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Presenter: Dr. Vivaldo M. Ferreira, PhDDate: March 15, 2016

SAP User Experience & SAP Learning HubLive Introduction Session

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Customer

Agenda

• Welcome & introduction

• Digital Transformation and UX

• Brief Overview of SAP Learning Hub

• SAP User Experience Integrated Learning Journey - Relevant UX Learning Content, SAP Learning Rooms, openSAP, Instructor-Led Training, and SAP Live Access

• Live Demo of SAP User Experience Learning Room

• Upcoming Content Releases (2016)

• Q&A

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 3Customer

Digital Transformation and UX

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Business Drivers for User Experience

• Digital transformation: as digital transformation is accelerating, more and more users are interacting directly with enterprise systems, with increasing expectations regarding consumer-grade user experience and smart consumption across devices.

• Complexity and TCO: Customer’s SAP system landscape is usually complex, heterogeneous and based on various release versions that come with old UI technologies.

• Efficiency: Productivity of the users is limited due to the complexity of processes and old-fashioned user interfaces (e.g. no access to business apps from mobile devices).

• User experience: The user experience for self-services need to be streamlined across various solutions and easily accessible.

• Time to value: UX projects quickly deliver results, whereby an on-premise approach tends to enforce a longer project timeline with cumbersome installation, deployment and configuration phases for the required tools and services.

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 5Customer

Benefits of Adopting SAP’s User Experience Design Strategy & Technology • Why SAP User Experience is IMPORTANT in the market

today!• SAP Fiori UX is a radical rethink of the way people should

interact with an ERP system• It will impact the way application leaders manage their SAP

implementation, including team responsibilities, structures and success metrics

• SAP Fiori UX is an opportunity to drive greater standardization across all organizations

• UX & superior Customer Experience simplicity is core to any business’ success story

• Trends in development community• Designer with focus on SAP are aggressively adopting SAP

Fiori design principles and tools to create prototypes that seamlessly integrate with development tools

• Traditional developers are currently re-skilling (e.g. Web, Client/Server, ABAP developers) on HTML5, SAPUI5, and SAP Fiori Web and Mobile Apps development

• Web technologies are the way of the future (HTML5, openUI5, SAPUI5, JavaScript, etc).

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Customer

The Value of User Experience

http://experience.sap.com/designservices

UX Value Calculator

Launch

Monetary Value

Human Value

GainProductivity

SaveTraining

Costs

DecreaseUser

Errors

DecreaseChange

Requests

IncreaseUser

Satisfaction

IncreaseCustomerLoyalty

IncreaseSolutionAdoption

StrengthenRelationship

(IT and Business)

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 7Customer

SAP Fiori 2.0 Awards

Red Dot Awards:

• September 25, 2015:• Design Concept 2015 for SAP Fiori UX 2.0. The next

generation user experience for SAP software

• November 6, 2015:• SAP Medical Research Insights solution

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Customer

Sampling of Custom Applications Built on SAPUI5 & SAP Fiori Design Principles

Customer Engagement Fiori AppsSAP Fiori Designed Wearables

WTA Finals BiltFan Experience

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UX Transformation: SAP Fiori vs. SAP GUI• SAPUI5 contains all the controls you

need in order to build beautifully design Fiori apps out of the box

• Wizard driven

• Smart Controls & Smart Templates

• Theme Designer has predefined UI5 style elements to change the look & feel of an app

• SAP GUI transactional centric approach transformed into a consumer-grade application available on the desktop, laptop and mobile devices

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Customer

S/4 HANA User Experience

• Every SAP Fiori app is built as a component and defined by a set of metadata in S/4 HANA, so it can run in a container on any user device

• Custom Branding Features• Designers and developers can use

predefined SAPUI5 style elements and change the look & feel of a Fiori App with Theme Designer

S/4 HANA User Experience

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Customer

Sampling of Customers Transforming Their User Experience

… and many more, including SAP’s top partners

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Example Use Case of Fiori Extensibility

Customer wishes to also display a task list

Customer wishes to add a confirmation workflow

Customer wishes to add custom fields of a Q

issue

SAP Delivered App Extended App

Customer wishes to display quantity

Customer adds new tab to display quantity

details

Customer adds confirmation workflow

Customer adds custom fieldsCustomer

adds task list

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Customer

UX Related Tools and Services

Discover and Design Related

Developand Deploy Related

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Customer

Agenda

• Welcome & introduction

• Digital Transformation and UX

• Brief Overview of SAP Learning Hub

• SAP User Experience Integrated Learning Journey - Relevant UX Learning Content, SAP Learning Rooms, openSAP, Instructor-Led Training, and SAP Live Access

• Live Demo of SAP User Experience Learning Room

• Upcoming Content Releases (2016)

• Q&A

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Customer

SAP UX Enablement - SAP Learning HubA cloud-based learning platform for individuals and enterprises

Social learning and learning roomsStructured collaboration and social learning led by experts from SAP

Live system accessExclusive purchase optionfor on-demand access to live training systems

Educational contentUnlimited access to all of the learning content from SAP, including role-based learning and certification paths

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Customer

Integrated SAP UX Portfolio

• OpenSAP – Offers introductory MOOC classes on SAP UX topics• Learning Hub & SAP UX Learning Room – Contains learning content

for SAP User Experience solution areas and roles:• SAP Design Thinking• SAP UX Design Methodology & Best Practices • SAP Fiori (Fiori Apps, Launchpad, Theme Designer) • SAP Gateway• SAP Screen Personas• SAPUI5, Splash, BUILD

• Classroom – SAP offers Learning Hub courses in the ILT format for learners who prefer the traditional classroom experience.

• To see what is currently available in the UX portfolio, visit SAP Education’s training webshop:

• Training & Certification Webshop URL: https://training.sap.com/g/en/courses-and-curricula/sap-user-experience

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Customer

Agenda

• Welcome & introduction

• Digital Transformation and UX

• Brief Overview of SAP Learning Hub

• SAP User Experience Integrated Learning Journey - Relevant UX Learning Content, SAP Learning Rooms, openSAP, Instructor-Led Training, and SAP Live Access

• Live Demo of SAP User Experience Learning Room

• Upcoming Content Releases (2016)

• Q&A

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18Customer

Start with a quick orientation

Go deeper become fully competent with SAP Fiori

Premium Curriculum for SAP Fiori Designersplanned for early 2016.

v0.2e12.2015-R1511

E2E Learning Journey for SAP User ExperienceFocus Area: Designing, Implementing & Administering SAP Fiori

1/2

(*) You must be registered to access a Learning Room!

Premium Curriculum & Administration Exam for SAP Fiori Administratorsplanned for early 2016.

SAP Fiori Implementation & Administration

LA

SAP Live Access for Fiori

Interested in how SAP Fiori works in S/4 HANA?

SAP Fiori Design UI5 Development Hands-on Practice

SAP Fiori Advanced Administration

SAP UX Learning Room

Launch Register*

SAP UX in a Nutshell

2-3 hrs.

openSAP

UX001s

Creating Bus. Value with User Experience

~10 hrs.

openSAP

UX003s

Introduction to S/4HANA

S4H01

2 days

Classroom Flipbook

10 hrs.

SAP User Experience Fund. and Best Practices

SAPX01

3 daysClassroom Flipbook

12 hrs.

SAP UX Learning Room

Launch Register*

Design Research

~6 hrs.openSAP

UX003s THINK1

Design Thinking for Bus. Innovation - Live Experience

2 daysClassroom Flipbook

10 hrs.~3 hours

80 questions

C_THINK_01

SAP Certified Associate

Design Thinking

HTML5 Foundations

2 days.

SAPX04

Classroom Flipbook

SAPUI5 Development

3 dayseLearning

12 hrs.Classroom

SAPX05/SAPX5e

Flipbook

SAPTEC/SAPTEE

SAP NetWeaver Application Server - Fundamentals

3 daysClassroom eLearning

12 hrs.

Flipbook

AS ABAP – Administration

ADM100

5 days 20 hrs.Classroom Flipbook

SAP Fiori Implementation, Administration and Configuration

5 daysClassroom

SAPX03

Flipbook20 hrs.

~3 hours 80 questions

C_SAPXIMP_20

SAP Certified Technology Associate

Implementation and Configuration

SAP Gateway - Building OData Services

5 days.

GW100/GW100e

Classroom eLearning20 hrs.

Flipbook

SAP Fiori Administration

5 daysClassroom

SAPX11/SAPX1e

eLearning12 hrs.

Flipbook

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19Customer

2/2v0.2e12.2015-R1511

E2E Learning Journey for SAP User ExperienceFocus Area: SAPUI5/Fiori/Screen Personas Development

SAPUI5/Fiori Development

Additional Premium Curriculum for SAP Fiori Developers planned for mid-2016.

Developer Associate Exam for SAP Fiori Developers planned for early 2016.

Expand your skills…

SAP Screen Personas

Premium Curriculum & Developer Exam for SAP Fiori Developers planned for mid-2016.

OData Services Fiori Apps

Stay up-to-date!

Feedback?Was this map useful? Do you have ideas for how to improve it? We’d love to get your feedback.

SAP Fiori Cloud EditionEarly Knowledge Transfer eLearning

6 hrs.

HTML5 Foundations

2 days.

SAPX04

Classroom Flipbook10 hrs.

SAPUI5 Development

3 dayseLearning

12 hrs.Classroom

SAPX05/E

Flipbook

SAP Gateway - Building OData Services

5 days.

GW100/E

Classroom eLearning20 hrs.

Flipbook

Build your own Fiori App in the Cloud

~10 hrs.openSAP

UX411s

SAP Fiori Apps Custom Dev. Using Web IDE

3 days.

SAPX12/E

Classroom eLearning12 hrs.

Flipbook

Developing Mobile Apps with SAP HANA Cloud Platform

~10 hrs.openSAP

SAP Screen Personas Overview

~8 hrs.openSAP

UX008s

SAP Screen Personas Development

3 dayseLearning

12 hrs.Classroom

SAPX09/E

Flipbook

SAPUI5 Advanced Development

SAPX08

3 daysClassroom Flipbook

12 hrs.

SAP User Experience Learning Room Demo

Click icon to add picture

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Customer

Agenda

• Welcome & introduction

• Digital Transformation and UX

• Brief overview of components of SAP Learning Hub

• SAP User Experience Integrated Learning Journey - Relevant UX Learning Content, SAP Learning Rooms, openSAP, Instructor-Led Training, and SAP Live Access

• Live Demo of SAP User Experience Learning Room

• Upcoming Content Releases (2016)

• Q&A

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 22Customer

Upcoming Content Releases (2016)• Content updates in Q1-Q2/2016:

— GW100 - Building OData Services Using SAP Gateway 2.0 (SP12). 5 days— SAPX03 – SAP Fiori Implementation and Configuration— UX300 - SAP Screen Personas 3.0 Development. 3 days— UX400 - openUI5 Development Foundations. 5 days— UX402 - SAP SAPUI5 Development. 3 days

• New Content in 2016— UX100 - SAP Fiori Introduction (On-Premise). 3 days (Q3)— UX101 - SAP Fiori Cloud Edition Introduction. 2 days (Q2)— UX102 - Introduction to SAP User Experience UIs for Application

Consultants. 3 days (Q2)— UX200 - SAP Fiori System Administration. 3 days (Q3)— UX401 - SAP Fiori From Design to Prototype. 3 days (Q3)— UX410 - Customizing Standard SAP Fiori Apps. 3 days (Q4)— UX412 - Mobilizing SAP Fiori Standard Apps. 3 days (Q4) Planned Certifications— New - C_FIORDEV_20 - SAP Certified Development Associate - SAP Fiori

Apps Developer— New - C_FIOADM_28 - SAP Certified Technology Associate - SAP Fiori

System Administration

Q&A

Click icon to add picture

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Thank you

Vivaldo M. Ferreira, PhDTel: 678.585.7299 | Mobile: 404.386.6627 | vivaldo.ferreira@sap.com