Post on 15-Apr-2018
Internet2 © 2012 Proprietary and Confidential
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SIP Services Webinar Presented by Internet2, Aastra and Level3
Internet2 © 2012 2 Proprietary and Confidential
Introduction of SIP Services (Internet2, Tulane)
Hosted PBX Overview (Aastra)
SIP Trunking Overview (Level 3)
ITEC and the Future of SIP Services (Texas A&M)
Q & A (All)
Agenda
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Internet2 Net+ Services Innovative, Community-Driven Services
Robust SIP services from leading providers
Scalable platform for managing services
Reliable network for delivering services
Flexible features, functionality to meet your needs
Development of future SIP applications
Focused on direct Internet2 members
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Community Volume Saves Everyone Money # Lines with all services
Avg Cost full service
Discount Paid to Vendor
0 to 20,000 $6.78 0% 93% 20,001 to 100,000 $6.54 4% 93% 100,001 to 250,000 $6.19 9% 94% 250,001 to 500,000 $5.75 15% 94% 500,001 to 750,000 $5.45 20% 94% 750,001 to 1,000,000 $5.06 25% 95%
Notes: Local trunking and Flat-Rate Long Distance SIP trunking are included Assumes 90% premium and 10% base lines for Hosted PBX Assumes 50% with unified messaging Includes managed Session Border Controller (SBC) on campus* Amortizes NRCs over 5 years for SBCs, install fees, porting, etc. Does not include applicable taxes, USF and fees Does not include handsets
*SBC is one-time additional CAPEX charge; maintenance is included
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Where we are
Early Adopter Status • Be an early adopter and map the future of SIP Services
Turning up campuses in TAMU ITEC now Implementing the platform Finalizing agreements
• Internet2 with the service providers • Universities with Internet2
Full availability in September
Selection and Announcement Implementation Production Migration
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Why Do This?
PBX systems are near end of life
Major technology shift has already happened
Rapid adoption of cloud services at Tulane
Not doing it ourselves will save around $1M per year
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Why Sponsor This?
The challenges we face are not unique and neither are the solutions
Leverage the benefits of Internet2 membership
• No reason to do this as a series of one-offs • Achieve better pricing as a group
If our expected savings are average for adopters, then we as a
consortium reduce higher education costs by at least $100M if we're
successful
Internet2 © 2012 Proprietary and Confidential
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Aastra Hosted PBX Overview
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Financially stable, worldwide corporation • Publicly Listed on the Toronto Stock Exchange - Symbol AAH.TO • US Headquarter in Frisco (Dallas), Texas • Over 50 consecutive quarters of profitability • Presence in over 100 countries worldwide
30+ years’ experience delivering “mission critical” communication for Enterprises, Research Facilities and Learning Institutions
Currently providing Hosted PBX services to the State of Florida government agencies Hundreds of Higher Education customers globally
Expertise and Experience designing, deploying and supporting large Enterprise Class (SIP) installations
Aastra
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•Clearspan® is a carrier-grade, highly reliable, multi-tenant softswitch used by most
carriers globally (BroadSoft)
Extensive set of call features
Complete suite of UC applications including clients, integrated mobility, web & video
collaboration and more
Clearspan Anywhere™: make and receive calls from one number, on any device,
anytime
Large selection of endpoints, including those from Aastra and 3rd parties
Integration with Microsoft (OCS/Lync) and IBM Sametime
Clearspan
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Unified Messaging Video Mobile Client Call Center Web Collaboration etc…
Additional Applications
All the features of
Basic plus….
Auto Attendant
Assistant Enterprise
Premium User License
Traditional PBX features
Enhanced Group Svcs • Acct/Auth codes • Multimedia on Hold • Multimedia Group
Custom Ringback • Enhanced outgoing
dial plan • Instant Group Call
Basic User License
Flexible licensing options
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User Portal
Users can configure their own settings such as:
• Incoming call handling (block,
forward, DND, etc.)
• Outgoing call handling (speed
dials, call return, etc.)
• Messaging options, profile,
etc.
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Services Devices Routing / Numbers
Enterprise Manage enterprises, groups, numbers, services, devices
Group Manage departments, Groups, users, numbers, services, devices
Department Manage user moves, adds and changes
User Personalize services
Filter
Filter
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Integrated Unified Communication Toolbar
Login/out Options
Remote office Forwarding options Simultaneous ring
Call control Line selector
Directories
Outlook and Internet Explorer plug-in
Allows users to manage phone features and call control
Customizable
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Clearspan Anywhere™
Make and receive calls from one number,
on any device
Easy for the end user to configure from
the toolbar
Seamlessly move calls between devices
PSTN
LAN
Seamless Call Movement
Media Gateway
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Receptionist
Attendant console
Web –based;
supported on Windows ®
PCs and Tablets
Incoming call handling,
call monitoring, operator
barge-in, etc.
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Standard or Premium license
options
Agent or Supervisor client options
Call Center
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Integration with 3rd party applications
Microsoft OCS/Lync
IBM Sametime
Salesforce.com
ACT
Many more…
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6731i
6730i
6739i
6757i
Wide selection of Aastra phones
3rd party phones (SIP compliant)
Softphones
Video endpoints
Fit any need, any budget
Terminals
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Geographical Redundancy
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Reliability
Redundant cores operate in Hot Standby mode
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Campus Options WAN and PSTN support
Small, Medium and Large
configurations
Single-appliance solution for
small and medium locations
Survivability with failover
• PBX-like functions
• No administration
required
Redundancy options
Internet2 © 2012 23 Proprietary and Confidential
Pricing
User TypeBasic User License 5.20$ Per MonthPremium User License 5.70$ Per MonthUnified Messaging User License 0.30$ Per Month
Additional OptionsACD - Standard Call Center License 5.42$ Per MonthACD - Premium Call Center License 13.94$ Per Month
ACD - Call Center Agent Client (in addition to a Standard license) 14.10$ Per Month ACD - Call Center Supervison Client 27.87$ Per Month
Receptionist Enterprise 49.67$ Per Month Microsoft OCS (LYNC) integration 0.30$ Per Month
SIP Business Trunking (PBX Overlay) concurrent call paths to existing PBX 6.06$ Per Month/concurrent user
G.729 Codec (used for transcoding) 1.15$ Per Month/concurrent user Telchemy Voice Quality Monitoring tool 0.10$ Per Month
Internet2 © 2012 24 Proprietary and Confidential
Summary
Deploy the most advanced set of PBX and UC services to your user base
Highly reliable solution with options for survivability on campus should the connection
to the network fail
Institutions maintain control over their MACs, features, etc., and can share that
control between departments
Licensing and applications to fit different user roles: basic, premium, receptionist, call
center, etc.
Wide range of endpoints to fit various needs, budgets
Internet2 © 2012 Proprietary and Confidential
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Level 3 SIP Services Overview
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Full number portability, scaling to 10,000+ TNs per day, with 7 day lead time
Port individual numbers or entire code ranges
Level 3 Owns and Operates a Large Scale Voice Network Carries 8 billion minutes per month processing more than 80 million calls every day
Provides voice services to 15 of the 20 top Telecommunications Carriers in the world
Exceptional Reliability with geographic and/or same site failover, load balancing and resiliency – failover protection is measured in seconds, not hours
CLEC status and is actively supporting voice business in all 50
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Level 3 Internet2
Internet2 Hosted SIP Trunking Architecture
Aastra Clearspan Toll Free
Operator , x11 services
Optional E-911
SIP Compliant Phones/ Peripherals
Long Distance
PSTN
PSAP
Internet
Local Origination
Internet2
Campus IP Network
Session Border
Controller
Level 3 SIP Network
Campus/Regional Network
Level 3 Voice Network Internet2 Network
Aastra Clearspan
Session Border
Controller
PSAP
RON
Session Border
Controller
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Internet2 SIP Trunking Architecture
Campus managed solution
SIP Compliant Phones/
Peripherals Aastra /Cisco Avaya / Lync
Siemens/ Toshiba
PSTN
PSAP
Internet Internet2
Campus IP Network
Session Border
Controller
Level 3 SIP Network
Campus/Regional Network
Level 3 Voice Network
PSAP
RON
Session Border
Controller
Level 3 Internet2
Toll Free
Operator , x11
services
Optional E-911
Long Distance
Local Origination
Internet2
Session Border
Controller
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911 Capabilities
As an option, Level 3 can provide Enhanced 911 (E-911) services for end-user service locations with all SIP Trunking deployments
Universities can also retain control and responsibility for E911 without using Aastra/ Level 3
911 Service is of critical importance to universities to avoid legal and regulatory compliance challenges.
Level 3 owns and operates its own 911 network
Network directly connected to 5,540 Public Safety Answering Points
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Level 3 SIP Trunking Per Concurrent Call Path - Flat Rate Local with Measured LD - (Per Month) $16.00
Continental United States Long Distance (CONUS LD) Interstate - (Per Minute) $0.01
CONUS LD Intrastate - (Per Minute) $0.017
Per Concurrent Call Path - Flat Rate Local including CONUS LD - (Per Month) $19.00
International LD Varies per country
CONUS Dedicated Toll Free Interstate - (Per Minute) $.019
CONUS Dedicated Toll Free Intrastate Varies per state
Dedicated Toll Free International Varies per country
New or Ported Direct Inward Dial Number - (Per Month) $0.80/$0.30
Optional Level 3 Per Seat SIP Trunking
Per Seat - Flat Rate Local including CONUS LD $4.20
Non-Recurring Charge per Concurrent Call Path $20.00
Non-Recurring Charge per TN (new or ported) $0.50
Non-Recurring Charge, per Seat Pricing Model $4.00
Internet2 © 2012 Proprietary and Confidential
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Master Title ITEC and the Future of SIP Services
Internet2 © 2012 32 Proprietary and Confidential
Internet2 Technology Evaluation Center
Established in 2004
Several Million Dollars in funding for VoIP (including emergency communications)
Support advanced Internet2 voice services • Establish Advisory Group • Stand Development Server • Full time support engineer for community • NG 9-1-1 integration • IMS based Fixed Mobile Convergence • ENUM SIP Peering • AVCI video integration • Statistics Reporting
Internet2 © 2012 Proprietary and Confidential
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Q & A Please use the Chat function to submit your questions Post webinar additional questions to SIP@internet2.edu Follow our blog at feed:https://blogs.internet2.edu/feed