Crafting the Next Wave of Agility

Stuart McCalla and Nick McDuffie Agile Coaches at Salesforcenmcduffie@salesforce.comsmccalla@salesforce.com

Agile @ Salesforce

Outcomes

• High Level overview of the Integral Model

• Share tools that Salesforce uses.

• Develop an Integral map for change in your organization

VUCA

Volatility

Uncertainty

Chaos

Ambiguity

Salesforce as an Organization

• Salesforce has over 400 teams in Technology and Products

• Experiencing tremendous growth

• Focus on wholeness, not just system and process

• Experiment for high performance?

• Mapping the organization

• Innovation driven

Maintain and enhance culture

What is Integral theory

Upcoming book from Michael Spayd

“Coaching the Agile Enterprise”

Integral Agile

=

Integral Quadrants

ITS

• Workflow• Organizational

design• Systems and

Structure

WE• Culture • Shared Stories • Memes• Who are we?• shared values?

IT• Skills• Metrics• Processes

I • Psychological• Spiritual• Cognitive• What do I

value and Feel?

• Individual

Source: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)

Mindset Practices

EnvironmentRelationship & Culture

Elevations

Source: Reinventing Organizations, Frederic Laloux, 2014

Amber Breakthrough

Source: Reinventing Organizations, Frederic Laloux, 2014

● Stable processes

● Formal hierarchies

Orange Breakthrough

Source: Reinventing Organizations, Frederic Laloux, 2014

● Innovation

● Accountability

● Meritocracy

Green Breakthrough

Source: Reinventing Organizations, Frederic Laloux, 2014

● Empowerment

● Values-driven culture and inspirational purpose

● Multiple stakeholder perspective

“The next generation of CEOs must advocate for all stakeholders - employees, customers, community, the environment, everybody, not just shareholders.”

-Salesforce CEO Marc Benioff in the Wall Street Journal

Discussion

Pick an organization or system as a table.

● What elevation is your organization?

● What traits and behaviors does your organization exhibit that led you to that conclusion?

Integral Quadrants - Revisited

ITS

• Workflow• Organizational

design• Systems and

Structure

We• Culture • Shared Stories • Memes• Who are we?• shared values?

IT• Skills• Metrics• Processes

I • Psychological• Spiritual• Cognitive• What do I value?• Individual Mindset

Source: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)

Mindset Practices

EnvironmentRelationship & Culture

Quadrants - Salesforce Tools

ITS • Lean Change

Management• T&P Agile Survey• Program Core Team

Layer

WE • Ohana Culture • Gender Diversity • 1-1-1 Model (VTO)• Social Responsibility

IT • ScrumMaster

Certification• Scrum • Kanban• Embedded Cloud

Coach

I• Individual Reflection• 1x1 Discussions• Professional Coaching

Mindset Practices

EnvironmentRelationship & Culture

Informed by:: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)

Moving to Orange Quadrant

IT I

Mindset Practices

Moving to Green Quadrant

Objective

Mindset

Relationship & Culture

Moving to Teal Quadrant

ITS• Systems and

Structure

We• Who are we?• shared values?

IT• Skills• Metrics• Processes

I• What do I value

and Feel?• Individual

Mindset Practices

EnvironmentRelationship & Culture

Source: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)

Discussion

● How are you going to craft an integral journey for your company?

● What tools could you use in your organization in the “I”, “IT”, “ITS” and “WE” quadrants?

● What experiments could you use in your organization in the “I”, “IT”, “ITS” and “WE” quadrants?

Mindset Practices

EnvironmentRelationship & Culture

I IT

ITSWE

Tangible Outcome

Use your integral map

Close

Retrospective