Jean NahimanaFrederic SouchonSanjita Chetri Samal

Payroll Future Trends

What is it going to happen next?Trends & Scenarios

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What does the future holds for the Payroll function?

Technology Regulations Engagement

Technology

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Payroll & Technology

Data Visualization

Making payroll data more user-friendly to management and employees.

Robotic Process Automation (RPA)

Automating routine payroll task with a 100% consistency rate.

Cloud Platforms

Data transitioning from payroll to a number of different other systems. That’s the Cloud’s promise.

Technology

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Data Visualization

Data visualization is the graphical representation of information and data. By using visual elements like charts, graphs, and maps, data visualization tools provide an accessible way to see and understand trends, outliers, and patterns in data.

Data-driven decision making

Meaningful Insights

Improved technical communication

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Technology

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RPA – Robotic Process Automation

Robotic Process Automation (RPA) software mimics the actions and keystrokes of people executing manual processes. It is technology a standalone tool. It does not require any integration and It is fast and agile to deploy.

Routine payroll tasks automation

Workload reduction

Higher accuracy

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Cloud Platforms

The “Cloud” is a set of different types of hardware and software that work collectively to deliver many aspects of computing to the end-user as an online service.

Seamless data flow

Improved Analytics

Improved employee experience

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Regulations

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Payroll & Regulations

Single Source of Truth

Payroll as a reliable single source of truth for Governments and Public Institutions.

GDPR

Data Privacy. Data Ownership. Data Awareness.

Gender Pay Gap

As this issue is building momentum, Payroll needs to be able to provide instant insight on this topic.

Engagement

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Payroll & Engagement

On Demand Pay

A payment method designed for the gig economy.

Financial Wellness

Providing basic financial support and advice on how to spend your well-earned salary.

Digital Assistants (AI)

The use of AI will increase exponentially. Especially in employee/HR interaction.

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Payroll Manager: ambassador of a new era

Technology

Payroll Function

BusinessFuture Payroll Manager

The Payroll Manager will be not only the ambassador of this new tech wave but the role itself will transform and adapt to it.

The Payroll Function will be the link between these technological improvements and the rest of the business.

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Payroll Manager: at a glance

Data Agility

GDPR Awareness

Adaptive Communication

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What does it take to move from Today to Tomorrow?PwC as a Future Enabler

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If the future looks unpredictable, the business challenges are always the same

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Today TomorrowOperational challenges

Cultural challenges

Outsourcing – new system implementation – turnover – cost reduction

Technology aversion – lack of vision – low maturity level – fear to change

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PwC can help

PwC offers Payroll Advisory services, and helps client in their Payroll transformation to optimize the Payroll operations.

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Holistic view

People Process Technology Regulatory Compliance

PwC looks at four fundamental dimensions upfront

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Approach

Step 1:Initiation

Step 2:AS IS Analysis

Step 3:Report

Step 4:RoadMap

• Objective/Expectation Alignment Step

• Scope Definition

• Project Plan & Milestones

• Payroll Service Offering Assessment

• Efficiency/Effectiveness Assessment

• Payroll Expectation Alignment

• Improvement opportunities: Identify & Develop

• Recommendation Report

• Improvement Plan

• RoadMap Design

• Roadmap validation by stakeholders

• Roadmap Deployment

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Benefits

Improved Customer Experience

System Integration / Update

Cost Effectiveness

Regulatory Compliance

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The future is closer than you think!Business Cases

Future of Work

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Payroll Design – Steel wire transformation and coatings (BE)

Full Payroll OptimisationPwC supported the client by fully reviewing its payroll process and by implementing a far-reaching optimisation plan based on solid process standardization.

Improved Customer Experience

Challenge Our Approach Outcome

The payroll process flow was really complex and the unclear governance around it was heavily impacting efficiency

Full audit/redesign of key payroll processes. Standardization and “simplicity” as key principles

Increased efficiency, reliability and accuracy. Clear governance

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Technology Matters – Electromedical Manufacturing Company (US)

Workday/SAP/ADP Vantage-COS/ADP StreamlinePwC was engaged to ensure the smooth integration between different HR systems by making sure to place the payroll system as the foundation of the overall integration operation

System Integration / Update

Challenge Our Approach Outcome

Workday / SAP/ ADP Vantage-COS/ADP Integration

Local & international project management support. Extensive stakeholder mgmt. (over 16 countries)

System Integration was fully completed on time

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International Outlook – Pharmaceutical Company (EU)

Payroll managed across 52 countriesPwC was engaged in helping the client’s payroll department managing their core payroll processes across a huge number of geographies by ensuring consistency, accuracy and reliability.

Challenge Our Approach Outcome

Non existent global payroll processes

No visibility of policy administration

No visibility of costs

A solid process framework, based on automation and data analytics, was introduced across the whole organization

Cost Efficiency, Simplification and a stronger Process Control were achieved thanks to the right mix between technology and human interaction

Improved Customer Experience

Jean NahimanaSenior Manager

jean-helice.nahimana@pwc.com

Frederic SouchonSenior Managerfrederic.souchon@pwc.com

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Contacts

Sanjita Chetri SamalSenior Managersanjita.chetri.samal@pwc.com

Future of Work

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