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Managing Harassment Complaints Harassment Scenarios Key Points to Remember Your text goes here. This is a placeholder to display what the text will look like in application. Table of Contents (continued)

Transcript of Respect support. Your text goes here. This is a placeholder to display what the text will look like...

An Anti-harassment Training Module

Building a Safe Workplace at LHM:

respect

integrity

support

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Introduction to Harassment

What is Harassment?

Types of Harassment

Harassment Laws & Statistics

Harassment Sources and Policy

Table of Contents

Managing Harassment Complaints

Harassment Scenarios

Key Points to Remember

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Table of Contents (continued)

Introduction to Harassment

“Unwelcome words and actions by unknown persons in public places which are motivated by gender and invade a person’s physical and emotional space in a disrespectful, creepy, startling, scary, or insulting way.” (http://www.stopstreetharassment.org/resources/definitions/)

Introduction to Harassment

Definition of HarassmentOverview of types of harassmentOverview of zero tolerance policy

Unwelcome Behavior

Protected Classes Sources

Victim’s Perception

Unwelcome behavior – verbal or physical – that violates a person’s protected class.

Overview of protected classes.

Can come from anyone (not just supervisor to associate) – could be from a vendor, a guest, an applicant – and gender does not matter.

Victim’s perception is the key, keeping in mind the courts’ definition of a “reasonable person.”

What is Harassment?

Types of Harassment

Quid Pro Quo

Hostile Work Environment

Harassment or not? When could it not be harassment?

Severe or Pervasive – or both

“This for That”

Checkpoint 1 – Quiz

Laws Lawsuits Liability

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Harassment Laws & Statistics

Harassment Sources & Policies

Zero Tolerance Policy

“Whistle Blowers”

Checkpoint 2 – Quiz

Reporting Investigation Confidentiality Interviewing ActionIf you believe you are a victim of, or witness to harassment, you must tell your Human Resources Office immediately.

An investigation will be conducted promptly and respectfully.

Absolute confidentiality is not guaranteed – but only those on a “need-to-know” basis will be involved.

Potential victim and potential harasser will be interviewed, along with any other witnesses.

The victim will be informed of corrective action taken.

Managing Harassment Complaints

Harassment Scenarios

“The Scarf”Your text goes here. This is a placeholder to display what the text will look like in application.

Harassment Scenarios

“The Scarf”

“The Scarf” – What would you do?

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Harassment Scenarios

“The Date”

“The Date” – What would you do?

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Harassment Scenarios

“The Sweater”

“The Sweater” – What would you do?

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Harassment Scenarios

“The Photograph”

“The Photograph” – What would you do?

Checkpoint 3 – Quiz

POINT

1

POINT

2

POINT

3

POINT

4

POINT

5See your HR Department

with questions

Zero-tolerance Policy

Annual training for all leaders

Harassment is not welcome at LHM

Harassment is illegal

Key Points to Remember

Course SurveyPlease evaluate the e-learning lesson per the statements below. Select 1 (Strongly Disagree) through 5 (Strongly Agree).

The lesson met the objectives.The tests accurately assessed understanding of skills and abilities.The examples were meaningful and supported the lesson content.The lesson content was clear and easy to understand.Concepts learned can be applied to the work environment.

Wrap-Up