouver (Ontario)

• Review statutes

• Revise Club of the Year criteria (no club qualified in 2015)

New Skal Canada Rebranding

Skal Canada News & Important Events

• World Congress 2015– Torremelinos, Spain

• NAASC 2016 – Boise Idaho – June 9 - 11

• Skal Canada Board Meeting – New Brunswick (new Skal Club) Fredericton Oct 14 – 16th

• NAASC 2017 – TBA Skal Toronto Club bid pending (Canada 150th birthday)

• World Congress 2016 – Monaco – Oct 29 – Nov 2, 2016

•President – Doug McPhee, The Rockies•VP East – Sean Buckland, Halifax•VP Central – Susan Webb, Toronto•VP West – Paul Durand, Edmonton•ISC Councillor – Bill Rheaume

•EST – Dennis Smith, Winnipeg

Skal Canada 2016 Executive

National Raffle

• Timing – Tickets sold February to May 30, 2016

• Live draws at NAASC June 9-11,2016 at NAASC in Boise, Idaho

• Tickets be sold to club members AND the Club itself can buy tickets

• Pricing 3 for $20, 9 for $50 or 21 for $100

• Payment - Clubs collect the cash or cheques for payment

• Revenue Share - Clubs retain 30% of all transactions they process

• Winning club will be drawn at NAASC for additional $1,000

• Prize Draws -All draws will take place at NAASC June 9 -11.

Skal International Executive 2016

• President – Nigel Pinkerton, New Zealand

• Vice President – David Fisher, Kenya

• Vice President – Susanna Saari , Finland

• Director – Rafael Perez, Mexico

• Director – Lavonne Wittmann, South Africa

• Director – Jason Samuel, India

• Challenges for 2016 – membership, revenue vs. costs, Young Skal, Sustainable Tourism

Skal International Website

Skal.org

Online forms: application, deletion, modification, transfer, etc.

Jobs bank: Search or upload a job or internship, upload your CV

Calendar of events: to keep everyone informed on international trade fairs, Clubs events

Greeter and Benefits programmes

Lists of Honorary and Past Presidents, Membres d’Honneur

Skål Documentation: Positioning papers, legal documents, development...

Florimond Volckaert Fund grant application

Twinning of Clubs

Skal International Sustainable Tourism Awards

Toronto Club 2016

• Submit bid for Club of the Year

• Attend NAASC conference May Boise

• Consider bid for NAASC 2017 – Canada’s 150 birthday

• National raffle – Solicit prizes for raffle, sell tickets to members to generate revenue for TORONTO Club

• Participate in marketing & statutes & membership national workgroups

Programming 2016 Skal Toronto Events

Skal Toronto Events 2016

• January 26 – Lambton Golf & Country Club AGM

• February - no scheduled meeting.

• March 22 – Humber College meeting

• April – OPTIONAL - Joint Meeting with Hamilton - Culinaria, Streetsville (being finalized)

May 24 – Lunch meeting – Boulevard Club

June 23 or 24th - OPTIONAL SOCIAL EVENT – Cruise of Toronto Harbour aboard Mariposa Cruise Oriole

Skal Toronto events 2016 (continued)

• July NO meeting – enjoy the summer

• August – Golf Tournament OPTIONAL

• September – OPTIONAL Toronto North – Chelsea Hotel

• October 25 - Mystery Dinner – venue a mystery

• November 22 – TBA

• December – Gala (INCLUDED MEETING)

Young SkalAudrius Valiulis

Young SKAL - 2015

• 2014 - Six (6) Young Skal Members; 2015 - Twelve (12) Young Skal Members

• Successful implementation of alignment with The Student Ambassador Program developed by Baxter

• Continuing to develop relationships with industry, colleges and universities in the Greater Toronto Area

• Toronto Club 151 recognized at the World Congress in Spain for Young Skal development. Audrius Valiulis awarded “Skal Future Leader”

• Toronto Club 151 - Young Skal made a recognizable impact Nationally and Internationally

Young SKAL - 2016

• Goal for Young Skal is to have 15 active members

• Confident we will be able to achieve 2016 goal through industry partners and continuous support form colleges and universities

• Looking to strengthen relationships with industry

• Continue to develop social media presents. This tool with assist in attracting new Young Skal and building stronger communication between current Young Skal

• Toronto Club 151 continue to develop Young Skal presents at national and International events and symposiums