Quality Management SystemProcess Flow and Interaction - Attachment 2

CustomerQuotation and

Customer Order Entry

Storage and Shipment of

ProductQP 7-5-5

Production Planningand Procurement

Customer Feedback

Prrocessing, Production, InspectionQP 7-5-1

QP 7-6 Control of Monitoring and Measurement Devices

QP 8-2-4 Product Monitoring and Measurement and QP 8-3 Control of Nonconforming Product

QP 8-3-1 Product Recall Investigation

QP 7-5-3 Product Identi�cation and Traceability

QP 6-3 Infrastructure and Work Environment QP 6-3-1 Equipment Facilities Maintenance QP 6-3-2 Pest and Rodent Control

QP 7-5-4 Customer Property

QP 8-2-2 Internal Quality AuditsQP 8-5-2 Corrective Action and QP 8-5-3 Preventive Action

QP 4-2-4 Quality Records

QP 4-2-3 Document Control QP 4-2-3-1 Documents of External Origin QP 4-2-4 Control of Records

QP 6-2-2 Compentence Awareness and Training

QP 5-4 Quality Management System Planning and QP 5-6-1 Management Review

ReceiveCustomer

Order

CustomerEvaluatesCreeksideProposal

ReceiveCustomer

Inquiry

no

no

yes

Processcustomer

inquiry perQP 7-2-1

Processcustomerorder perQP 7-2-2

Selectedmonitor

suppliers perQP 7-4-1

Ordermaterials per

QP 7-4-2

Verifypurchased

product perQP 7-4-3

Designproduct per

QP 7-3

Rawmaterialsavailable?

Design andDevelopment

required?

externalwater source

springwatersource

yes

puri�edwater

process(RO)

SOP -1

distillationprocessSOP -2

springwater

storage

puri�edwater

storage

distilledwater

storage

dry watersupply

spring, puri�ed,or distilled

�nishedproduct

SOP -4, 5 or 6

enhancedwater

processSOP -7

purchasedbottles per

QP 7-4-2

blowmoldingprocessSOP -8

fhgprocessSOP -10,11 or 12

bulk watershipment

bottled watershipment

Evaluatecustomer

satisfaction perQP 8-2-1

Respond tocustomer

concerns &returns perQP 8-2-1 -1