Sarah Mbatha &Marc Molloy Juliet Grant – Family Mosaic

Why we do it

The journey so far

Our offer

Employment Boot Camp

The future

2012

Process mapped customer journey

Developed value for money baseline

Initiated employment control group study

Launched 1000 into Jobs linked to Family Mosaic manifesto ‘Health, Wealth and Wellbeing’

Employment target linked to staff annual bonus

Created staff ‘pledge’ events

Track individual outcomes

Service Ethos:

Jobs for people, not people for jobs

Customer led relationship

Non competitive team culture

Personalised support

Pre & Post employment training

Employer engagement (not a brokerage)

Support transition to employment

Innovative Courses:

Get that Job

Get that promotion

Business Boot Camp

Employment Boot Camp

Employment Boot Camp:

What is it?

How does it work?

Outcomes

Designed to challenge medium to long term unemployed to:

• Rethink their lifestyle

• Identify and address personal barriers

• Change their attitude

• Feel positive about the future

Challenge, Invigorate and Inspire customers through practical workshops designed to improve:

• Confidence, motivation & job search

• Money management skills & financial awareness

• Personal fitness & nutrition

Targeted Recruitment

Pre Course Interview

1 hour workshops2 Days per week6 week Course

Incremental Holistic Learning

Programme

PersonalisedFollow Up

Support Package

In Work Support

Making a Difference:

“I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high”

Daniel 42

Confidence Module:

Self Confidence

Self Presentation

Self Motivation

Nutrition and Wellbeing Module:

Understanding different types of nutrition

Healthy eating

Wellbeing

Health Module:

Fitness

Health

Vitality

Money Management Module:

Money and debt management

Lending & loans - avoiding the sharks

Finding the right financial product

Personal action plans - 1:1 support

Employability Module:

Effective job search

Application and CV’s

Interview practice

Making a Difference:

“I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high”

Daniel 42

Making a Difference:

“I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high”

Daniel 42

Courses:

EBC: 31% into work

Youth EBC: 45% into work

GTJ: 40% into work

Care & Support staff training

People in work:

736 into Work (April 2012-Present)

160 Apprentices

110 Care & Support Customers

Outputs:

301 into work (2012-13)

148 into work (2013-14; Q1-2)

91 apprentices

80% retention rate (3months)

1

2

Reduction in arrears

3

Support career progression

Support affordable childcare

Focus on over 50s

Business start-up courses

Fixed term tenancy offer

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