Post on 10-Jun-2018
Penn State Lehigh Valley Diversity Strategic Plan 2010-2015
A Guide to Promoting and Tracking Diversity Goals and Actions on Campus
Based on Penn State University’s A Framework to Foster Diversity
Developed Summer/Fall 2010
1 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Challenge 1: Developing a Shared and Inclusive Understanding of Diversity
Goal 1.1 Promote a shared and inclusive understanding of diversity throughout the Penn State Lehigh Valley campus and the community
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Year
Resources Needed
Performance Indicators
A. Produce and distribute
marketing materials
including bulletin
boards, cards and
flyers that promote
diversity
University Relations Student Affairs
2011
Marketing funds and support from University Relations
+Bulletin boards completed monthly +Number of marketing pieces distributed per semester; goal of at least 2 per semester
B. Create a diversity
website and send regular emails that include event info and links to diversity resources
University Relations Student Affairs
2011
No direct costs for website and emails; indirect costs of staff time devoted to maintenance of site and sending emails
+Tracking of website traffic; goal of at least 250 visits to Diversity page per semester +Number of emails sent; goal of at least 3 emails per semester
C. Ensure diversity
representation in art
gallery, incorporating
artwork in conjunction
with monthly diversity
themes (LGBTA;
Hispanic Heritage, etc.)
Art Coordinator
Diversity Committee
2012
Staff time of Art Coordinator to establish events
+Opening of Art Gallery in September 2010 +2 art exhibits, with diversity focuses, offered per semester
2 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 1.2 Educate and promote awareness of campus diversity initiatives
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Institute diversity-
themed professional
development sessions for
faculty and staff
Human Resources Student Affairs Diversity Committee Faculty Senate
2013
Funds to support presenter fees and any necessary materials/hand-outs
+One PD session offered per semester +Tracking of faculty/staff attendance; goal of 10 participants per session +Program evaluation
B. Incorporate increased
diversity programming for students
Student Affairs Diversity Committee
2010
Funds to support programming; Student Affairs staff time to develop and implement programs and evaluation
+One diversity program offered per month +Evaluation of effectiveness based on Student Satisfaction Surveys (question 4: sense of belonging) and Student Focus Group feedback
3 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 1.3 Provide student services for underrepresented populations; provide advocacy for diverse students
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Assign staff member as
specific liaisons to
various minority and
diversity populations
as represented on
campus
Student Affairs
2011
Administration support of staff time devoted to liaison position
+Establishment of this new initiative through the assignment of staff as liaison
B. Form a diversity
committee that holds monthly meetings to advocate for the diverse community
Student Affairs
2011
Staff dedication and time to meet monthly; support of department heads
+Diversity Committee meetings held monthly; minutes taken to record progress and information
4 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 1.4 Provide students access to global programs, introducing them to diverse global cultures, populations and perspectives
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed or Projected Cost
Performance Indicators
A. Provide diverse
opportunities for study
abroad
Academic Affairs Office of Study Abroad
2014
Development time for faculty/staff to identify opportunities; ongoing work with UP Study Abroad Office
+10% increase in study abroad opportunities
B. Promote global trips
throughout the semester
Academic Affairs
2014
Faculty encouragement of global trips to students
+10% increase in global trips by completion date
5 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Challenge 2: Creating a Welcoming Campus Climate
Goal 2.1 Foster an open, safe environment and promote a campus climate of respect
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed or
Projected Cost
Performance Indicators
A. Create specific space(s)
for diversity and
diversity-related
programming
Administration
2012
Dedicated space
+Opening of Lounge in September 2010 +One diversity programs held each month +Tracking of attendance to ensure participation (small group goal of 10-15 participants; large group goal of 75 participants) +Program evaluations to ensure quality
B. Create a diversity
response team to respectfully respond to diversity-related issues (based on concept of previously planned Ombudsman Position)
Student Affairs Diversity Committee
2011
Support of Administration and department heads for faculty/staff member time and participation
+Creation of team +Number of reports to which team responds +Faculty/Staff Climate and Student Satisfaction Survey Feedback (question 4: sense of belonging and question 5: safety and security) to assess effectiveness
C. Increase number of
campus community
members in the LGBTQ
alliance & support
network
Student Affairs University Relations
2012
Support and representation of campus community; marketing of network to campus
+50% increase in membership by 2012
6 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 2.2 Increase accessibility to resources representative of the diversity throughout the campus community
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Represent diversity
resources (i.e.
designated alliance
groups, specific campus
contacts, etc) on the
PSULV website
University Relations Student Affairs
2011
No website costs; staff time dedicated to website maintenance and updating of resources
+Creation of web links to resources and number of resources available; goal is at least 8 resources +Tracking of website visits and use; goal is at least 250 visits per semester
B. Post and promote staff
diversity liaisons to campus community
University Relations Student Affairs
2011
Minimal staff time to post diversity liaisons
+Posting of liaisons +Student Satisfaction (question 4: sense of belonging) and Faculty/Staff Climate survey feedback
C. Promote faculty and
staff open-door policy,
and communicate
office hours to support
a welcoming campus
environment
Academic Affairs Student Affairs
2011
Faculty adherence of policy
+Target is 100% compliance by completion date
D. Incorporate diversity
as part of program
reviews
Academic Affairs
2013
Faculty awareness; possible funding to support initiatives or PD opportunities
+Number of completed program reviews that integrate global curricular connections, study abroad opportunities, and/or curricular linkages within the external community
7 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 2.3 Increase diversity-themed dialogue on campus
ACTIONS Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Implement diversity
“hot topic” talks twice a
semester to increase
campus
communication about
diversity
Student Affairs
2011
Staff time
+Two talks held per semester +Tracking of program attendance; goal of 10-15 participants per talk +Evaluation of effectiveness through Student Focus Group and Student Satisfaction survey feedback (question 4: sense of belonging)
B. Increase number of
diverse clubs on campus
Student Affairs
2012
Staff time`
+Increase in the number of diverse clubs by 30% by completion date
8 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Challenge 3: Recruiting and Retaining a Diverse Student Body
Goal 3.1 Remain a leader within the Penn State system in regards to the enrollment of diverse populations
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Resources Needed
Performance Indicators
A. Actively recruit at
community colleges to enroll diverse students and adult students
Office of Enrollment Student Affairs
2011
Funding for Recruitment Coordinator position; Support of
+Hiring of Recruitment Coordinator +Track enrollment breakdowns each year (defined by gender, age, minority status, etc.) to ensure student body is representative of local community to ensure the maintaining of 20% minority students and 20% adult students
B. Increase program
offerings at the Penn
State Center @
Overlook Park that
provide pathways to a
PSU education
Continuing Education T
Center Staff
2011
Funding to support programming (currently through HUD grant); additional grants to be sought
+Increase of programs offered by 10% +Center data to track attendance and linkages to enrollment in other campus programming
C. Work with local high
schools to recruit a
student body
representative of
culturally and socio-
economically diverse
backgrounds
Office of Enrollment Student Affairs
2012
Staff time to make connections with schools; support of school districts; moderate funding to support on-campus recruitment programs
+Continuation of CareerLinking Academy Program and a 10% increase in the amount of high school programming offered at the campus by completion date +Enrollment information to track recruitment efforts and diversity of students
9 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 3.2: Increase adult enrollment to foster a more diverse student body
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Increase continuing
education options for
adult students
Office of Continuing Education Academic Affairs
2013
Analysis of CE surveys and adult student feedback; staff time to develop new options; support of University Relations to market new options
+Increase in options by 10% by the completion date
B. Increase number of
graduate programs offered on campus
Academic Affairs
2015
Data to support addition of graduate program; Support of University Park
+Increase by 1 graduate program by the completion date
C. Address obstacles to
adult education,
including offering
education about
financial aid
Office of Financial Aid
Student Affairs
2013
Access to financial aid data; financial aid funds; faculty and staff representation on Enrollment Management Committee
+Number of financial aid programs offered to adult students; goal is one per semester +Increase in the amount of financial aid available and/or awarded to adult students
+Ongoing implementation of bi-weekly meetings of the Enrollment Management Committee to analyze trends and make recommendations to campus administration
10 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 3.3 Retain adult students from enrollment to graduation
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Increase Learning
Center support services
Academic Advising Administration
2012
Resource materials and/or additional funding for Learning Center
+Increase in the number of Learning Center services; goal is one additional service per semester +Increase in the number of students using tutoring services (face-to-face and SMARTTHINKING online tutoring
B. Provide more flexible
scheduling for classes to accommodate work and/or family schedules
Academic Affairs
2015
Support of Registrar’s Office and Academic Advising to provide information about scheduling options to campus administration and adult students
+Tracking of the number of classes having at least a minimum of 15 students per class to ensure flexible schedules are adequately accommodating adult students
C. Provide an effective
orientation to college for adult students that addresses time management, family issues, etc.
Student Affairs
2014
Minimal funding to support orientation; development of FYE course for adult students
+Offering of adult orientation, with effectiveness gauged by program evaluation +Offering of First Year Experience course that provides adult orientation information
11 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 3.4 Retain a diverse student body
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Increase access to ESL
services
Learning Center Technology Center Staff
2013
Funding for additional ESL services, including grant support
+Increase in the number of ESL courses/services offered, including the offering of ESL courses to students at the Penn State Center @ Overlook Park; goal is 10% increase +Student evaluation data to ensure access
B. Emphasize growth of
established faculty mentor program and communicate availability of mentors for students
Faculty Student Affairs
2013
Faculty involvement in mentoring program; training resources for faculty mentors; University Relations support to market program
+Continued establishment of mentor program +Increase of students using mentoring program by 10%
C. Provide access to
scholarships, award
scholarships, and
facilitate application
process for students
with financial hardship.
Office of Financial Aid
2015
Scholarship information; Scholarship funds
+An increase in students applying for scholarships by 10% +Number of scholarships awarded +An increase in scholarship dollars
12 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Challenge 4: Recruit and Retain a Diverse Workforce
Goal 4.1 Develop a competitive workforce to serve a major metropolitan area
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Promote wide-ranging
and timely advertising
of positions
Administration Human Resources
2011
Funding for
advertisements of positions; staff time to develop
ads
+Use of HR data to track advertising of positions
B. Select candidates who
add intellectual diversity (a range of academic and cultural interests and experiences) and cultural richness to campus community
Human Resources Search Committees of faculty/staff
2011
Information made available to search
committee members
regarding targeted diversity elements
+Use of HR data to track hiring of diverse candidates
C. Increase use of
diversity applicant pool
for recruitment.
Human Resources
2012
Support of UP for use of diversity applicant pool
+Use of HR data to show increase in use of diversity applicant pool
13 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 4.2 Retain a diverse workforce
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Implement one
professional
development program
per semester
Human Resources
2012
Funding for PD program, if necessary
+One program offered each semester +Program evaluations and Faculty/Staff Climate Survey feedback
B. Implement mentoring
program for new faculty and staff that includes mentor training and assessment of mentoring program
Academic Affairs Administration Faculty Senate Human Resources
2015
Training resources and time for faculty/staff mentors and mentees
+Mentee evaluation to ensure effectiveness of program +Retention numbers of new faculty and staff
C. Encourage and support
staff and faculty
involvement in
diversity professional
organizations
Academic Affairs
Administration
2015
Administration and Department Head support of faculty/staff involvement; funding for membership fees/dues
+Number of faculty/staff involved in organizations; goal is 50% participation
14 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Challenge 5: Developing a Curriculum that Fosters Intercultural and International Competencies
Goal 5.1 Increase program offerings to support cultural competencies, global understanding, and diversity perspectives
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Increase course
offerings that offer
gender,
intercultural/ethnic,
global and diverse
perspectives
Director of Academic Affairs Registrar
2014
Faculty support for development of course offerings
+10% increase in the number of course offerings with diverse perspectives + At least 15 students enrolled in courses
B. Increase opportunities
for internships with global emphases
Director of Academic Affairs Career Services
2013
Development of internship opportunities with faculty feedback and involvement; connections with local businesses and organizations
+10% increase in internships that have global emphases
C. Utilize the expertise
and capacity of the
Penn State Lehigh
Valley Writing Project
to link PSLV to global
educational initiatives
Continuing Education
LVWP
2012
Linkages between LVWP and the National Writing Project to identify global programs
+Global program connections created by LVWP
15 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 5.2 Develop additional study abroad opportunities
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed or
Proposed Cost
Performance Indicators
A. Offer study abroad
workshop at New
Student Orientation,
including information
about scholarships and
funding sources
identified by Financial
Aid and Development
Student Affairs Financial Aid
2010
Staff time to develop and implement orientation; financial aid information
+Workshop offered
+Effectiveness gauged by student evaluations and interest in study abroad programs +Amount of funding available for study abroad students
B. Offer national
alternative spring break trip
Student Affairs
2011
Staff time to develop and supervise program; faculty support to encourage student involvement
+Tracking of attendance for program; goal is 10 students +Student evaluation of trip experience
C. Offer additional study
abroad programs
(imbedded programs,
shorter stay programs)
Academic Affairs
Program Coordinators
2012
Information and support from UP Study Abroad Office; faculty development of programs linked o courses
+Increase in study abroad options and student participation by 10%
16 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Challenge 6: Diversifying University Leadership and Management
Goal 6.1 Increase representation of underrepresented groups
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Increase women and
minority members on
the PSLV Advisory
Board
Chancellor Advisory Board
2013
Recruitment efforts; linkages to diverse community members and organizations
+Increase of women and minority representation on Board by 10%
B. Increase diverse
members of executive board of the alumni society
Alumni Coordinator Alumni Society Board
2013
Recruitment efforts; linkages to diverse alumni
+Increase diverse member representation on Board by 10%
C. Include members of
underrepresented
groups on committees
and senates
Chancellor
2012
Ongoing assessment of the composition of groups by committee leaders
+Policy in place that at least one member will be female or of underrepresented group
17 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 6.2 Establish diversity standards within employment selection processes
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Compose search
committees with
employees who are
knowledgeable in
diversity objectives
Human Resources
2014
HR information to inform committee members of diversity objectives
+HR data to showcase the process of passing along diversity information to search committees
B. Require applicants to
demonstrate an understanding of diversity as a standard job qualification
Human Resources Search Committee Members
2014
HR information to inform committee members of diversity qualifications
+HR data to showcase that diversity elements are included in job descriptions and interview processes
18 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Challenge 7: Coordinating Organizational Change to Support Our Diversity Goals
Goal 7.1 Create meaningful partnerships with underrepresented communities
ACTIONS
Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Continue to develop the
Penn State Center @
Overlook Park to offer
quality academic
programming and
services to inner-city
residents
Continuing Education Penn State Center @ Overlook Park
2011
Ongoing support of Center from campus Administration; continuation of HUD grant funds and other funding sources
+Data from Center Strategic Plan and Progress Matrix
B. Implement a
Multicultural Affairs Board of community members
Student Affairs
2012
Linkages to community members; recruitment of key individuals
+Establishment of a Board +Evidence of range of diverse members
C. Increase curricular
partnerships with the
external Lehigh Valley
community
Academic Affairs
Continuing Education
2012
Linkages to the community; recruitment of key individuals and organizations to enhance curricular programs
+Increase in the number of partnerships with local businesses and organizations (including community representation on Program Advisory Boards); goal is at least 3 partnerships
19 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Goal 7.2 Establish connections between Administration and Campus Departments
ACTIONS Person/Office(s) Responsible for Accountability
Completion Date
Resources Needed
Performance Indicators
A. Implement broad
communication
strategies by using
multiple methods to
ensure the campus
population is aware of
diversity programming
and diversity issues
Chancellor
2012
Support from University Relations to develop and implement communication strategies
+Evidence of programming and methods that serves as linkages between Administration and the campus (eg. all-campus day, staff advisory council, faculty lunch with campus) +Faculty and Staff Climate Survey feedback to gauge effectiveness of communication strategies
B. Inclusion of a section
in the “Departmental
Annual Reports to the
Chancellor” that relates
directly to diversity
initiatives
Chancellor
2011
Assistance from Student Affairs and Institutional Planning to collect and compile feedback
+Submission of Annual Reports, including diversity data
C. Support the work of the
Women’s Commission
to promote equity
issues on campus
Chancellor
2014
Possible funding for Commission programs, professional development, or conferences; assistance with data collection
+Faculty/staff climate survey feedback +Number of women’s commission meetings focusing on equity issues; goal is one per semester
20 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
ASSESSMENT PLAN OVERVIEW
The campus has developed a comprehensive Assessment Plan for evaluating progress towards diversity goals as outlined in the 2010-15
Penn State Lehigh Valley Diversity Strategic Plan. Progress will be monitored by campus Administration and the Office of Student Affairs.
Data and progress reports will be compiled in conjunction with campus Institutional Planning.
Overall Systemic Assessment Tools include:
+Student Satisfaction Survey: Information from the 2010 Survey will be used to provide benchmark data for satisfaction with diversity
programming, services, initiatives, and campus climate. Subsequent surveys will assess progress and growth towards achievements of
stated goals. Quantitative and qualitative data will be collected and analyzed. (Office of Student Affairs)
+Faculty/Staff Climate Survey: Survey to be conducted 2010-11. Survey will be used to provide benchmark data for satisfaction with
diversity programming, professional development, and campus climate. Subsequent surveys will assess progress and growth towards
achievements of stated goals. Quantitative and qualitative data will be collected and analyzed. (Administration and Institutional Planning)
+Departmental Annual Reports to the Chancellor: Department heads will report diversity information each year related to faculty and
staff involvement in diversity programming and outreach, memberships in community organizations, and development and
implementation of diversity elements related to diversity goals. (Chancellor’s Office)
+Data Reports from the Penn State Center at Overlook Park: Compiled data will showcase faculty, staff, and student participation in
outreach programs at the downtown center, Penn State student involvement in Center internships and other academic programs,
curricular linkages to local community organizations and businesses, and potential enrollment of inner-city students at the campus.
(Continuing Education)
+Diversity Strategic Plan Progress Matrix: Updates each year will be collected on Progress Logs (in conjunction with Campus Strategic
Plan Logs) to monitor progress of departments towards initiatives based on completion years. (Institutional Planning)
21 A Framework to Foster Diversity: Lehigh Valley Campus Strategic Plan 2010-2015
Performance Indicators for Specific Goals and Actions include:
+Enrollment and Retention Figures
+Student (Traditional, Adult, Underrepresented)
+Recruitment and Retention Rates
+Faculty and Staff
+Program Evaluations
+Student-based +Professional Development
+Percentages of Attendance, Memberships, Enrollments, etc.
+Student Programs, Clubs, Service Events +Board Memberships +Outreach Services
+Number (Increases) of Programs
+Student +Faculty and Staff +Community-based
+Number (Increases) of Options
+Study Abroad, Internships, Course Schedules
+Schedules and Records of Diversity-related Meetings
+Diversity Response Team +Diversity Club +Enrollment Management
+Human Resource Data
+Hiring and Search Committee Information
+Financial Aid Data
+Scholarship and Financial Aid Information
+Tracking of Diversity Website
+Visits to and use of website and links