Post on 18-Jan-2018
description
ROMA TRAININGROMA In a Nutshell
Results-Oriented Management & Accountability
An accountability process used to report outcomes achieved
A conceptual framework for measuring the results of programs and services
A continuous process of assessment, planning, implementation and evaluation of results
What is ROMA?
It’s a Federal Requirement It’s a State Requirement
And it’s a Best Practice Tool!
Can Help Your Agency See Results and Grow!
Why use ROMA?
ROMA Cycle
Agencies use the ROMA Cycle as a guiding process to determine what services/programs to offer and whether they are effective.
With a strong mission statement and Community Needs Assessment, agencies determine what the community’s needs are and what services to offer. They plan the implementation of these services through a short term Community Action Plan and a long term strategic plan.
ROMA Cycle in Practice
Results are also called outcomes
Outcomes are different from just providing a single service (also known as an output), although providing a service is necessary to achieving an outcome.
For example, giving a client emergency food supplies is providing a service. However, the outcome is reduced hunger.
Often many services might be required to achieve one outcome
What are Results?
Outcome = result or change in a client
Output = service
Outcome vs Output
Community action is expected to work on improving both family status and community conditions. Families with low incomes move toward self
sufficiency. Conditions in low income communities are
improved. The agencies have to be well run to do this: Agencies improve capacity to achieve
results.
Community Action has National Goals
Why Should I Care? You play an important role in the ROMA
cycle!
You are a part of the Implementation and Achievement of Results!
Remember that while you might be providing a service, you are also helping the client to achieve an outcome or result, such as increased self-sufficiency
THANKS FOR ALL YOU DO!
Outputs vs. Outcomes
Training Exercise
The statements on the next slides contain outcomes and outputs for various activities. You must correctly identify each to move on to the next slide. If you have questions or difficulty please get with your instructor.
Instructions:
Outreach and Recruitment Enrolls in an Adult Basic Education Program Attends ABE classes Completes ABE Classes
Are these statements:OutcomesOutputs
Adult Basic Education (ABE) Program
These are Outputs because they are services that will help a client reach the desired Outcome of increased adult basic education knowledge.
Correct!!!
Achieves competency in basic math, reading and writing skills
Receives certificate or diploma
Are these statements:OutcomesOutputs
Adult Basic Education (ABE) Program
These are Outcomes because they reflect a change that has occurred in the client’s knowledge of adult basic education.
Correct!!!
Outreach and Recruitment Enrolls in employability counseling
Are these statements:OutcomesOutputs
Employment Program
These both Outputs because they are services that will lead a person to the desired Outcome of getting a job.
Correct!!!
Completes apprenticeship and masters a new skill
Offered employment after a successful interview
Obtained full-time employment
Are these statements:OutcomesOutputs
Employment Program
These are Outcomes because they reflect the change that has occurred in the client’s life.
Correct!!!
Obtained part-time employment Maintained employment for 90 days
Are these statements:OutcomesOutputs
Employment Program
These are Outcomes because they describe a change that has been achieved in a client’s life
Correct!!!
Obtained a bag of food Obtained one month emergency rent
payment Received check for utility bill Received a referral to childcare
Are these statements:OutcomesOutputs
Emergency Assistance
These are Outputs because they are all services, they do not describe a change in the client’s life.
Correct!!!
Alleviated hunger Able to stay in an apartment Prevented homelessness Electric service not shut off
Are these statements:OutcomesOutputs
Emergency Assistance
These are Outcomes. They are not services. They are a change in the client’s life as a result of a service provided.
Correct!!!
Electric utilization, kkw decreased by 10% Gas consumption ccf, decreased by 10% Arrearages eliminated Energy expenditures reduced Value of house rises
Are these statements:OutcomesOutputs
Weatherization
These are all Outcomes because they describe a change that occurred in the client’s life.
Correct!!!
New furnace installed in home Homes insulated to R-18 Kitchen appliances repaired or replaced New thermostat installed
Are these statements:OutcomesOutputs
Weatherization
These are Outputs because they are services provided to the client that will lead to the Outcome of reduced energy costs.
Correct!!!
Youths are involved in fewer conflicts Youth displays greater tolerance of differing
points of view Youth reports more willingness to have friends
with backgrounds different from theirs.
Are these statements:OutcomesOutputs
Conflict Management Program
These are all Outcomes because they describe a change in the youth’s behavior.
Correct!!!
Discussion sessions explore experiences with stereotyping, cultural differences
Youth practice communication and negotiation skills
Are these statements:OutcomesOutputs
Conflict Management Program
These are Outputs because they are examples of services provided by the Conflict Management Program.
Correct!!!
Fifteen (15) at-risk children attend after school sessions
Activities are designed to encourage cooperative play
Are these statements:OutcomesOutputs
After School Program
These are both Outputs because they are services being provided.
Correct!!!
Children master new activities Children’s social skills improve Children make more positive use of free
time outside the program.
Are these statements:OutcomesOutputs
After School Program
These are Outcomes because it demonstrates a change in the client’s life.
Correct!!!
Parents from 10 families attend workshops Six group workshops are conducted Parents participate in role plays and group
discussions
Are these statements:OutcomesOutputs
Parent Education Program
These are all Outputs because they are services provided to parents.
Correct!!!
Parents’ understanding of children’s developmental issues increases
Parents provide more age-appropriate guidance to children
Are these statements:OutcomesOutputs
Parent Education Program
These are both Outcomes because they describe a change that has occurred in the parent’s behavior and understanding.
Correct!!!
Twenty (20) children in grades 4th through 8th are matched with high school tutors
Children receive one-on-one help in reading and math
Tutors emphasize the importance of education.
Are these statements:OutcomesOutputs
Tutoring Program
These are Outputs because they are services provided to children.
Correct!!!
Children’s academic performance increases Children indicate increased belief in their
abilities to learn new subjects.
Are these statements:OutcomesOutputs
Tutoring Program
These are Outcomes because they describe a change the children’s performance and beliefs.
Correct!!!
You have successfully completed the ROMA in a Nutshell Training Activity – Outcomes and
Outputs.
Good Job!!!
Congratulations!!!!
Materials and Information adapted from the National Peer-to-Peer ROMA Training and Certification Project
INCA Community Service
has successful completed
ROMA Training ROMA in a Nutshell
Supervisor Signature Date