Graham HarropDirector, Government

Microsoft UK Ltd

Transformational Transformational GovernmentGovernment

Enabled by TechnologyEnabled by Technology

Service Improvemen

t Operational Efficiency

Performance Management

Social Welfare

Staff Development &

Retention

Transport Management

Inter-agency collaboration

Information Sharing

Economic Developmen

t

Tax & Revenue Collection

SharedServices

Governance&

Compliance

Citizen-centricServices

Local Authority ChallengesLocal Authority Challenges

Our MotivationOur Motivation

Microsoft CorporationMicrosoft Corporation““Realising Potential”Realising Potential”

UK Public Sector TeamUK Public Sector Team““.....to be a vital partner to UK .....to be a vital partner to UK Government in helping to make the UK a Government in helping to make the UK a better place to live, learn and do better place to live, learn and do business.”business.”

Help protectand manage

content

Find info& improve

insight

Simplify how

people worktogether

Reduce ITcosts andimprovesecurity

A New World of WorkA New World of Work

Always on, always

connectedTransparent organisation

Cost pressur

e

One world of service

TRENDS

The Role of PeopleThe Role of People

Support Support TeamworkTeamwork

Foster Foster CompliancCompliancee

Facilitate Facilitate InsightsInsights

Provide Provide Information VisibilityInformation Visibility

Enable Enable Process ExcellenceProcess Excellence

Help People Work Help People Work Anywhere, AnytimeAnywhere, Anytime

Unified Communications & Unified Communications & CollaborationCollaboration

Content ManagementContent Management

Performance ManagementPerformance Management

SearchSearch

MobilityMobility

Customer ManagementCustomer Management

Workflow & PortalWorkflow & Portal

InfrastructureInfrastructure

Why Microsoft?Why Microsoft?Integrated software platform that Integrated software platform that is:is:

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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the

date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.