Post on 30-Oct-2014
description
Webinar – Executive Coaching
20th July 2011
All materials are Copyrighted 2010 by Strategic Human Resources Management India, Pvt. Ltd. or Society
for Human Resource Management unless otherwise expressly noted. All rights expressly reserved.
Structure
1. Anjali Pillai
– Executive Coaching demystified
– Benefits and Applications
– Selecting a Coach
2. Mohinish Sinha
– Key Success Factors
– Process and Challenges
– Measurement of Effectiveness
3. Question and Answer
Slide 2
What is Coaching?
“ Our chief want in Life is someone who can make us do what we can”-
Emerson
The ICF defines coaching as: "partnering with clients in a thought-
provoking and creative process that inspires them to maximize their
personal and professional potential."
Slide 3
What it is not…
Counseling Mentoring Advocacy
Slide 4
Slide 5
Slide 6
Structure
1. Anjali Pillai
– Executive Coaching demystified
– Benefits and Applications
– Selecting a Coach
2. Mohinish Sinha
– Key Success Factors
– Process and Challenges
– Measurement of Effectiveness
3. Question and Answer
Slide 7
Types of Coaching Interventions
Developmental
Coaching
TransitionalCoaching
Remedial Coaching
Slide 8
Flexible leadership
Interpersonal effectiveness
Innovation
Efficiency
Commitment and alignment
Work climate
Succession planning
Effective change management
Reduction in leadership turnover
Increase in employee output and engagement
Benefits and Applications
Slide 9
Products of Coaching
Self awareness
Self correction
Self generation
Long Term
Excellence
Slide 10
Self Awareness
•Goals
•Values
•Vision
• Interests
•Strengths
•WeaknessBehavior
Thoughts
Feelings
Slide 11
Self Correction and Self Generation
Structure of Interpretation
Language Practices
Behavior
Slide 12
Long Term Excellence
I know
you know I know
you
don’t
know
You Know
I don’t know
I don’t Know
You don’t
know
Slide 13
Long Term Excellence
I know
you know
I know
you
don’t
know
You Know
I don’t knowI don’t Know
You don’t know
Slide 14
Structure
1. Anjali Pillai
– Executive Coaching demystified
– Benefits and Applications
– Selecting a Coach
2. Mohinish Sinha
– Key Success Factors
– Process and Challenges
– Measurement of Effectiveness
3. Question and Answer
Slide 15
Establishing grounds
Individual
Open
Committed
Motivated to change
Personality type
Organisation
Supportive Open
CommittedCulture
Slide 16
Key Coaching Competencies to look for…
Meeting ethical Guidelines and
professional Standards
Establishing the coaching agreement
Establishing trust and intimacy with the client
Coaching Presence
Active listening
Slide 17
Coaching Competencies
Powerful
questioning
Direct Communication
Creating awareness
Designing Actions
Planning and Goal setting
Managing Progress and accountability
Slide 18
Structure
1. Anjali Pillai
– Executive Coaching demystified
– Benefits and Applications
– Selecting a Coach
2. Mohinish Sinha
– Key Success Factors
– Process and Challenges
– Measurement of Effectiveness
3. Question and Answer
Slide 19
Business Oriented
Coaching
1. Coach’s competence and
commitment
2. Good coaching method
3. The Coaching Relationship
4.Sound Coaching process
Successful coaching goes far beyond the quality of delivery
•Business
•Coaching
•Psychological
•Facilitated discovery, not
‘tell’
•Dialogue not interview
•Balance support and
challenge
•Positive regard and
acceptance
•Accurate empathy
•Congruence/genuineness
Slide 20
From Traditional Coaching
Therapist-patient
relationship
One-size-fits-all approach
to development
Self-awareness as an end
Focused primarily on
personal insights, not action
Unstructured approach and
interactions
Focus on individual only;
little link to organizational
realities and obstacles in
changing behavior
To Business Oriented Coaching
Business relationship
Individualized approach
Uses self-awareness as a
means to change behavior
Focused on translation insights
into action toward
organizational results
Specific strategy & action
planning leads to performance
breakthroughs
Links individual & organization
issues; sets coaching in context
of environmental goals and
obstacles to change
Successful Coaching should move to being business oriented
Slide 21
Structure
1. Anjali Pillai
– Executive Coaching demystified
– Benefits and Applications
– Selecting a Coach
2. Mohinish Sinha
– Key Success Factors
– Process and Challenges
– Measurement of Effectiveness
3. Question and Answer
Slide 22
Following a good process is critical to the success of coaching
Goal Setting
Assessment
Feedback & Focus
Progress Review & Anchoring
Coaching
Slide 23
“ Do what you do well but even better”
Enhance your current practice.
Build on your strengths.
Single Loop Learning
“Think of the things that you could do
differently that would make a difference and act on it”
Determine what needs to change.
This has to be actions, not just thoughts.
Double Loop Learning
Triple Loop Learning
“Acknowledge the values and frames of reference that you have
developed over the years and how they might be blocking you”
Challenge your values and beliefs.
Alter your underlying assumptions.
The Process of coaching is underpinned by Triple Loop Learning
Slide 24
Multiple kind of coaching conversations must be adopted…
Slide 25
…and a variety of coaching techniques are needed support these conversations
Asking open-ended questions
Maintaining silence
Using active listening
Summarizing
Initiating action
Slide 26
Structure
1. Anjali Pillai
– Executive Coaching demystified
– Benefits and Applications
– Selecting a Coach
2. Mohinish Sinha
– Key Success Factors
– Process and Challenges
– Measurement of Effectiveness
3. Question and Answer
Slide 27
Measuring ImpactLeadership Styles Climate
1. Improve the
performance
of coachee
2.
Organizational
Measures
3. Business
Outcomes
•Enhanced self-
awareness of
implications of
typical behaviors.
• Expanding ability
to use different
leadership styles.
• Deeper
understanding of
how to coach others.
• Ability to empower
greater collaboration
between
departments.
• Improved ability to
deal with
interpersonal
conflicts.
• Employee
engagement and
commitment.
• Climate survey
results.
• External
evaluations of
company
management and
leadership (e.g.,
best companies-
to- work-for list).
Slide 28
thanks!
Questions ?
Slide 29