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Agile User Experience: Two Stories & a Conversa9on
January 12, 2010
Richmond User Experience (RUX) richmondUX.com
AgileRichmondagilerichmond.com
Presented by:Joe Sokohl and Tom Illmensee
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile/ScrumiteraJve soLware engineering process
culture of close collaboraJon
face-‐to-‐face communicaJon (less documentaJon)
deliver well-‐craLed, working code in short cycles
challenging environment for tradiJonal UX
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Manifesto: agilemanifesto.org
12 principles: agilemanifesto.org/principles.html
Global organizaJon: agilealliance.org
Yahoo! Agile UX group: 9nyurl.com/4vrwpd
Scrum: www.controlchaos.com
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
User ExperienceDesigning soluJons for real users doing real tasks
Basing designs on observable behavior, not opinion
Focusing on people while understanding business and technology
User
Services
Busin
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
User Centered Design
Services-Oriented Architectures/Web ServicesEnterprise Data Integration
Business Process & Agility Focus
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Communities of practiceBoxes and Arrows: boxesandarrows.comUX Matters: uxmatters.comUsability Professionals Association: upassoc.orgInformation Architecture Institute: iainstitute.orgInteraction Design Association: ixda.orgJohnny Holland: johnnyholland.orgKonigi: konigi.com
PeopleDon Norman: www.jnd.orgAnders Ramsay: andersramsay.comJared Spool: www.uie.comLuke Wroblewski: functioningform.comLou Rosenfeld: louisrosenfeld.comCarolyn Snyder: snyderconsulting.net
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Jared Spool’s closing keynote 1,400 attended
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Joe’s story
Joe Sokohljoe@RegularJoeConsul9ng.com
@mojoGuzzi
Sunday, January 24, 2010
A Tale from the LiveAid TrenchSunday, January 24, 2010
Agile ’09➡ Challenge: Create a functioning
iPhone-enable Web app in 4 days
➡ Charity: www.ManoAMano.org➡ Goal: Raise $1,000 at the closing
banquet
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Guerilla ResearchSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Crafting Better Research Questions
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Interviewing Research Participants
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
PersonasSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Tell us about Alice...Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Task AnalysisSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Sketching and Rapid DesignSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Teaching the Design Studio Method
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Presenting SketchesSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Day 2: Design ReviewSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Critiquing the DesignSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Paired ProgrammingSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Day 3: From Prototype to Production
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Craftsmen at WorkSunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
Day 4: Finish and LaunchSunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
We didn’t meet our goal...
We exceeded it.
Sunday, January 24, 2010
Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010
...we raised $5,400during Jared’s talk
($2,700 from app with $2,700 matching funds)
www.manoamano.org
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Tom’s story
Tom Illmenseeillmensee@gmail.com
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
hNp://www.flickr.com/photos/amphalon/489866219/
U.S. economy – 2007/2008
S.S. Short Circuit
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Wireframes >> days/weeks
Plan usability study >> 1 week
Recruit users >> 1.5 weeks
Conduct sessions >> 2 days
Analyze data >> 1 week
RecommendaJons >> 3 days
Write report >> 1 week
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
hNp://www.flickr.com/photos/gabriele/68282411/hNp://www.flickr.com/photos/opera-‐nut/2752861268/
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
“[Customer] research collateral, including original paper prototypes,
were all prominently displayed [in Agile work rooms], giving the en9re
team a sense that the [shopper] was always in the room. I heard
repeated feedback that team members from the QA and technical
teams were especially interested by this new way of seeing things—it
really opened their eyes to designing soluJons for
people.”
-‐ Senior Business Strategy Manager
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
hNp://www.flickr.com/photos/lorda/129806123/
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
“One of the responsibili9es of soaware development is to assure that the right
product is being created, and then to create it in the right way. The only way to
accomplish this is to apply the best prac9ces of programming, design, and all of the
other associated disciplines and craas. *TRUE* agile means integra9ng these craas
into a joyful, unified, produc9ve whole.”
-‐ Alan Cooper
“Usability's role in a design project is to be the source of truth about what really
works in the world, as opposed to the team's hopes for what might work.”
-‐ Jakob Nielsen
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
hNp://www.flickr.com/photos/15302763@N04/3386432469
Sunday, January 24, 2010
Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010
What’s your story?
Sunday, January 24, 2010