People Strategy Group. Jacqui Granger jacqui@gbtraining.com.

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Transcript of People Strategy Group. Jacqui Granger jacqui@gbtraining.com.

People Strategy Group

Jacqui Grangerjacqui@gbtraining.com

Objectives

● To describe the Academy content, to give a full picture of the activities involved

● To encourage GTMC members to participate in the programme

● To work together to shape future development

Agenda● Content overview

● Activity overview

● Final result

● How you can get involved

● Future development - questions

Course Overview

Module 1: Introduction to Business Travel

Module 2: Products & Services

Module 3: Global Distribution System (GDS) Sabre

Module 4: Customer Service

Module 5: Fares & Ticketing (VA1 & VA2)

Module 6: Sales & Marketing

Module 7: Business Skills

Module 8: Travel Management

Module 9: Preparing for Employment

Course Overview

Module 1: Introduction to Business Travel

Module 2: Products & Services

Module 3: Global Distribution System (GDS) Sabre

Module 4: Customer Service

Module 5: Fares & Ticketing (VA1 & VA2)

Module 6: Sales & Marketing

Module 7: Business Skills

Module 8: Travel Management

Module 9: Preparing for Employment

Course Overview

Module 1: Introduction to Business Travel

Module 2: Products & Services

Module 3: Global Distribution System (GDS) Sabre

Module 4: Customer Service

Module 5: Fares & Ticketing (VA1 & VA2)

Module 6: Sales & Marketing

Module 7: Business Skills

Module 8: Travel Management

Module 9: Preparing for Employment

Assessment

Final RFP

LEARNING JOURNAL

13 Assessments / Assignments

Written

Online assessment

Exams

Presentation

Summary

● Content overview

● Activity overview

● Final result

Next steps

● How you can get involved?

● Future development

● Questions