SEM02P-Preventing a Lawsuit by Preparing for a Breach (separate registration required) (236905937)

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Security Professionals Conference 2014

SEM02P:PREVENTING A LAWSUIT

BY PREPARING FOR ABREACH

!"#$ &'"&()"*+,-"( ./01*$'2 340/* 5 6($7/*8$'2 ") 9,:,$ ‘ $

;"#$<=,:,$$>/#1 5 ?@A@B CDEFGHAA

!,8"( IJ$2,+,&()"*+,-"( ./01*$'2 .K/0$,L$8' 5 M,K$ ‘ "L,($ N"++1($'2 N"LL/O/,J$2,+,;<=,:,$$>/#1 5 ?@A@B PQHFC@RG

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Security Professionals Conference 2014

General Copyright Statement

S=$8 K*/8/(',-"( L/,7/8 '=/ 0"K2*$O=' ")'=/ 0"('/(' '" '=/ K*/8/('/*8> 6(L/88

"'=/*:$8/ ("'/# $( '=/ +,'/*$,L8T1KL",#/# 0"('/(' 0,**$/8 '=/ N*/,-7/N"++"(8 IU*$V1-"(FW"(N"++/*0$,LF.=,*/IL$J/ L$0/(8/T :=$0= O*,('8 18,O/

'" '=/ O/(/*,L K1VL$0 :$'= 8-K1L,'/#0*$'/*$,>

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Security Professionals Conference 2014

Session Outline

• X,0JO*"1(# – 6($7/*8$'2 ") 9,:,$ ‘ $ .28'/+

– 9,:,$ ‘ $ X*/,0= W"-Y0,-"( Z,: ?#/Y($-"(8B

• X*/,0=/8

• NL,88 I0-"( Z,:81$'

• &(8-'1-"(,L [/8K"(8/ ?.28'/+\N,+K18B – ./01*$'2 ]"8'1*/ I88/88+/(' – &()"*+,-"( ./01*$'2 ]*"O*,+

– I N,+K18^8 [/+/#$,-"(_ M,K$ ‘ "L,($ NN

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Security Professionals Conference 2014

Agenda - continued

• ]L,( )"* , X*/,0= ` Z,:81$' – &#/(-)2 M/2 ]L,2/*8 ` a/0$8$"( b,J/*8

– 6(#/*8',(#$(O '=/ c]L,$(-de

– &()"*+,-"( ./01*$'2 ]*"O*,+

– &(0$#/(' [/8K"(8/ ]L,(

– X*/,0= [/8K"(8/ ` W"-Y0,-"( ]L,(

– N"++1($0,-"(8 ]L,(

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Security Professionals Conference 2014

University of Hawaii System

• RA 0,+K18/8

• 3(/ [/8/,*0= 6($7/*8$'2 – bf(", ?g,O8=$K 0,+K18B

– GATAAA 8'1#/('8• S:" X,00,L,1*/,'/

6($7/*8$-/8 – 69 h/8' 3,=1_ GQAA

– 69 9$L"_ HAAA

• ./7/( N"++1($'2N"LL/O/8 – 9,:,$ ‘ $ NN_ QHAA

– 9"("L1L1 NN_ HQAA – M,K$‘ "L,($ NN_ @QAA

– M,1,$ NN_ RDAA – Z//:,*# NN_ PCAA

– b,1$ N"LL/O/_ HAAA

– h$(#:,*# NN_ GPAA

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Security Professionals Conference 2014

Information Technology Services

• .28'/+ 340/

• [/K"*' '" '=/ i$0/ ]*/8$#/(' ") &()"*+,-"(S/0=("L"O2 ` N=$/) &()"*+,-"( 340/*

REQ )1LL -+/ 8',d• RR@ 8'1#/(' /+KL"2//8

• H O*"1K8_ – S/0=("L"O2 &()*,8'*10'1*/

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– I#+$($8'*,-7/ j*"1K

• &.3 #$*/0' */K"*' '" i] &S ` N&3

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Security Professionals Conference 2014

ITS Responsibilities

• .28'/+F:$#/ $()"*+,-"( 828'/+8 `8/*7$0/8 – .'1#/(' $()"*+,-"( 828'/+ – ]/*8"((/L 828'/+ – k$(,(0$,L 828'/+ – a,', :,*/="18/ \ "K/*,-"(,L #,', 8'"*/ – Z/,*($(O +,(,O/+/(' 828'/+ – l+,$LT :/VT $#/(-'2 +,(,O/+/('\#$*/0'"*2 8/*7$0/8T

0"('*,0' 8/*7$0/8T =/LK #/8JT #/8J'"K 81KK"*'T K="(/T8$'/ L$0/(8$(O

• W/':"*J &()*,8'*10'1*/• &()"*+,-"( ./01*$'2

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Security Professionals Conference 2014

Characteristics & Complexities

• l,0= 0,+K18\#/K,*'+/('\1($' $8 c1($m1/e

• 9$O=L2 #/0/('*,L$n/# – N,+K18/8\#/K,*'+/('8 8/' 1K '=/$* ":( 8/*7/*8 ,(#

8/*7$0/8

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• W" c,1'="*$'2e "7/* 0,+K18/8

• X1' #" +,(,O/ ` +,$(',$( '=/ 828'/+F:$#/ 8/*7$0/8 ,(# (/':"*J $()*,8'*10'1*/

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Security Professionals Conference 2014

HAWAI !I STATE LAWS

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Hawai !i Revised Statutes 487-N

• a/Y($-"( ") ]/*8"(,L &()"*+,-"(_

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– a*$7/*^8 L$0/(8/ (1+V/* "* 9,:,$ ‘ $ &#/(-Y0,-"( W1+V/*o – I00"1(' (1+V/*T 0*/#$' "* #/V$' 0,*# (1+V/*T ,00/88

0"#/T "* K,88:"*# '=,' :"1L# K/*+$' ,00/88 '" ,($(#$7$#1,L^8 Y(,(0$,L ,00"1('o

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Security Professionals Conference 2014

HRS Definition of “Breach”

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Security Professionals Conference 2014

HRS Reporting Requirements

• ]*"7$#/ ("-0/ '" ,d/0'/# $(#$7$#1,L8 – a/80*$K-"( ") $(0$#/('

– S2K/ ") K/*8"(,L $()"*+,-"( $(7"L7/#

– [/+/#$,-"( ,(# K*/7/(-7/ ,0-"(8 ',J/( – N"(',0' K="(/ (1+V/* )"* ,##$-"(,L $()"*+,-"(

– I#7$0/ '" ,d/0'/# $(#$7$#1,L

• h*$U/( */K"*' '" 8','/ L/O$8L,'1*/ :$'=$(':/('2 #,28 ,p/* #$80"7/*2 ") 8/01*$'2V*/,0=

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Other Hawai !i State Reporting

Requirements• b,(#,'"*2 [/K"*-(O ") ILL &()"*+,-"(

.28'/+8 :$'= ./(8$-7/ &()"*+,-"(

• [/K"*' ,LL 828'/+8 0"(',$($(O 8/(8$-7/$()"*+,-"( ,(# 1K#,'/ '=/ $()"*+,-"( ,'L/,8' ,((1,LL2

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Security Professionals Conference 2014

UH Information Security Policy

• .28'/+F:$#/ /q/01-7/ K"L$02• lG>GRH_ ./01*$'2 ` ]*"'/0-"( ") ./(8$-7/

&()"*+,-"(

• ]*"+1LO,'/# $( GAAP

• a/Y($-"( ` /q,+KL/8 ") 8/(8$-7/ $()"*+,-"(

• a,', 0,'/O"*$n,-"(_ K1VL$0 ` 8/(8$-7/

• ["L/8 ` [/8K"(8$V$L$-/8• k*,+/:"*J )"* 18/ ` K*"'/0-"( ") 8/(8$-7/

$()"*+,-"(

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Security Professionals Conference 2014

Also in UH Policy…

• N=,(0/LL"*8 ,(# i$0/ ]*/8$#/('8 ,*/*/8K"(8$VL/ )"* /L$+$(,-(O ,LL1((/0/88,*2 8'"*,O/ ") K/*8"(,L$()"*+,-"(

• IL8" */8K"(8$VL/ )"* $+KL/+/(-(O,KK*"K*$,'/ 8/01*$'2 +/,81*/8 )"*

828'/+8 1(#/* '=/$* K1*7$/: '=,' +18'*/',$( 8/(8$-7/ $()"*+,-"( )"* /88/(-,L6($7/*8$'2 "K/*,-"(8

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THE BREACHES

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Breach #1: April 2009Kapi !olani CC – 15,000 affected

• &S 8',d :,8 ("-Y/# '=,' , 0"+K1'/* :,8V/=,7$(O 8'*,(O/L2

• N"+K1'/* 18/# '" K*"0/88 Y(,(0$,L ,$#

,KKL$0,('8 $(K1r(O 8'1#/('^8 K/*8"(,L$()"*+,-"( $('" '=/ 6. a/K'> ") l#10,-"(^8Y(,(0$,L ,$# :/V8$'/

• N"+K1'/* ,L8" ,00/88/# , #/K,*'+/(',L

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Security Professionals Conference 2014

Breach #2: March 2010

Honolulu CC – 35 affected• N"+K*"+$8/# 0"+K1'/* 0"(',$(/# 0*/#$'

0,*# (1+V/* )"* 8'1#/('8 /(*"LL/# $(g$O=' '*,$($(O 0"1*8/

• .'"*,O/ ") 0*/#$' 0,*#8 :,8 1(,1'="*$n/#,(# $( 7$"L,-"( ") 69 K"L$02

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Security Professionals Conference 2014

Breach #3: July 2010

M"

noa – 53,000 affected• ./*7/* :$'= 8/(8$-7/ $()"*+,-"( :,80"+K*"+$8/#

• a,',V,8/ 0"(',$(/# K/*8"(,L$()"*+,-"(T ..W8 "* 0*/#$' 0,*#$()"*+,-"( )"* ,(2"(/ :=" #$# V18$(/88:$'= '=/ ],*J$(O 340/ V/'://( RCC@

,(# !1(/ GAAC

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Security Professionals Conference 2014

July 2010: Executive Directive

• 69 ]*/8$#/(' $881/# ,( lq/01-7/ a$*/0-7/'" 69 ./($"* Z/,#/*8=$K ?i]8 ` N=,(0/LL"*8B

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• b18' #/8$O(,'/ , 8$(OL/ $(#$7$#1,L '" "7/*8//1($'^8 $()"*+,-"( K*"'/0-"( ,(#0"+KL$,(0/ K*"O*,+

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Security Professionals Conference 2014

Executive Directive – cont.

• a$*/0'/# '=/ #/8$O(,'/# 0,+K18/q/01-7/ '" /(81*/ )1LL 0"+KL$,(0/ '"_

– [/K"*' ]& 828'/+8 ?K/* 8','/ L,:B– ]1*O/ 1((/0/88,*2 ..W8o /(81*/ 0*/#$' 0,*#

K*"0/88$(O $( 0"+KL$,(0/ :$'= 69 K"L$02– [/7$/: ,(# 8'*/(O'=/( $('/*(,L 0"('*"L8 ,*"1(#

=,(#L$(O ") 8/(8$-7/ $()"*+,-"(

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Security Professionals Conference 2014

Breach #4: October 2010

UH West Oahu – 40,000 affected• 6($7/*8$'2 ("-Y/# V2 I,*"( S$'18T ]*$7,02

a$*/0'"* ") '=/ Z$V/*'2 N",L$-"(T , ("(FK*"Y' O*"1K V,8/# $( h,8=$(O'"( a>N>

• k$L/8 :/*/ #$80"7/*/# 18$(O , j""OL/ 8$'/8/,*0=

• k$L/8 :/*/ 1KL",#/# '" , 69h3 ),01L'2

:/V 8/*7/* $( a/0/+V/* GAAC V2 , ),01L'2+/+V/* :=" V/L$/7/# '=/ 8/*7/* :,88/01*/#

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Google Search Results

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http://www.staradvertiser.com/news/breaking/108760734.html

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http://www.staradvertiser.com/news/20101118_Data_breaches_earn_UH_an_F.html

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“The purpose of this Act is to strengthen the safeguards forsecurity breaches of personal information held by governmentagencies.”

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Security Professionals Conference 2014

Class Action Lawsuit

Complaint“Seeks an injunction: (a) forbidding UH from violatingthe constitutional rights of its students, faculty andguests, as protected by the right to privacy of the

United States and Hawaii Constitutions by theunauthorized released of private information,including but not limited to SSN and (b) mandatingthat the University of Hawaii take appropriatemeasures to ensure the protection of privateinformation within its possession.”

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Security Professionals Conference 2014

Class Action Lawsuit – cont.

“Seeks monetary damages to compensate classmembers for expenses including but not limited toenrollment in credit reporting monitoring

program(s), time spent in monitoring credit reports,credit card and bank statements, and identity theftinsurance.”

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Lawsuit Progression &

Timeline• !1(/ GARR_ l()"*0/ L$-O,-"( ="L# "( ,LL$(7"L7/# /+,$L8 ?$( K*"0/88_ +$O*,-"( '"j""OL/B

• !1(/ GARR_ 69 YL/# +"-"( '" #$8+$88• !1L2 GARR_ 3(/ +"*/ V*/,0= t '=/p ")

K,K/* #"01+/('8 0"(',$($(O 0*/#$' 0,*#(1+V/*8 t GDAA ,d/0'/#

• !1L2\I1O GARR_ N"+K$L$(O L$8' ") IZZ,d/0'/# $(#$7$#1,L8 ?/8'> "7/* @AA +,(="1*8 t Q ://J8T @u K/"KL/B

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Security Professionals Conference 2014

Compiling List of AffectedIndividuals

• .',*'/# :$'= CPTAAAu $(#$7$#1,L */0"*#8

• i/*2 K*"VL/+,-0 t #$# ("' =,7/ /("1O=$()"*+,-"( '" 1($m1/L2 $#/(-)2 $(#$7$#1,L8

• l,*L2 V*/,0=/8 F K1*O/# 8/(8$-7/ #,', /L/+/('8• 9,# '" ,U/+K' '" */0*/,'/ #,', )*"+ +1L-KL/ #,',

8"1*0/8

• [/m1$*/# +,(1,L 7$81,L $(8K/0-"( ") v/,0=v

*/0"*# '" 0"**/0' $()"*+,-"( ,(# */+"7/#1KL$0,'/8

• l(#/# 1K :$'= CATAAAu /L$O$VL/ )"* 0*/#$'+"($'"*$(O

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Security Professionals Conference 2014

Timeline – cont.

• !,(> GARG_ h"*J$(O "( '/(',-7/ 8/UL/+/('

• !,(> GARG_ b"-"( )"* ]*/L$+$(,*2 IKK*"7,L") ./UL/+/('

• k/V> RT GARG_ N"1*' =/,*$(O "( b"-"( )"*]*/L$+$(,*2 IKK*"7,L

• k/V> RDT GARG_ N*/#$' +"($'"*$(O 8/*7$0/V/O$(8 +,$L$(O "1' ("-0/8 '" 8$O( 1K )"*8/*7$0/8o 8/*7$0/8 :"1L# V/O$( IkSl[ Y(,L0"1*' ,KK*"7,L

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Security Professionals Conference 2014

FINALLY SETTLED!

• b,*0= RT GARG_ ]1VL$0 ("-Y0,-"(_ ;"$('K*/88 */L/,8/T /+,$L VL,8' '" ,LL 69),01L'2\8',d\8'1#/('8T IL1+($I88"0$,-"(T K"8'8 "( 0,+K18 :/V 8$'/8T(/:8K,K/*8

• !"# %&' %(&%) *+,"- .//012"- 30",456

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Security Professionals Conference 2014

Lawsuit Lessons Learned

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Security Professionals Conference 2014

Plaintiff’s Motivation?

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Security Professionals Conference 2014

Evaluation of Cause of

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Security Professionals Conference 2014

Information Security

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Security Professionals Conference 2014

Need to Address

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Security Professionals Conference 2014

Already In Place:

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Security Professionals Conference 2014

Ongoing Efforts

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Security Professionals Conference 2014

Consultant: Scope of WorkcS=/ 6($7/*8$'2 ") 9,:,$$ ?69B $8 0"++$U/# '"$+KL/+/(-(O , 828'/+:$#/ $()"*+,-"( 8/01*$'2K*"O*,+ '" */KL,0/ '=/ 01**/(' #/0/('*,L$n/#,KK*",0=> S=$8 K*"O*,+ +18' L/7/*,O/ V/8' K*,0-0/8'" +,q$+$n/ $()"*+,-"( 8/01*$'2 :=$L/ 0"(-(1$(O '"81KK"*' '=/ K*$(0$KL/8 ") ,0,#/+$0 )*//#"+ ,(#"K/((/88 0/('*,L '" , 1($7/*8$'2s8 01L'1*/ ,(# +$88$"(>69 V/L$/7/8 $' /88/(-,L '" V/O$( :$'= ,( $+K,*-,L/qK/*' ,88/88+/(' '" #/7/L"K , KL,( )"* , ="L$8-0828'/+:$#/ ,KK*",0=> S=$8 ,88/88+/(' :$LL ,88/8801**/(' K"L$0$/8T 01**/(' K*,0-0/8 ,(# 01**/(' 0,+K18,:,*/(/88 ,8 '=/ V,8$8 ") */0"++/(#,-"(8 )"*$+K*"7/+/('8 $( 8/01*$'2 K"L$0$/8T K*,0-0/8 ,(#/#10,-"(>e

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Security Professionals Conference 2014

Services Provided:• [/7$/: /q$8-(O $('/*(,L ,(# /q'/*(,L

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Security Professionals Conference 2014

Summary of Findings:

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Security Professionals Conference 2014

Overarching Recommendation

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Security Professionals Conference 2014

UH Information SecurityProgram

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Security Professionals Conference 2014

Resulting Projects

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Security Professionals Conference 2014

Projects - continued

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Security Professionals Conference 2014

Awareness & Training

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Security Professionals Conference 2014

Develop Project Plan &Priorities

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Security Professionals Conference 2014

Security @ the Campuses• .',*-(O '" +,J/ 8/01*$'2 , K*$"*$'2

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Security Professionals Conference 2014

KAPI !OLANI COMMUNITYCOLLEGE

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Security Professionals Conference 2014

KCC Overview

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Security Professionals Conference 2014

Breaches

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Security Professionals Conference 2014

Our First Breach… Yeah3( IK*$L RDT , 0"+K1'/* '=,' =,# ,00/88 '" K/*8"(,L$()"*+,-"( ") Y(,(0$,L ,$# ,KKL$0,('8 :,8 )"1(# '" V/$()/0'/# :$'= , 8K/0$Y0 K$/0/ ") +,L:,*/ '=,' $8V/L$/7/# '" =,7/ '=/ 0,K,V$L$'2 '" 8'/,L 18/*w8 8/(8$-7/#,', ,(# 0"++1($0,'/ :$'= 8K/0$Y/# &('/*(/':/V8$'/8> h=$L/ '=/ $()/0'/# 0"+K1'/* #$# ("' $'8/L)8'"*/ ,(2 8/(8$-7/ $()"*+,-"(T $' :,8 "( , L"0,L(/':"*J :=/*/ 8/(8$-7/ $()"*+,-"( :,8 8'"*/# )"*Y(,(0$,L ,$# K*"0/88$(O> S=/ 0"+K1'/* :,8 */+"7/#)*"+ '=/ (/':"*J $++/#$,'/L2 ,(# , )"*/(8$0$(7/8-O,-"( $($-,'/#> S=/ $(7/8-O,-"( K*"7$#/# ("/7$#/(0/ '=,' ,(2 8/(8$-7/ $()"*+,-"( :,8 ,0'1,LL2,00/88/# V2 '=/ $()/0'/# 0"+K1'/*T 2/' $' ,L8" #$# ("'*1L/ "1' '=,' K"88$V$L$'2>

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Security Professionals Conference 2014

Aren’t Issues a Blast?

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Security Professionals Conference 2014

Who Do You Call:IDENTITY FINDER!

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Security Professionals Conference 2014

Wait For It

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Security Professionals Conference 2014

Help Desk Changes

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Security Professionals Conference 2014

IF USERS DON’TCHANGE…

I WILL CRY!

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Security Professionals Conference 2014

What to Drill into UsersHeads

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Security Professionals Conference 2014

DON’T SHAKE THE TREE!

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Security Professionals Conference 2014

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Security Professionals Conference 2014

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Security Professionals Conference 2014

It’s Time for Training

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Security Professionals Conference 2014

Wait! Did you say secondbreach? *aghhhhhhh!!*

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Security Professionals Conference 2014

I Forgot about Hard Copy

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Security Professionals Conference 2014

It’s Already 2014

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Security Professionals Conference 2014

Information SecurityGovernance

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Security Professionals Conference 2014

Technical Security Oversight

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Security Professionals Conference 2014

Sample Agenda• ./*7/* */O$8'*,-"( 1K#,'/ ?$(0L1#$(O *,(#"+

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Security Professionals Conference 2014

Server Registration

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Security Professionals Conference 2014

Server Registration Followup

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Security Professionals Conference 2014

Information SecurityCompliance Assessments

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Security Professionals Conference 2014

Assessments Status

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Security Professionals Conference 2014

Assessment Observations

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Security Professionals Conference 2014

IA Next Assessment

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Security Professionals Conference 2014

* Exercise

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Security Professionals Conference 2014

* Exercise Responses?

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Security Professionals Conference 2014

WHAT DOES THIS MEANFOR MY INSTITUTION?

(SO NOW WHAT?)

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Security Professionals Conference 2014

Visible Due Diligence

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Security Professionals Conference 2014

Response Elements

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Security Professionals Conference 2014

EDUCAUSE HEISC Resources

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Security Professionals Conference 2014

Plan, Plan, Plan!

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Security Professionals Conference 2014

Address “Plaintiff” Perceptions& Motivations

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Security Professionals Conference 2014

Doing it “Right”

http://www.washingtonpost.com/local/college-park-shady-grove-campuses-affected-by-university-of-maryland-security-breach/2014/02/19/ce438108-99bd-11e3-80ac-63a8ba7f7942_story.html

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Security Professionals Conference 2014http://www.commerce.senate.gov/public/?a=Files.Serve&File_id=b92bba0e-787f-426d-b1ce-14f2c73f9f13

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Security Professionals Conference 2014

LAWSUITS APLENTY…

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Security Professionals Conference 2014

Target Class Action Lawsuit

http://bit.ly/QWhOvm

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Security Professionals Conference 2014

And…

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Security Professionals Conference 2014

Your Plans?

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Security Professionals Conference 2014

Don’t Forget…

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Security Professionals Conference 2014

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