Post on 01-Nov-2014
description
Using Knowledge Management, Intranets, and Social Media to Drive Innovation in the
Practice and Business of Law
Wednesday2 March 2011
@LawyerKM
Patrick DiDomenico
Founded: 1926Lawyers: 230
Offices: 5
@GibbonsPC
Knowledge Management
Intranets
Social Media
Business of Law
Practice of Law
Knowledge Management
Who We Know
What We Know
How We Do It
Defining KM
Duplication of Effort
Efficiency
Innovation
Defining KM
Right Information
Right People
Right Time
Defining KM
KnowledgeInformation in action
Knowledge ManagementA systematic effort to:GrowFlow Create Value
The New Edge in Knowledge by O’Dell & Hubert
What’s KM About?
People, Processes & Technology
kmAlerts
Client News Alert
kmNetwork at Gibbons
The Diamond Appraiser(a true story)
Secret Formula
A Rising Tide
(or a lack thereof)
Intranets & Portals
Enterprise Search
Instant Gratification
Tackling Information Overload May 4, 2009
Enterprise Search to the Rescue?
DMS
Billing
Research
Employees
Clients Admin
Practice Groups
Marketing
HR
Library
Records
Calendar
WWW
Internal
Precedent
External
Resources
IT
Gibbons Project Overview
Old:WorkSiteWeb 8.1LexisTotal SearchInterActioniManage 8.5 w/ IDOLAderantNo Enterprise Search
New:SharePoint (XMLAW) Lexis Search AdvantageInterActioniManage 8.5 w/ IDOLAderantLSA / Vivisimo
“Simplicity is the ultimate sophistication.”
- Leonardo da Vinci (- also Steve Jobs)
“Perfection is achieved, not when there is
nothing more to add, but when there is
nothing left to take away.”
- Antoine de Saint Exupéry
28 11
Web 2.0 Stuff:
Stars
Tags
Comments
Mentioned Contacts
Pulled from InterAction
Hyperlinked Cases Shepard’s Signals
How did it go?
Sell It
We’re Gonna Need a Bigger Boat
You Don’t Know What You Don’t Know
Shoot for the Moon
Get Attention
“Secret” Beta Testers Group
Social Media
Should Your Firm Use Social Media?
BusinessGoals
ROI
(return on investment)
BriefsNewsletters
Client PitchesPresentations
Reach
Echo
Blog
@GibbonsPC
Firm Web Site Firm Web SiteAttorney Bio
Attorney Profile
“I thought Twitter was
just a distraction.”
69Percentage of in-house counsel aged 30-39 who expect their consumption of industry news via new media will increase in the next six months or year.
2010 Corporate Counsel New Media Engagement Survey