Post on 18-Jul-2015
Process & Workflow ManagementOrganization and Projects
Reiner Siebert, FT3/EKProcess & Workflow Management
Research and Technology
Process & Workflow Management - Organization and Projects -2
Reiner Siebert, FT3/EK - 12.07.01Confidential
Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
Research and Technology
Process & Workflow Management - Organization and Projects -3
Reiner Siebert, FT3/EK - 12.07.01Confidential
With Workflow
ProcessesWorkflows
Workflow Management for Engineers
TraditionalProcess Data
Actors Applications First RFO
prototype(F)
ReleaseCADmodels (E)
Workflow Management System
Research and Technology
Process & Workflow Management - Organization and Projects -4
Reiner Siebert, FT3/EK - 12.07.01Confidential
Workflow - Terms and Definitions
Workflow is“the automation of a business process, in whole or part, duringwhich documents, information, or tasks are passed from oneparticipant to another for action, according to a set of proceduralrules.” (WfMC)
Workflow Management System isa software system that manages the execution of workflows byinterpreting process definitions.The system supports the definition and administration of workflowschemes as well as the execution and monitoring of workflowinstances. (WfMC, GI, DIN)
Research and Technology
Process & Workflow Management - Organization and Projects -5
Reiner Siebert, FT3/EK - 12.07.01Confidential
Goals and Benefits
Operational Aspects
r Reliable and secure processexecution
r Base technology for e-businessapplications
Operational Aspects
r Reliable and secure processexecution
r Base technology for e-businessapplications
Strategical Aspects
r Improved process and productquality
r Simultaneous Engineering-> reduced time to market-> reduced costs
Strategical Aspects
r Improved process and productquality
r Simultaneous Engineering-> reduced time to market-> reduced costs
r Reduced implementation effortof process applications* Graphical designers* Routing capabilities* Data/application management* Organizational modeling* Inter-process dependencies* Reuse of process parts
r Transparency and flexibility
r Process monitoring and controlling
r Flexibility to adapt processesfast, easily, and with low costs
r Integration of supplier processes
r Flexibility to adapt supplierrelationships competitively
Research and Technology
Process & Workflow Management - Organization and Projects -6
Reiner Siebert, FT3/EK - 12.07.01Confidential
Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
Research and Technology
Process & Workflow Management - Organization and Projects -7
Reiner Siebert, FT3/EK - 12.07.01Confidential
Organization and Management Structure
IT for Engineering
AlfredKatzenbach
Virtual Reality
KlausGrebner
KnowledgeManagement
UteJohn
Process Chain Production
SigiHaasis
AgentTechnologies
KurtSundermeier
DistributedEDM / PDM
MichaelFeltes
Data & InformationManagement
JürgenSellentin
EngineeringApplications
BerndEhrenberg
Process Chain Development
RobertWinterstein
Process & WorkflowManagement
ReinerSiebert
Research and Technology
Process & Workflow Management - Organization and Projects -8
Reiner Siebert, FT3/EK - 12.07.01Confidential
Research Cooperations
University of Ulm, Prof. Peter Dadam4 Workflow management for engineering processes, PhD thesis
University of Stuttgart, Prof. Kurt RothermelUniversity of Kaiserslautern, Prof. Theo Härder
4 Cross-Organizational workflow management , PhD thesis
University of Erlangen, Prof. Stefan Jablonski4 Integrated process, product, and project monitoring4 Flexible and extensible process models
University of Stanford, Prof. Charles Petri4 Workflow and Agent Technology
University of Twente
Research and Technology
Process & Workflow Management - Organization and Projects -9
Reiner Siebert, FT3/EK - 12.07.01Confidential
External Partners
Industrial Cooperations and Contacts4 IBM and Lotus Development
Applications and enhancements of Domino.Workflow, MQ Series4 SAP R3 Workflow4 Engineering + Design AG (EDAG)
Cooperation in Digital Engineering work package supplier integration4 BMBF-Project iViP
Standards and Boards4 Workflow Management Coalition (WfMC)4 OMG, Workflow Facility4 Society for Computer Science (GI), working group workflow management4 Engineering Workflow (EWF)4 eBusiness Standards
Research and Technology
Process & Workflow Management - Organization and Projects -10
Reiner Siebert, FT3/EK - 12.07.01Confidential
Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
Research and Technology
Process & Workflow Management - Organization and Projects -11
Reiner Siebert, FT3/EK - 12.07.01Confidential
Application and Requirements Scenario
SelectComponents
DigitalMockUp
DesignComponent
Catia
GIS DMU
EngineeringDesign
Changes
Re-quest
First Proof
Details Agree- ment
Deci- sion
Con- struction
Pro- duction
EngineeringChange
Management
by cross-organizational
workflow management
by integrated process, product,
and project monitoring
Process support by workflow management technology Supplier process integration
Research on process management technology to define, manage, control, carry out and monitor flexible engineering processes with a special focus on supplier integration in heterogeneous cross-organizational b2b applications.
SupplierProcesses
Research and Technology
Process & Workflow Management - Organization and Projects -12
Reiner Siebert, FT3/EK - 12.07.01Confidential
selectcomponent
s
designcomponent
checkDMU
releasecomponent
sCatia
Eval
GISDMU
Workflow Management for Engineering Processes
firstRFOproto-type(F)
releaseCADmodels (E)
PPR (C)
start ofproduc-tion (B)
firstproductioncar(job no. 1)(A)
selectionmodel(F.1) Confor-
mationshell con-struction(D)
FAST(I)
Workschedule(H)
Specifi-cations(G) milestone
quality gate
engineering /development Manuf. startuptechnologystrategy mass production
TOP Level Process - MDS
goal+
date
CATIADMU
SRM GIS
design component goal+
date
CATIA DMU
SRM GIS
design component
Goal-oriented design activities Advanced data release
Focusing on the creative part of work Simultaneous engineering phase
Flexible modeling concepts
Improving process coordinationValidation of workflow correctness
Reliable workflow execution
Research and Technology
Process & Workflow Management - Organization and Projects -13
Reiner Siebert, FT3/EK - 12.07.01Confidential
Cross-Organizational Workflow Integration
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outputdata
inputdata
currentactor
externalactivity
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getevent
respon-sible
datain - out
ExternalEvent
sendevent
EventsTrigger
EventsTrigger
Infor-mationInfor-
mation
Organi-zation
Organi-zation
PrivacySecurity
PrivacySecurity
WfMS 1
WfMS 2
Workflow Integration Architecture
Mapping ofdifferent workflow models
Seamless integrationof supplier processes
Coupling ofdifferent Workflow Systems
Various levels of detail Modeling concepts forsecurity and privacy
Integration of supplier systems
Business process flexibilityReliable supplier relationship
Research and Technology
Process & Workflow Management - Organization and Projects -14
Reiner Siebert, FT3/EK - 12.07.01Confidential
Research on process management technology to define, manage, control, carry out andmonitor flexible engineering processes with a special focus on supplier integration inheterogeneous cross-organizational b2b applications.
Research Priorities• Coupling of workflow
systems and applications• Transparency, privacy and
security concepts in cross-organizational processes
• Standardized monitoring of process nets• Process portal - concepts and architecture
e-Biz Relevant Topics• Supplier process integration• Flexibility to adapt
processes and supplierrelationships competitively
• Base technology for e-business applications
eBusiness Process Management
Process andWorkflow
Integration
Research and Technology
Process & Workflow Management - Organization and Projects -15
Reiner Siebert, FT3/EK - 12.07.01Confidential
Integrated GlobalMarketplace DaimlerChrysler-Intranet
n-tier Supplier
other OEM ’ s
First-tier SupplierDaimlerChrysler - DCA
N-Tier Supplier
Global e-Marketplaces require b2b - Process Integration
DaimlerChrysler - DCS
Other OEMs
Global Integrated Process
Marketplace
Dynamic connectionof new processes viaa workflow portal
Other OEMsExplicit process requirements for tradingand procurement of process services
Flexible selection ofassociated partner processes
Research and Technology
Process & Workflow Management - Organization and Projects -16
Reiner Siebert, FT3/EK - 12.07.01Confidential
Customers
Suppliers
Buyers
Platform Services
eBusiness Process Management Framework
Platform Services
Security Services
User Interface
PortalServices
Systems Interface
IntegrationServices
Global Process Marketplace
in Anlehnung anCOVISINT-Architectur
ProcessIntegration Services
cross-organizational• Process Monitoring• Workflow Integration
BasicProcess Services
web-based• Organization Manager• Workflow Management
• Role based access • Application
Integration• Information
Management
Research and Technology
Process & Workflow Management - Organization and Projects -17
Reiner Siebert, FT3/EK - 12.07.01Confidential
Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
Research and Technology
Process & Workflow Management - Organization and Projects -18
Reiner Siebert, FT3/EK - 12.07.01Confidential
Research Project WEPWorkflow for Engineering Processes
Contact: Reiner Siebert, FT3/EKThomas Beuter, FT3/EK
Research and Technology
Process & Workflow Management - Organization and Projects -19
Reiner Siebert, FT3/EK - 12.07.01Confidential
WfMS: Coordination of flow ofcontrol
DesignComps
SelectComp
s
DesignComps
CheckDMU
Release
Comps
and flow of data among activities
unstructured
structured structured
The Problem with Respect to Engineering Processes
PFMS
AEMAPASS DIALOG4DNav virtualworkshopCATIA
smaragd
SRM
GIS
Application systems: provide functionality for eachtask
Research and Technology
Process & Workflow Management - Organization and Projects -20
Reiner Siebert, FT3/EK - 12.07.01Confidential
PFMS
DIALOG4DNav virtualworkshop
The WEP approach:
•unstructured sub process Ü goal-oriented activity “describe the goal and not the way”
AEMAPASS
WfMS
unstructured
: Coordination of flow ofcontrol
Application systems
Executive with related role
SelectComp
s
Design
Comps
CheckDMU
Release
Comps
CATIA
smaragd
SRM
GIS
and flow of data among activities
CatiaEval
GISDMU
Unstructured Subprocesses in WEP
structured structured
goal+
date
CATIADMU
SRM GIS
Design Comp
•set dates to goals Ü milestones
•multiple milestones enable advanced data release F Simultaneous Engineering
Research and Technology
Process & Workflow Management - Organization and Projects -21
Reiner Siebert, FT3/EK - 12.07.01Confidential
WfMS: Coordination of flow ofcontrol
Executive with related role
SelectComp
s
Design
Comps
CheckDMU
Release
Comps
and flow of data among activities
Advanced Data Release in WEP
goal+
date
CATIADMU
SRM GIS
Design Comp
goal+
date
4Dnav DMU
GIS
Check DMU
CoordinatedSimultaneousEngineering
•mismatches are detected earlier -> reduces process time
•allows synchronous interactions like video conferences / shared applications -> less time consuming iteration loops
•less obsolete information by automatic notifications when new data is arrived
advanced
data
release
Research and Technology
Process & Workflow Management - Organization and Projects -22
Reiner Siebert, FT3/EK - 12.07.01Confidential
productmodel
WfMS
Flexible Control Structures in WEP
SelectComp
s
DesignComps
CheckDMU
Release
Comps
The WEP approach: variable parallelism
•defining rules on product model: traverse feature
• traverse feature describes properties (= features) current product structure must fulfil at runtime
trave
rse
feat
ure
Research and Technology
Process & Workflow Management - Organization and Projects -23
Reiner Siebert, FT3/EK - 12.07.01Confidential
WfMS
productinstance
Flexible Control Structures in WEP
SelectComp
s
DesignComps
CheckDMU
Release
Comps
The WEP approach: variable parallelism
•at runtime current product structure is automatically traversed
trave
rse
feat
ure
DesignComps
DesignComps
•for each traverse hit a new parallel workflow block is automatically initiated by the WEP WfMS
Research and Technology
Process & Workflow Management - Organization and Projects -24
Reiner Siebert, FT3/EK - 12.07.01Confidential
Research and Technology
Process & Workflow Management - Organization and Projects -25
Reiner Siebert, FT3/EK - 12.07.01Confidential
Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
Research and Technology
Process & Workflow Management - Organization and Projects -26
Reiner Siebert, FT3/EK - 12.07.01Confidential
Research Project COWCross-Organizational
Workflow Management
Contact: Reiner Siebert, DaimlerChryslerOttokar Kulendik, University of StuttgartMichael Storch, Engineering & Design AG
Research and Technology
Process & Workflow Management - Organization and Projects -27
Reiner Siebert, FT3/EK - 12.07.01Confidential
Supplier Process Integration
Current Situation• More or less defined processes• Various levels of IT-support• Loosely coupled process parts• Informal collaboration
Problems• Integration reduced to informa-tional
aspects (data exchange)• Unsufficient process coordination• Low communication support• Lack of common process tracking• No security/privacy mechanisms
ProcessPlanning
ProofDesign
Process Planning
ProofDesign
External Process (Application/Workflow?)
Internal Process (Application/Workflow?)
� ( ⊆ ∼ σ L
Research and Technology
Process & Workflow Management - Organization and Projects -28
Reiner Siebert, FT3/EK - 12.07.01Confidential
Supplier Workflow Integration
GoalIntegration of manufacturer andsupplier processes by workflowmanagement applications
Benefits• Reliable execution support• Cooperation support• Workflow status monitoring• Security and privacy of process
information• Reuse of proprietary workflows• Efficient supplier integration• Flexible process changes
,,po,po,pökjp,
outputdata
inputdata
currentactor
externalactivity
,,po,po,pökjp,
getevent
respon-sible
datain - out
External
Event
sendevent
EventsTrigger
EventsTrigger
Infor-mationInfor-
mation
Organi-zation
Organi-zation
PrivacySecurity
PrivacySecurity
Workflow Integration Architecture
WfMS 1
WfMS 2
Research and Technology
Process & Workflow Management - Organization and Projects -29
Reiner Siebert, FT3/EK - 12.07.01Confidential
EDAG Research Cooperation
Project Organization• Duration: 2000-2003• FT3/EK
Effort: ~ 8 MYWork Package: Ottokar KulendikManagement: Reiner Siebert
• EDAGEffort: ~ 2 MYWork Package: Michael StorchManagement: Ullrich Kleinhans
• Development Program: S203Responsibility by EDAGDC: Rainer GnüchwitzEDAG: Mr. ArauTransfer Program: MST
Scope: Process Integration• Engineering workflow• Data management: EDM/PDM• Project management• Cooperative development
Current Results and Project Plan• Scenario evaluation and modeling• Process and workflow integration
requirements analysis• State of the art in research,
products and standards• 2001: Concepts and Architecture• 2002: Implementation• 2003 Transfer and Validation
Research and Technology
Process & Workflow Management - Organization and Projects -30
Reiner Siebert, FT3/EK - 12.07.01Confidential
Departments and Responibilities
PL Gesamt-projekt
PLKonstruktion
Tür
PL Berechn./Simulation
PL Proto-typenbau
PL Versuch PL PlanungPL Planung/Produktion/Produktion
PLEntwicklung
PLKonstruktion(FGS Türen)
PL Berechn./Simulation
PL Proto-typenbau
PL Versuch PLPlanung/Produktion
EDAG
PL Gesamtfz./ DMU
VerantwortungTür-Entwicklung
VerantwortungGesamtfahrzeug-Entwicklung
DaimlerChrysler AG
Szenario Konstruktion/Berechnung
Szenario Versuch
Szenario Planung
Research and Technology
Process & Workflow Management - Organization and Projects -31
Reiner Siebert, FT3/EK - 12.07.01Confidential
Process Scenario Simulation
BerechnungModul Tür
KonstruktionModul Tür
KonstruktionGesamtfahrzeug
EDAG
DaimlerChryslerRolle
BerechnungGesamtfahrzeug
Berechn.i.O.?
1.
Informations -stand
vernetzen (3)
Modul-Berechnungendurchführen(6)
Gesamtfahrzeug-Vernetzung
durchführen (4)
Berechn.i.O.?
Gesamtfahrzeug-Berechnungendurchführen (7)
Anforderungenan Fachabt. DCformulieren (5)
Rückmeldungen aus Fachabt. DC
sammeln (9)
Ja
Informationsstand
optimieren (12)weiter (1)
Optimierungenerarbeiten (8)
Nein
Nein Optimierungenerarbeiten (10)
Freigabestanderstellen
(14)
Ja
2. 3. 4.
Informations-stand
prüfen (2)
Rückmeldungender FA
prüfen (11)
Informations -stand
erstellen (1)
Rückm.i.O.?
Nein
Ja
Info über Terminneuer
Berechnungs-stand (13)
Freigabestandprüfen(15)
5.
Liefertermineabstimmen ()
Liefertermineabstimmen (1)
Research and Technology
Process & Workflow Management - Organization and Projects -32
Reiner Siebert, FT3/EK - 12.07.01Confidential
o Coupling & monitoring of integratedprocesses
o Complex dependencies betweendata and events of processes
o Autonomy concerning workflowmanagement
o Integration of existingheterogeneous WfMS
o Privacy of internal informationo Flexibility & reuse of Workflowso Common view on cross-
organizational workflowo Top-down & Bottom-up Modelling
Requirements and Concepts
WfMS 1 WfMS 2
* One extensible, refineableexternal workflow meta schema
Cross-organizationalHigh-Level Workflow
External Workflow
External Workflow
DaimlerChrysler Supplier
Internal Workflow
Internal Workflow
* Indirect coupling and indirectworkflow dependencies
Research and Technology
Process & Workflow Management - Organization and Projects -33
Reiner Siebert, FT3/EK - 12.07.01Confidential
eBusiness Standards for Workflow-Integration
eCo.NET,
BizTalkOAGIS RosettaNet ebXML
Interaction paradigm Service
Message, Service,
Process?
Message- / Process
Process Process
Lifecycle support Trading
Trading, Coupling
Coupling CouplingTrading, Coupling
Application domain Horizontal Horizontal Horizontal (?) Vertical (?) Horizontal
Subject FrameworkFramework (Product) Content
Content, Framework, Methodology
Content, Framework, Methodology