Session # 3: Communication skills3 10 FBS Facilitators Training Programme Communication skills...

Post on 30-May-2020

11 views 0 download

Transcript of Session # 3: Communication skills3 10 FBS Facilitators Training Programme Communication skills...

What is communication?

Communication is commonly defined as "the imparting or interchange of thoughts,

opinions, or information by speech, writing, or signs".

Model of strategic communication

Sender

Receiver Sender

Receiver

Assessment

Objectives

Channels

(Verbal/Nonverbal)Objectives

Evaluation

One-Way

Two-Way

Share

Exchange

Interaction

Interchange

Make common

Convey

Express

Give

Send

Impart

Transfer

Transmit

Share

Exchange

Interaction

Interchange

Make common

Session

3

FBS Facilitators Training Programme 10

Communication skills

Session # 3: Communication skills